PLUMBERS · PHOENIX, AZ
Robins Plumbing, Inc logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%21+7.4Reliability 15%19+2.9Craft & service 20%66+13.2Value 10%57+5.7Momentum 8%16+1.3Track record 7%83+5.8Accountability 5%36+1.8Experts Score= 38Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.38SCORE

Robins Plumbing, Inc

Better than 26% of plumbers · #67 of 90

4.9★1,440 Google reviewsGoogle star rating as shown on Google Maps.
4.82★last 12 monthsAverage stars on reviews from the last 12 months only.
3.3%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
76%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Robins Plumbing, Inc for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.107
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$124–$656
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#35 / 81
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 107 Google reviews tagged “Plumbing leak detection” · showing 20

★★★★★ Samantha · a week ago

Dave was awesome and was so helpful and knowledgeable. Thank you!!!

Paid $1–200Great priceDrain cleaningPlumbing leak detectionSewer cleaning
★★★★ Julian · a month ago

Second time using this company. They have been both helpful and responsive in helping with my plumbing needs.

Drain cleaningPlumbing leak detection
★★★★★ Stephanie · a month ago

Matthew was friendly, knowledgeable, and helpful. I am so appreciative of his time and attention to my home. Would highly recommend Robins!

Plumbing leak detection
★★★★★ Marcus · 2 months ago

Brian and Carson came and fixed a pipe that had been cracked for at least 2 years. We've been having a bug problem for a while and they opened up our wall and found the cracked, deteriorated pipe and replaced it. They did great work and we're thankful they found our problem.

Great pricePlumbing leak detectionPlumbing pipe repair
★★★★★ Jessica · 3 months ago

Brian N was a wonderful technician. Very friendly and knowledgeable, he was able to quickly assess the problem and get it resolved. Grateful to have it done so quickly and in one go.

Paid $1–200Reasonable pricePlumbing leak detectionWater heater repair
★★★★★ Mary · 3 months ago

Thank you Robin’s Plumbing! We had an emergency plumbing situation and Brian was quick to come out on a busy Saturday. Very knowledgeable and friendly, gave us options for fixing and upgrading our system. Fixed our issue quick!

Paid $1–200Great pricePlumbing leak detection
★★★★★ Ashley · 3 months ago

Brain was amazing! Came out and fixed the emergency problem right away. Explained all the repairs and price ahead of time. Highly recommend.

Plumbing leak detectionPlumbing pipe repair
★★★★★ Pat · 3 months ago

Came back from vacation on Sunday to find I had a leak in my main waterline to my house. Called Robins and they sent Brian over within an hour or so to check things out. Identified the issue and cause( have a 40+ year old tree with large root system that finally cracked a pipe) Brian thoroughly explained my options…

Paid $2,000+Reasonable pricePlumbing leak detectionOutdoor plumbing system repairPlumbing leak repair
★★★★★ Keawa · Edited 4 months ago

Mathew has come out a few times now to help us with all of our plumbing issues. He’s kind, quick, and knowledgeable! He’s our go-to guy for plumbing.

Paid $800–1,000Reasonable pricePlumbing leak detectionWater tank installationFaucet installation
★★★★★ Rodrigo · 4 months ago

Robins Plumbing has been extraordinary at responding to questions, concerns on any work order submitted. Communication is funneled effectively, every step of the way back to me which helps me be in the known. This homeowner's association was happy to have things functioning back in a timely manner and very happy…

Great pricePlumbing leak detectionPlumbing pipe repair
★★★★★ Mo · 7 months ago

Ok I knew I had issues but these guys took care of everything for me. Including going under my mobile home in an undesirable environment! I'm happy knowing I have Oscar and Rigo in my toolbox! Thank you

Paid $1,000+Reasonable pricePlumbing leak detectionFaucet installationShower repair
★★★★★ Alexander · 8 months ago

Fantastic and timely. Quickly went over everything and decently priced! Would definitely use them again!

Paid $200–300Reasonable pricePlumbing leak detectionFaucet repairFaucet installation
★★★★★ Krista · 8 months ago

Josh is a rockstar! Super transparent and you feel like you are in the right hands! Thank you so much Josh!! We also love that this company is women owned!! ❤️💕💕 Josh came on a Saturday at 7:00pm!! We called them and they sent someone within 2 hours!!

Paid $400–500Plumbing leak detection
★★★★★ Wendy · 9 months ago

Autumn was fantastic. She was very professional and knowledgeable. She conducted a pressure test to determine if I had a leak and then tightened my shower trim . Will use Robins Plumbing again!

Plumbing leak detectionPlumbing pipe repair
★★★★★ Meredith · 9 months ago

Damon came out so quickly when we had a leak on New Year’s Day. He quickly determined the problem, got us set up with remediation, and was so personable. Highly recommend Damon and Robin’s Plumbing.

Plumbing leak detectionPlumbing pipe repair
★★★★★ B · 9 months ago

I really appreciate Robin's plumbing and their attention to my plumbing issues. I recently dealt with Autumn, who was very knowledgeable and helpful, quick and clean to fix the leak under my sink. They also offer a discount after five visits which I look forward to taking advantage of. I would recommend and use…

Paid $600–700Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
★★★★★ aj · 11 months ago

They were very timely and professional. Excellent work. Highly recommend.

Paid $600–700Great pricePlumbing leak detection
★★★★★ Juan · 11 months ago

Damon from Robin Plumbing was great to work with—professional, knowledgeable, and easygoing the whole time. He showed up on time, explained what needed to be done, and got everything fixed quickly without cutting corners. It’s nice dealing with someone who clearly takes pride in their work. I’d definitely call Damon…

Water heater installationPlumbing leak detectionPlumbing pipe repair
★★★★★ Erika · a year ago

We had another leak under the sink, third leak in 3 months. Lester came within 2 hours and took care of the leak. He was very friendly and speedy. thank you!

Reasonable pricePlumbing leak detection
★★★★★ Samantha · a year ago

Absolutely amazing work. I cannot begin to express my gratitude for Jon R. He was so patient, his attention to detail was beautiful. He and his team were incredibly considerate and made the process so much easier during an unexpected major repair. We’re spreading the word and will be lifetime customers. Thank you!

Paid $1,000+Toilet repairPlumbing leak detectionPlumbing pipe repair

Show more plumbing leak detection reviews (87 more) →

vs category

Blue = Robins, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.74★ (34 reviews)2024-Q2: 4.78★ (36 reviews)2024-Q3: 4.91★ (81 reviews)2024-Q4: 4.82★ (79 reviews)2025-Q1: 4.91★ (96 reviews)2025-Q2: 4.81★ (83 reviews)2025-Q3: 4.92★ (53 reviews)2025-Q4: 5.00★ (45 reviews)2026-Q1: 4.88★ (72 reviews)2026-Q2: 4.80★ (83 reviews)2026-Q3: 4.68★ (65 reviews)2026-Q4: 4.78★ (18 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$630+31% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 30%Reasonable 55%Overpriced 5%Not sure 10%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%21+7.4Reliability 15%19+2.9Craft & service 20%66+13.2Value 10%57+5.7Momentum 8%16+1.3Track record 7%83+5.8Accountability 5%36+1.8Experts Score= 38Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
21
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
19
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
66
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
57
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
16
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
83
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
36

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+368 / −3
Professionalism
+403 / −4
Responsiveness
+379 / −0
Punctuality
+344 / −1
Value
+269 / −3

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