Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%64+22.4Reliability 15%56+8.4Craft & service 20%68+13.6Value 10%55+5.5Momentum 8%14+1.1Track record 7%84+5.9Accountability 5%35+1.8Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCORERobins Plumbing, Inc
Phoenix, AZ · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 1,440 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Robins Plumbing, Inc is better than 64% of plumbers.B
64
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Robins Plumbing, Inc is better than 56% of plumbers.C
56
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Robins Plumbing, Inc is better than 68% of plumbers.B
68
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Robins Plumbing, Inc is better than 55% of plumbers.C
55
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Robins Plumbing, Inc is better than 14% of plumbers.F
14
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Robins Plumbing, Inc is better than 84% of plumbers.A
84
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Robins Plumbing, Inc is better than 35% of plumbers.D
35
Reviews for your job
Customers hired Robins Plumbing, Inc for 8 kinds of job.
Robins Plumbing, Inc for a/c system vent cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$630+35% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 30%Reasonable 55%Overpriced 5%Not sure 10%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 110 | $353–$1.2k |
| Plumbing leak detection | 107 | $124–$633 |
| Drain cleaning | 84 | $227–$554 |
| Toilet repair | 72 | $227–$606 |
| Water heater installation | 64 | $1.2k–$2.4k |
| Faucet repair | 53 | $205–$607 |
| Outdoor plumbing system repair | 40 | $353–$1.5k |
| Plumbing leak repair | 40 | $278–$986 |
