Analyzing 8,663,6718.7M ReviewsFor 24,74024.7K Experts
Customers consistently praise Roberts Cleaning Services for its punctuality, friendly staff, and fair pricing without unexpected upcharges. Reviewers highlight the company's thorough attention to detail, particularly regarding pet stains and difficult spots, along with efficient communication and easy scheduling. The service is frequently described as professional and reliable, with many noting the value of a local, family-owned business. No recurring criticisms were identified in the provided excerpts.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
154 Google reviews we collected
Phrases our text analysis found in 148 written reviews
Price verdicts customers left with their Google review
Middle half of what 13 customers paid ($221–$297) · gold mark = category median.
How often each topic comes up in the written reviews
We read 148 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Both times the family was super friendly and did great work.”
“They do an exceptional job, at the fairest price, and have the very best service and professionalism!”
“The first time they were able to come same day for an emergency.”
“I will recommend them to everyone Thank you Roberts You're the BEST!”
“They were thorough, wonderful to work with and fair on Price.”
“What stood out most was the customer service, attention to detail, and the genuine care they showed while working in our home.”
“They were quick to schedule within our timeframe, excellent communication and did an amazing job cleaning our carpets for a very fair price.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Roberts Cleaning Services for 2 kinds of job. Pick one to see what they paid and said.
Our family loves Roberts Cleaning Service!! We will never have anyone else in our home to professionally clean our carpets if we can help it. They do an exceptional job, at the fairest price, and have the very best service and professionalism!
They did a great job and were very detailed. Found any pet stains and took extra care of those.
I called Roberts and told them the predicament I was in and they made sure to come out and help me with the very next day. They were thorough, wonderful to work with and fair on Price.
Professional, great communication, on time. Took extra care with spots. Highly, highly recommend.
Robert’s service was quick, professional, very friendly, informative and reasonable. Highly recommended.
Been using this company for over 15 yrs. Excellent communication and service. Won't use anyone else. They do flooring and upholstery too. 5 stars 🌟
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 3 | $170–$397 |
| Upholstery cleaning | 2 | $196–$371 |
5.0 ★★★★★ 154 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Thorough, friendly, prompt! Loved that their fair price was the price. No bait and switch quoting one price then showing up and pushing for a ton of up charges. Highly recommend!!!
We've had Robert's out to clean twice. The first time they were able to come same day for an emergency. Both times the family was super friendly and did great work. Will use them again.
Our family loves Roberts Cleaning Service!! We will never have anyone else in our home to professionally clean our carpets if we can help it. They do an exceptional job, at the fairest price, and have the very best service and professionalism!
They did a great job and were very detailed. Found any pet stains and took extra care of those.
I called Roberts and told them the predicament I was in and they made sure to come out and help me with the very next day. They were thorough, wonderful to work with and fair on Price.
Exceptional service and exceptional technicians!
COURTEOUS FRIENDLY AND VERY PROFESSIONAL
Professional, great communication, on time. Took extra care with spots. Highly, highly recommend.
Highly recommend. Their attention to detail and professionalism was top notch. Will definitely seek their services again for our next carpet refresh!
As usual a great customer experience. Missy and Ray are our go to for carpet cleaning. Reliable, reasonable and responsive. Highly recommend them.
Analyzing 8,663,6718.7M ReviewsFor 24,74024.7K Experts
