Experts Reviews · Company report
Robins Plumbing, Inc logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%21+7.4Reliability 15%19+2.9Craft & service 20%66+13.2Value 10%57+5.7Momentum 8%16+1.3Track record 7%83+5.8Accountability 5%36+1.8Experts Score= 38Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.38SCORE

Robins Plumbing, Inc

Phoenix, AZ · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.9★ from 1,440 Google reviews

Report card

Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Robins Plumbing, Inc is better than 21% of plumbers.D
21
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Robins Plumbing, Inc is better than 19% of plumbers.F
19
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Robins Plumbing, Inc is better than 66% of plumbers.B
66
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Robins Plumbing, Inc is better than 57% of plumbers.C
57
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Robins Plumbing, Inc is better than 16% of plumbers.F
16
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Robins Plumbing, Inc is better than 83% of plumbers.A
83
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Robins Plumbing, Inc is better than 36% of plumbers.D
36

Reviews for your job

Customers hired Robins Plumbing, Inc for 8 kinds of job.

Robins Plumbing, Inc for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.40
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$800–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$382–$1.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 68
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 40 Google reviews tagged “Outdoor plumbing system repair” · showing 20

★★★★★ Dylan · a month ago

A storm damaged my water heater and they were able to come out same day, give an update on my water heater, fix just the part that broke, and help build a new cover.

Paid $400–600Reasonable priceOutdoor plumbing system repairWater heater repair
★★★★★ Sab · 2 months ago

Absolutely amazing experience with Matthew and Carson! They were able to squeeze me in at the last minute and were incredibly kind, professional, and thorough from start to finish. They took the time to properly diagnose everything and even flushed my tankless water heater while they were here so I could get…

Paid $200–400Great priceOutdoor plumbing system repairWater heater repair
★★★★★ Pat · 3 months ago

Came back from vacation on Sunday to find I had a leak in my main waterline to my house. Called Robins and they sent Brian over within an hour or so to check things out. Identified the issue and cause( have a 40+ year old tree with large root system that finally cracked a pipe) Brian thoroughly explained my options…

Paid $2,000+Reasonable pricePlumbing leak detectionOutdoor plumbing system repairPlumbing leak repair
★★★★★ Donna · 4 months ago

Good

Paid $800–1,000Reasonable priceOutdoor plumbing system repairService not listed
★★★★★ Bruce · 7 months ago

Excellent service again from Robin plumbing on multiple issues. Clarence was very competent and courteous. Robins remains my plumber of choice.

Reasonable pricePlumbing pipe repairOutdoor plumbing system repairPlumbing leak repair
★★★★★ Andy · 8 months ago

RIgo and Oscar from Robins Plumbing did an excellent job not just servicing our water heater, but making smart recommendations on replacements to a severely rusted ball valve and fittings. Not only did they correct a prior repair made by another company, they provided me step by step awareness of the issues they…

Paid $600–700Great priceOutdoor plumbing system repairWater heater repair
★★★★★ Laurie · 11 months ago

Damon came out on a Sunday and took care of a damaging pipe rupture. He was pleasant , proficient and professional. I'm super grateful for this company!

Reasonable pricePlumbing pipe repairOutdoor plumbing system repair
★★★★★ Samantha · a year ago

Absolutely amazing work. I cannot begin to express my gratitude for Jon R. He was so patient, his attention to detail was beautiful. He and his team were incredibly considerate and made the process so much easier during an unexpected major repair. We’re spreading the word and will be lifetime customers. Thank you!

Paid $1,000+Toilet repairPlumbing leak detectionPlumbing pipe repair
★★★★★ Mark · Edited a year ago

Autumn was knowledgeable and professional in locating and isolating the problems. She explained what was being done and the results and findings. New visit, gas tankless water heater installation- Matthew, Javier, Vincent and Austin installed the gas tankless water heater and did a great job. Everything quoted…

Outdoor plumbing system repairSewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ C · Edited 3 years ago

Great experiences with two different jobs, with Autumn and helping tremendously and on very short notice. Highly recommend!

Water heater installationOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Linda · 3 years ago

Very friendly and hard working (needs a brown uniform, although the black shows how much he had to labor in the mud). Did a great job!

Outdoor plumbing system repair+ Punctuality+ Quality+ Professionalism
★★★★★ Wilson · 3 years ago

Eddy, did a great job on our PVR valve. Quick and quality service for sure.

Outdoor plumbing system repair+ Punctuality+ Quality+ Professionalism
★★★★★ Shannon · 3 years ago

Damon did a great job! He was very knowledgeable and punctual. He did a great job with our yard and left everything the way he found it when he got here. We will definitely be using Robins again!

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Matt · 3 years ago

Great service use them again

Outdoor plumbing system repair+ Professionalism
★★★★★ BootsFloopel · 4 years ago

Eddie came by to help fix on outdoor hose bib issue. This is my second time using Robins Plumbing and they are professional, friendly, on-time and know what they are doing. We highly recommend this company! Thanks Eddie and Ben. You two are superstars!

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Teague · 4 years ago

Damon and Autumn were awesome. Had a leak the day before we were supposed to move out and they came to the rescue. Highly recommend

Outdoor plumbing system repair+ Quality+ Professionalism
★★★★★ CAIS · 4 years ago

This company was amazing! Our main water line snapped and we were losing 1 gallon of water every 2 mins. I called this team, and they had a new waterline put in, in less than 4 hours!!! Excellent service and very professional!

Plumbing leak detectionOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Chris · 4 years ago

Nathan did a great job fixing what I expected to be a huge repair but he quickly assessed the issue and fixed it fast.

Outdoor plumbing system repair
★★★★★ Kyle · 4 years ago

We recently had a drainage issue in our main sewer line and Damon was dispatched less than an hour after calling Robins. He was able to get the line cleared quickly and for a fair price. He also discovered the source of the issue was collapsing Orangeburg piping in need of replacement (while he explained the how and…

Outdoor plumbing system repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Valerie · 4 years ago

Called on a Tuesday night for emergency service and they said they could be here in 2 hours. Luckily they’d had a cancellation and were able to get out here even earlier and Nate got the job done effectively in less than an hour. Would use again.

Outdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Professionalism

Show more outdoor plumbing system repair reviews (20 more) →

Price

$630+31% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 55%Overpriced 5%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair110$366–$1.2k
Plumbing leak detection107$124–$656
Drain cleaning84$176–$580
Toilet repair72$227–$618
Water heater installation64$1.2k–$2.4k
Faucet repair53$208–$611
Outdoor plumbing system repair40$382–$1.5k
Plumbing leak repair40$295–$1.1k

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