Experts Reviews · Company report
Rocco's Honda & Acura Specialists logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty89−1.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Rocco's Honda & Acura Specialists

Palmdale, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #180Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 437 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rocco's Honda & Acura Specialists is better than 85% of auto repair shops.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rocco's Honda & Acura Specialists is better than 83% of auto repair shops.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rocco's Honda & Acura Specialists is better than 89% of auto repair shops.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rocco's Honda & Acura Specialists is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rocco's Honda & Acura Specialists is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rocco's Honda & Acura Specialists is better than 86% of auto repair shops.A
86

Reviews for your job

Customers hired Rocco's Honda & Acura Specialists for 8 kinds of job.

Rocco's Honda & Acura Specialists for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.38
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 49/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#229 / 234
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.83%

All 21 Google reviews tagged “Auto engine diagnostic”

Anthony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I love this place, my father used to go here and now I go here. It’s an honest place, no nonsense. The prices are fair and service solid

Great priceSteering & suspension repairSteering & suspension replacementAuto engine diagnostic
Isaias4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Professional service... Great job.

Reasonable priceAuto engine diagnosticA/C installation & repair
JayLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I hired Rocco twice for work on my 2013 Honda Pilot. He did a timing belt job and also resolved a tick coming from under my valve covers which ended up being a needed valve adjustment. Highly recommend Rocco for any of your major Honda maintenance or repairs...especially the valve adjustment. My miles per gallon on…

General repairs & maintenanceAuto engine diagnosticAuto engine tuning
Cathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

If you’re looking for an auto shop that’s honest, reliable, and provides top-notch service, this is the place to go! The team here goes above and beyond to make sure your vehicle is taken care of the right way, no unnecessary upselling, just straightforward advice and quality workmanship. You can always count on…

Reasonable priceTransmissionAir & cabin filter replacementSteering & suspension repair
Email3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★

Absolutely unacceptable experience. I had my 2000 Honda Civic EX towed in early in the morning because it would not start. I agreed to pay $170 for a diagnostic. From the start, I made it clear I had no ride and didn’t mind waiting all day — I only asked for a rough estimate of how long the diagnosis would take.…

OverpricedAuto engine diagnostic
WendyLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I am very happy with the service here! My 1st time here was the end of Sept. 2019 or 10/01/19. It took me awhile to post this due to personal things I was going thru none the less, no reflection on this place of business. Roc is a straightforward kind of guy, doesn't try to sell you service or items you don't need.…

Reasonable priceGeneral repairs & maintenanceAuto engine diagnostic
Isaiah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Doesn't put on cylinder head if the head isn't pulled off by him

Auto engine diagnosticGeneral repairs & maintenance
Neal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

If you are looking for a place to repairs your car Rocco's is the best. Knowledgeable, honest. They rebuild my 2005 Honda accord engine that had 421,000 miles on the original engine, and did a great job. Currently serving a 2006 Honda accord with 145,000 miles, and doing a wonderful job. I would recommend them to anyone.

Air & cabin filter replacementBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Patricia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great service and did not waste time. Thank you will be back for service!

Air & cabin filter replacementBrakesAuto engine diagnostic
Smoke1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Worst shop in the Av the owner doesn’t know how to control his anger always talking down on clients for no reason never go there worst experience in my life

Auto engine diagnosticGeneral repairs & maintenanceAuto engine tuning− Quality− Professionalism
Paige1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My air conditioning had died in the middle of a heatwave, he fit me in the next day got it repaired with in 2/3 days, and was very helpful on how it died and how to prevent it from happening again or in other cars.

Air & cabin filter replacementBatteryBrakes+ Punctuality+ Quality+ Professionalism
William5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Every time I get my car serviced at Rocco's Honda the job is done right and at a fair cost.

BrakesAuto engine diagnosticEngine repair
michelleLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've been going to this business for my vehicle repairs for decades. Honest and reliable shop, you don't find these mechanics often, dont think twice ...go! Go

Auto engine diagnostic+ Punctuality+ Quality+ Professionalism
Rosemary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Have always had great service!

Auto engine diagnosticGeneral repairs & maintenanceOil change
yeseniaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

GREAT SERVICE STRAIGHT FORWARD GUY. . PRICE IS RIGHT.

BrakesAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Jim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Have used their service for many years and wouldn't take my Hondas anywhere else. Excellent service!! And love Hank, the shop dog.

Air & cabin filter replacementBrakesAuto engine diagnostic+ Punctuality+ Professionalism
Samantha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

If you have a problem with your Honda come to Rocco's. They will fix pretty much anything. Honest dudes, and didn't lead me on and gave me a straight forward diagnostic. Fixed my AC and gave me advice on how to keep my AC running longer. Thanks Rocco and co. And maybe if you stop by, you will see Hank the shop dog and he will let you give him a pat.

Auto engine diagnostic+ Quality+ Professionalism+ Value
Kerry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceGeneral repairs & maintenanceAuto engine diagnosticAuto engine tuning
RobertLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto engine diagnosticElectrical repair+ Punctuality+ Quality+ Professionalism
Jose3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
Helen6 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticExhaustGeneral repairs & maintenance+ Quality+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 58%Overpriced 2%Not sure 0%

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