Tree service · Albuquerque, NM · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty98−0.2Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 43 landscapersiPosition by Experts Score among all companies we track in this category. · better than 83%
5.0★★★★★1,062 Google reviews · 24 photos
98%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise the company for punctual arrivals, thorough cleanup, and fair pricing on services like tree removal, stump grinding, and trimming. The crew is described as professional and communicative, often completing jobs quickly while protecting surrounding property. However, a minority of reviewers report missed appointments for estimates, unresponsive communication, and higher costs compared to competitors.
Google rating: 5.0 out of 5 from 1,062 reviews (98% five-star).
Reviews on this page: 1,062 Google reviews (946 with written comments, 101 with photos).
Owner responses: the business replied to 93% of reviews.
Most recent review: October 25, 2026.
Service: Landscaper serving Albuquerque, New Mexico.
Data from Google, last updated October 25, 2026.
Score profile vs other landscapers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Robert's Tree Service LLCLandscapers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Robert's Tree Service LLC: 97/100 on this factor. Category median: 89.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Robert's Tree Service LLC: 96/100 on this factor. Category median: 88.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Robert's Tree Service LLC: 98/100 on this factor. Category median: 97.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Robert's Tree Service LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Robert's Tree Service LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Robert's Tree Service LLC: 85/100 on this factor. Category median: 67.A
85
Bar = this company · dark tick = category median.
Star ratings
1,062 Google reviews we collected
5.0of 5
5 stars1,03898%
4 stars131%
3 stars20%
2 stars20%
1 star71%
Praise vs complaints
Phrases our text analysis found in 946 written reviews
99%praise
Praise2,21499%
Complaints211%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price10343%
Reasonable12753%
Overpriced21%
Not sure73%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response51923%
Quality & results45921%
Staff & attitude40018%
Price & value39017%
Would recommend38317%
Communication512%
Honesty & trust331%
What customers talk about
We read 946 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Robert’s Tree’s responded quickly for an estimate and then gave us a day’s work removing a dead cottonwood and numerous fallen trunks and branches tha…”
“The team from Robert's Tree Service did an exceptional job today trimming our trees.”
“They trimmed out the dead branches, cut the damaged branches, and cleaned up everything!”
“The crew was amazing, kind, and kept communication open through out the whole process.”
“…just were not very careful with my property and then Robert actually hung up on my husband when my husband called to tell them they didn’t need to co…”
“We will not neglect our trees in the future as we felt the price was fair and cottonwoods are so flammable.”
“They do not over charge.”
“Robert was highly recommended by a friend and I was not disappointed.”
“I can't recommend them highly enough.”
“They were easy to work with and they even sent out their arborist; who was very helpful in deciding what to do and helped identify a problem with one…”
“Roberts was honest and up front on what needed to be done from the onset and Robert's Tree Service met my needs 100%.”
“The crew worked hard & fast for about 2 hours, trimming and chipping, not only their stuff but other trimmings lying around.”
People customers mention
Trees21 reviews
Roberts13 reviews
Mulberry10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Robert's Tree Service LLC for 5 kinds of job. Pick one to see what they paid and said.
Deborah1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 hours ago★★★★★
The team from Robert's Tree Service did an exceptional job today trimming our trees. It started raining twice while they were working, but they continued working until the job was completed, including the clean up. We will definitely be using them in the future. Thank you 💜
MelodyLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 22 hours ago★★★★★
The crew was amazing, kind, and kept communication open through out the whole process. They were quick and cleaned up as they worked. Highly recommend.
Great priceTree trimming & pruning
Nancy10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
I can see now why they receive all 5 stars! Mario and his crew are fantastic!! I've had bad landscape service in the past so it was great to have everything done correctly for a change. They were done much quicker than expected and the yard was cleaner than it has been in a long time. I don't write many reviews but…
LynnLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Robert’s Tree’s responded quickly for an estimate and then gave us a day’s work removing a dead cottonwood and numerous fallen trunks and branches that might have been a fire hazard. We were happy with all the workers and trucks and how clean they left our land. We will not neglect our trees in the future as we felt…
Lori9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
they did a great job. They showed up on time were efficient and did not leave a mess afterwards. They also did work for my stepmom and other neighbor, and they said they did a great job for them as well. my stepmom had stump removal, for our job they removed the dead branches and pruned back three separate trees..…
Great priceTree trimming & pruning
Kathryn7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
Robert was highly recommended by a friend and I was not disappointed.
He is no-nonsense, professional and can tackle big jobs that other tree companies won’t touch. His prices are reasonable and realistic.
The team from Robert's Tree Service did an exceptional job today trimming our trees. It started raining twice while they were working, but they continued working until the job was completed, including the clean up. We will definitely be using them in the future. Thank you 💜
Response from the owner · 10 hours ago
Thank you Deborah!!
Melody StapletonLocal Guide · 15 reviewsiTotal number of Google reviews Melody has written across all businesses on Google Maps, not just this one.
The crew was amazing, kind, and kept communication open through out the whole process. They were quick and cleaned up as they worked. Highly recommend.
Price assessment: Great price
Services: Tree trimming & pruning
Response from the owner · 22 hours ago
Thank you Melody!!
Nancy Richter10 reviewsiTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
I can see now why they receive all 5 stars! Mario and his crew are fantastic!! I've had bad landscape service in the past so it was great to have everything done correctly for a change. They were done much quicker than expected and the yard was cleaner than it has been in a long time. I don't write many reviews but I can highly recommend Robert's Tree Service.
Price assessment: Reasonable price
Services: Tree stump grinding, Tree trimming & pruning
Response from the owner · a day ago
Thank you Nancy!!
Lynn RaskinLocal Guide · 23 reviewsiTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
Robert’s Tree’s responded quickly for an estimate and then gave us a day’s work removing a dead cottonwood and numerous fallen trunks and branches that might have been a fire hazard. We were happy with all the workers and trucks and how clean they left our land. We will not neglect our trees in the future as we felt the price was fair and cottonwoods are so flammable. We highly recommend them!
Price assessment: Reasonable price
Services: Tree trimming & pruning, Tree removal
Response from the owner · 2 days ago
Thank you Lynn!!
Lori H9 reviewsiTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
they did a great job. They showed up on time were efficient and did not leave a mess afterwards. They also did work for my stepmom and other neighbor, and they said they did a great job for them as well. my stepmom had stump removal, for our job they removed the dead branches and pruned back three separate trees.. they were also about half the price of some of the other places we got quotes from.
Price assessment: Great price
Services: Tree trimming & pruning
Response from the owner · 2 days ago
Thank you Lori!!
Kathryn Villeneuve7 reviewsiTotal number of Google reviews Kathryn has written across all businesses on Google Maps, not just this one.
Robert was highly recommended by a friend and I was not disappointed.
He is no-nonsense, professional and can tackle big jobs that other tree companies won’t touch. His prices are reasonable and realistic.
Price assessment: Reasonable price
Services: Tree trimming & pruning, Tree removal
Response from the owner · 3 days ago
Thank you Kathryn!!
Worthen Memorials2 reviewsiTotal number of Google reviews Worthen has written across all businesses on Google Maps, not just this one.
Great service, followed through with estimate, conferred with me as necessary during the process. Crew knew what they were doing. Did it expeditiously and
cleaned up beautifully, including my flat roof and part of my neighbor’s Pitched roof and their gutter and of course, anything that fell into their yard.
Spent a few extra minutes helping me pull out and remove large, tenaciously rooted Daisy bush I was working on and took it away, too.
Cleanup was impeccable and amazing. And my trees look wonderful. I am very pleased and would definitely hire them again for any tree trimming work that I have.
Price assessment: Great price
Services: Tree trimming & pruning
Response from the owner · 5 days ago
Thank you Margy!!
Esther Keeton6 reviewsiTotal number of Google reviews Esther has written across all businesses on Google Maps, not just this one.
The team quickly removed two very large maple trees. They did a great job protecting they yard and cleaned up afterward. I would highly recommend Roberts Trees!
