Experts Reviews · Company report
Rocco's Honda & Acura Specialists logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty89−1.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Rocco's Honda & Acura Specialists

Palmdale, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #180Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 437 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rocco's Honda & Acura Specialists is better than 85% of auto repair shops.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rocco's Honda & Acura Specialists is better than 83% of auto repair shops.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rocco's Honda & Acura Specialists is better than 89% of auto repair shops.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rocco's Honda & Acura Specialists is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rocco's Honda & Acura Specialists is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rocco's Honda & Acura Specialists is better than 86% of auto repair shops.A
86

Reviews for your job

Customers hired Rocco's Honda & Acura Specialists for 8 kinds of job.

Rocco's Honda & Acura Specialists for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 241
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 32 Google reviews tagged “Brakes”

Bridget4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Rocco beat the prices of every where else I checked. The service was fast and professional, as well as convenient.! He always takes his time to make sure everything is perfect, and his receptionist is so friendly and knowledgeable

Great priceBrakesOil change
MichelleLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I used to go to Rocco‘s when he was on division now I came to Palmdale just to bring my vehicle here although I do not have a Honda. I bring my Toyota in because you just can’t trust the dealers.. He straight up to the point honest, and I will always bring my vehicles here. I absolutely think anybody that has a…

Customer photo from Michelle's reviewCustomer photo from Michelle's review
Reasonable priceGeneral repairs & maintenanceBrakes
Cathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

If you’re looking for an auto shop that’s honest, reliable, and provides top-notch service, this is the place to go! The team here goes above and beyond to make sure your vehicle is taken care of the right way, no unnecessary upselling, just straightforward advice and quality workmanship. You can always count on…

Reasonable priceTransmissionAir & cabin filter replacementSteering & suspension repair
D8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I have used Rocco's Honda for all past and present Honda repairs and services. They are so professional and dependable that when I am in the market for a new vehicle I only purchase Honda's because I know that any need I may have will be taken care of by Rocco's and that is a great security too know my mechanic is…

Great priceBrakesGeneral repairs & maintenanceOil change
JameelLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've been going to Rocco for our Honda for about 5-7 years now. What an absolute gem of a person and business. Rocco is supremely knowledgable and was always willing to give us his honest and straightforward professional opinion about how to best care for our family vehicle. We're really grateful for Rocco and his…

Auto brake repairAuto brake replacementBrakes
Carolina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great and Fast service at an affordable price. A customer since 2018

Brakes
Neal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

If you are looking for a place to repairs your car Rocco's is the best. Knowledgeable, honest. They rebuild my 2005 Honda accord engine that had 421,000 miles on the original engine, and did a great job. Currently serving a 2006 Honda accord with 145,000 miles, and doing a wonderful job. I would recommend them to anyone.

Air & cabin filter replacementBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Patricia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great service and did not waste time. Thank you will be back for service!

Air & cabin filter replacementBrakesAuto engine diagnostic
Abraham7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I just want to say, that this shop is super professional 👌 and i being coming here for years, always friendly, and good mechanics And of course not to expensive. I definitely recommend this shop.

BrakesOil changeSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Paige1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My air conditioning had died in the middle of a heatwave, he fit me in the next day got it repaired with in 2/3 days, and was very helpful on how it died and how to prevent it from happening again or in other cars.

Air & cabin filter replacementBatteryBrakes+ Punctuality+ Quality+ Professionalism
bob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rocco’s, I must say are always responsive to your Honda needs weather it’s an oil change or a more serious mechanical need. Job well done guys. Thanks for keeping my car on the road. Bob 1/15/2020 Was in for minor service and possible rear strut R&R. Was advised that was not needed at this time. Wonder if I'd…

BrakesOil change
Cody1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fantastic service. Been going to Rocco for years now.

BrakesEngine repairOil change+ Quality
JoniLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a last minute request for Rocco's to do my daughter's brakes and had the car towed there. He was so busy but took great care of us and has us out of there as fast as he could. Now my daughter is safe again! Thank you guys! I really appreciate it. I will be back with her car with any issues. Great service, honest, very friendly, and fair!

Brakes+ Quality+ Professionalism
JasonLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Got my tune up (auto trans, rear diff, case, rear brakes) for my 2012 Honda Pilot (@177k). Rocco's does great fast work as usual. Definitely will continue to bring my cars here for maintenance.

BrakesGeneral repairs & maintenanceOil change
William5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Every time I get my car serviced at Rocco's Honda the job is done right and at a fair cost.

BrakesAuto engine diagnosticEngine repair
Renee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Excellent service from an honest businessman. I highly recommend Rocco’s. He is an honest business man who does great work.

Brakes+ Punctuality+ Quality+ Professionalism
Richard9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This shop is always professional and HONEST. Great people!

BrakesEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A friend who has been going to him for years recommended him to me. I appreciate his honesty and his prices!

Brakes
Johnathan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

When I first got there I was a bit intimidated because they are blunt but only because they are confident on what they're doing and the suggestions they give out. They warn me of future services I need, the cost, and anything else that may be of concern. They help out by letting you know if it is too soon to perform…

BrakesGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Lindsay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service always fair. Been going to Rocco’s for years.

Air & cabin filter replacementBrakesOil change
Marcela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

They are very honest People and let you know what is really the problem with your car. Sometimes you don’t want to hear it but they will tell you & will fix the problem. Been going there for years. Excellent service , prices are fair and very punctual when they tell you when your car will be done. From new breaks to…

BrakesEngine repairGeneral repairs & maintenance
yeseniaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

GREAT SERVICE STRAIGHT FORWARD GUY. . PRICE IS RIGHT.

BrakesAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Jim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Have used their service for many years and wouldn't take my Hondas anywhere else. Excellent service!! And love Hank, the shop dog.

Air & cabin filter replacementBrakesAuto engine diagnostic+ Punctuality+ Professionalism
kelly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great and very fast service. Will be coming back for my Honda needs :)

Air & cabin filter replacementBrakesGeneral repairs & maintenance
Liza9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

After a bad experience elsewhere with one of my Honda’s, Rocco’s is the only place I take my Hondas. Anytime I’ve had an issue or need a repair they figure it out and fast.They are great at what they do.

BrakesGeneral repairs & maintenance+ Quality
timharris723 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

I got my brakes changed there and my air conditioning fixed. The guys are really nice and they do a good job. I would go back again.

BrakesAir conditioning
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Brakes
reed5 years ago★★★★★

Rating only, no written review.

Brakes+ Punctuality+ Quality+ Professionalism
natasha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Danielle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

BrakesOil changeTransmission+ Punctuality+ Quality+ Professionalism
Albert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

BrakesOil change+ Quality+ Professionalism+ Value
Dad's1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Brakes+ Punctuality+ Quality+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 58%Overpriced 2%Not sure 0%

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