How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%64+22.4Reliability 15%56+8.4Craft & service 20%68+13.6Value 10%55+5.5Momentum 8%14+1.1Track record 7%84+5.9Accountability 5%35+1.8Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCORERobins Plumbing, Inc
Phoenix, AZ · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 1,440 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: momentum.
Reviews for your job
Customers hired Robins Plumbing, Inc for 8 kinds of job.
Robins Plumbing, Inc for toilet repair
Clear ✕All 73 Google reviews tagged “Toilet repair” · showing 60
I will always call Robins Plumbing because they are a woman owned family small business and they do great work! I have had big and small jobs completed and am always pleased with their great customer service! Recently Dave came out and was superb! Same day service, very thorough and reasonably priced.
Very friendly, kept me in on the loop for everything. Was very happy with honesty and integrity.
Brian was out to our house today to fix two leaky toilets. The fixes were not as easy as first thought. He did a great job making the repairs and was very patient, knowledgeable and friendly seeing it through until they were both working right again. He showed me another thing that was causing my bowl to fill…
Great, quick service.
Emergency plumbing needed on the 4th before a party and they got to us within an hour of calling! Matthew was quick and super professional. He got the job done in plenty of time before our party! Thank you!!!
I can't say enough good things about the outstanding service from Robins Plumbing! Having an emergency on a Sunday afternoon is stressful, and I wasn’t sure anyone would be available. Remarkably, they had a technician at my door within an hour of my call. He fixed the issue just as quickly, so my day barely skipped…
I hired this company to replace a toilet water supply hose. During the repair attempt, their technician damaged the pipe connected to the building’s internal plumbing. The original job was not completed. After the damage occurred, the technician said he could not repair the pipe with the equipment he had and only…
My technician, Brian, was knowledgeable and experienced and diagnosed the problem quickly. He described the options, outlined a plan (simplest, most common solution first) and did the repair during the consultation. He was professional and polite throughout and was a pleasure to deal with. He explained things…
I’m writing this review for two reasons. My landlord called to request a plumber and I got a phone call from dispatch within five minutes. She was so sweet and right to the point. Brian is my main reason for this review. And let me tell you I NEVER write reviews. I opened my front door to Brian with the biggest…
Brian did a great job and was very friendly
Rebecca was great and thorough with scheduling and follow ups!
Quick response - great technicians!
Matthew did a great job! Thanks so much :)
They were professional and quick. Everything you hope for out of plumbers. Would highly recommend
Vince was extremely knowledgeable and professional. An extremely headache free experience. 10/10 would recommend their services!
Matthew and Nate were good help.
Mathew called came early. He was knowledge informative. Did his job explaining step by step I highly recommend Robin's plumbing. It was a fabulous experience.
Outstanding service from start to finish! I highly recommend this team—they’re fast, professional, and incredibly detail-oriented. Damon and Francisco were fantastic, making the experience smooth and enjoyable. A big thank-you to Crystal as well for her prompt scheduling and helpful guidance over the phone.…
Damon did a great job. Found and fixed problems and will follow up on mysterious issue. 5 stars.
Autumn came out and was extremely nice and helpful.
Travis is great to work with, always has the right answer and is very knowledgeable
Fast and reliable service!
Autumn was on time for an emergency call. She was prompt, professional, informative, and resolved our stoppage quickly. No mess. No problems. I highly recommend Robins Plumbing!
Damon was great! He came 30 minutes after I called, was super nice and cleaned up very well after he was done!
Absolutely amazing work. I cannot begin to express my gratitude for Jon R. He was so patient, his attention to detail was beautiful. He and his team were incredibly considerate and made the process so much easier during an unexpected major repair. We’re spreading the word and will be lifetime customers. Thank you!
Damon was excellent. Very nice and very informative and great quality of service.
Jon was amazing explained everything in detail. Took his time. Jon was very thorough he even made recommendations for possible repairs in the future. I will definitely be using Robins Plumbing Inc in the immediate future. Thomas M.
This service was absolutely life-saving, so quick and easy to get our toilet from non-functional to brand-new. 100/10 we will definitely be calling Jon and Robins Plumbing again!
Jon and Matthew came early today. I was so relieved because I had to go to work. They are very professional and explained what they would do to fix the problem. They explained how to take care of the equipment and gave me a folder of information to follow up if needed. Took them an hour to reseat the toilet. They…
Matthew showed up ahead of time and was nothing short of professional. He diagnosed the issue and fixed the problem promptly. I will be using Robin’s Plumbing again with any future needs.
Great service from Autumn , she was so great, awesome service, very friendly and helpful great Attitude I would 100percent recommend her and the company.
I called one day, they we're here by the next day. My toilet was clogged because my son decided to flush his toys down. Nate came out. I believe that was his name. Very nice, answered any of my questions and told me up front about cost before doing it. I thought the prices were reasonable as well. I would definitely…
Eddy was on time and courteous. He took care of the problem with my kitchen faucet sprayer that had ceased spraying. It needed a diverter which we had, but couldn’t figure out where to put! And he was on it. Took care of the problem and got my upstairs toilet running again by replacing the valve. Excellent work couldn’t be happier.
I love Mathew so much!! He was so helpful, and he educated me on all of my plumbing, on top of that he was very professional, I would recommend this company to anyone experiencing plumbing issues.
Nate handled several issues for us expertly and took the time to explain everything he had done and ensured that everything was neat and tidy when he was finished. The fix to the sink, the toilet, the installation of a new RO system, and diagnosis of the issues with the water softener and sewer cleanout (i.e., the…
Communication was top notch! Christina went above and beyond with scheduling me quickly and with calling me before and after the appointment to make sure I was in the loop as I was out of town when our emergency happened— our college aged son was home etc. Christina had double duty of calling him to clarify his…
These guys are amazing; I've been using them for years, and they're always prompt and professional. Eddy is wonderful!
They were awesome. They showed up on time, and called ahead to make sure I was there. It was super easy, they got everything fixed really quick and answered all my questions. Really appreciate that they had me check everything after they checked it to make sure it was all good
Joey is a pleasure to work with and he inspires confidence that the job will be done right.
Great experience from the moment I called !! She was so helpful and kind! Another company had canceled on me twice so I probably wasn’t in the best mood but she was able to get me scheduled for that day with Eddy! They sent me an email confirming my appointment with a picture of Eddy so I would know what my…
I cannot even express the gratitude I have for everyone at Robin's plumbing. As the manager of two communities you never know what kind of plumbing catastrophe is waiting to happen and every time whether it's an elevator shaft full of water, having to run down a leak in between floors, unclogging drains, or a…
Robins plumbing was great! They were professional and able to get a plumber out right away to unclog my kitchen sink. We did have another plumbing company come out prior to Robin's but the sink clogged back up within a week. I'm happy to report that was not the case after Robin's plumbing came out!
Someone came out quick and was able to get everything handled. Got a working toilet again and I really appreciate it. Great company!
Professional. Tries to diagnose before just ripping things apart.
Nate completed the job in a timely and professional manner.
Alex was communicative, on-time, friendly, and knowledgeable. He knew exactly what needed to be done with confidence and efficiency. I needed an emergency repair late on a Sunday night and Autumn was professional and put me at ease over the stressful situation. Their prices are the best I’ve seen, and their…
Robins was very punctual, helpful and helped me figure out my water heater and toilet issues. Very friendly!
Max and Damon came out and gave me all my options . They even are contributing to a food drive which I thought was nice. Cannot wait for the new toilet to be installed. Thanks guys and Robins Plumbing
Damon came out and did a fantastic job. In and out, very professional! Would recommend!
I just had new flooring installed in the bathroom and a serious leak with the toilet was discovered a few days later. I needed someone to go out as soon as possible to prevent further damage. Robins Plumbing was able to come out within hours of placing the call to them. The technician found the problem right away-2…
Eddy was fantastic. Came out and replaced toilet ring. Went the extra mile to fix it when we found a problem under the toilet. Thank you Eddy and Robin's Plumbing!
Ben was very professional and helpful. Will definitely recommend him.
JDamon at Robin's always helps our customers when he is in the store. Thanks Damon
Damon and Nate showed up on time, gave a great analysis of the problem and educated me on a variety of solutions. They took care of problem quickly and the repairs turned out great! I've used Robins before but continue to have a high level of trust and will definitely use them again in the future!
today I experience the pleasure of having Josh and max out taking care of our plumbing problems these gentlemen were very outstanding and professional and I recommend your company and the future for business to others
A repeat customer, and I’m sure it won’t be my last time calling Robins. With young kids, things tend to get broke 😂. But Robins has always been timely and responsive. Wyatt performed the service today and was professional, courteous and completely repaired the problem. Highly recommend!
Josh and Max provided great service with plenty of information. Go Big Red! #NextYear
Josh Perry really good plumber on time and reliable and very nice guy!!
Quick response. Nice serviceman.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 110 | $353–$1.2k |
| Plumbing leak detection | 107 | $124–$633 |
| Drain cleaning | 84 | $227–$554 |
| Toilet repair | 72 | $227–$606 |
| Water heater installation | 64 | $1.2k–$2.4k |
| Faucet repair | 53 | $205–$607 |
| Outdoor plumbing system repair | 40 | $353–$1.5k |
| Plumbing leak repair | 40 | $278–$986 |
