PLUMBERS · PHOENIX, AZ
Robins Plumbing, Inc logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%21+7.4Reliability 15%19+2.9Craft & service 20%66+13.2Value 10%57+5.7Momentum 8%16+1.3Track record 7%83+5.8Accountability 5%36+1.8Experts Score= 38Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.38SCORE

Robins Plumbing, Inc

Better than 26% of plumbers · #67 of 90

4.9★1,440 Google reviewsGoogle star rating as shown on Google Maps.
4.82★last 12 monthsAverage stars on reviews from the last 12 months only.
3.3%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
76%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Robins Plumbing, Inc for garbage disposal repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Garbage disposal repair”

Jonathan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I appreciate the professional service

Paid $200–300Reasonable priceFaucet repairGarbage disposal repair
Bruce2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent service again from Robin plumbing on multiple issues. Clarence was very competent and courteous. Robins remains my plumber of choice.

Reasonable pricePlumbing pipe repairOutdoor plumbing system repairPlumbing leak repair
Emily2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Fast and reliable service!

Paid $1,000+Great priceToilet repairGarbage disposal installationShower repair
Madhan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Vincent worked on the my sewer line at home my on emergency request on the weekend. Had complete knowledge about the work he did and briefed clear and concisely what is the issue and fixed. And recommended for long term resolution. One of the best buddy in town to get at work. THANK YOU Vince for the good work.

Paid $500–600Reasonable priceGarbage disposal repair
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Contacted Robins Plumbing for a diagnostic. They were able to come out fast and give a detailed overview of multiple problems and provided quotes for potential upgrades and fixes. Great experience.

Garbage disposal repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Ronald8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Damon was very helpful!

Faucet installationShower installationGarbage disposal repair+ Responsiveness+ Punctuality+ Quality
Yaz8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Damon is amazing! Very professional and knowledgeable in his craft.

Faucet repairGarbage disposal repairShower repair+ Responsiveness+ Punctuality+ Quality
cathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have used Robins since 2018! Damon and Kolton came out and diagnosed what was wrong with my disposal. They gave me a few options and I went with the one I thought fit best. Thank you Robins!

Faucet installationGarbage disposal installationGarbage disposal repair+ Responsiveness+ Punctuality+ Quality
Sarah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ben was outstanding! Same day appointment. Fixed both items quickly and affordably. Very helpful and knowledgeable! Also, he is very honest. The faucet repair turned out to be much easier and more affordable than expected. Thank you, Ben and Robins Plumbing! I highly recommend them!

Faucet repairGarbage disposal repair+ Responsiveness+ Punctuality+ Quality
Lori6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Awesome service, very dependable. Employees were very professional. Thank you Autumn Damon And Mike for getting us taken care of and installing a new tank less for us as well. And thank you to the office staff for assisting me with getting everything scheduled! Thabk you Rovins Plumbing!

Faucet installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Mitchell4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Eddy was quick, efficient, and nice when repairing my garbage disposal. Definitely will use again

Garbage disposal repair+ Responsiveness+ Professionalism
ChrisLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Callled Robins plumbing, they sent Eddy out the same day...Eddy did an excellent job and was very polite and explained everything!

Faucet installationFaucet repairGarbage disposal repair+ Responsiveness+ Punctuality+ Quality
Peggy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Damon and Jason came out and IMMEDIATELY cleared the stoppage, after having a friend attempt to clear it for a couple hours, someone on Nextdoor recommended Robins Plumbing. they were quick, courteous, and on time. I'm impressed and Appreciative thank you Robins Plumbing!

Garbage disposal repair+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Robins, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.74★ (34 reviews)2024-Q2: 4.78★ (36 reviews)2024-Q3: 4.91★ (81 reviews)2024-Q4: 4.82★ (79 reviews)2025-Q1: 4.91★ (96 reviews)2025-Q2: 4.81★ (83 reviews)2025-Q3: 4.92★ (53 reviews)2025-Q4: 5.00★ (45 reviews)2026-Q1: 4.88★ (72 reviews)2026-Q2: 4.80★ (83 reviews)2026-Q3: 4.68★ (65 reviews)2026-Q4: 4.78★ (18 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$630+31% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 30%Reasonable 55%Overpriced 5%Not sure 10%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%21+7.4Reliability 15%19+2.9Craft & service 20%66+13.2Value 10%57+5.7Momentum 8%16+1.3Track record 7%83+5.8Accountability 5%36+1.8Experts Score= 38Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
21
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
19
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
66
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
57
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
16
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
83
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
36

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+368 / −3
Professionalism
+403 / −4
Responsiveness
+379 / −0
Punctuality
+344 / −1
Value
+269 / −3

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