Analyzing 7,328,4747.3M ReviewsFor 20,75220.8K Experts

Experts Reviews · Company report
Rocco's Honda & Acura Specialists logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty89−1.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Rocco's Honda & Acura Specialists

Palmdale, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #180Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 437 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rocco's Honda & Acura Specialists is better than 85% of auto repair shops.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rocco's Honda & Acura Specialists is better than 83% of auto repair shops.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rocco's Honda & Acura Specialists is better than 89% of auto repair shops.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rocco's Honda & Acura Specialists is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rocco's Honda & Acura Specialists is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rocco's Honda & Acura Specialists is better than 86% of auto repair shops.A
86

Reviews for your job

Customers hired Rocco's Honda & Acura Specialists for 8 kinds of job.

Rocco's Honda & Acura Specialists for engine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Engine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 174

All 23 Google reviews tagged “Engine repair”

Patrina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Quality work always. I never have issues with my car after it has been serviced at Rocco's Honda and Acura. I recommend, this business to anyone who needs car repair. I been dealing with them since 2003, I believe never had any issues.

Great priceEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
AnaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I drive a long way to get work done on my Acura. Rocco is reliable and does great work. He has great prices too! My go to place 100% recommend

Engine repairGeneral repairs & maintenanceSteering & suspension repair+ Quality+ Professionalism+ Value
Neal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

If you are looking for a place to repairs your car Rocco's is the best. Knowledgeable, honest. They rebuild my 2005 Honda accord engine that had 421,000 miles on the original engine, and did a great job. Currently serving a 2006 Honda accord with 145,000 miles, and doing a wonderful job. I would recommend them to anyone.

Air & cabin filter replacementBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Paige1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My air conditioning had died in the middle of a heatwave, he fit me in the next day got it repaired with in 2/3 days, and was very helpful on how it died and how to prevent it from happening again or in other cars.

Air & cabin filter replacementBatteryBrakes+ Punctuality+ Quality+ Professionalism
Cody1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fantastic service. Been going to Rocco for years now.

BrakesEngine repairOil change+ Quality
Oscar3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rocco replaced a thermostat on my 2016 Accord

Engine repair+ Punctuality+ Professionalism+ Value
Johnnie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Everything was great.

Engine repair+ Punctuality+ Quality+ Professionalism
Andrew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was having problems with my Honda and was recommend Roccos. Rocco diagnosed the problem and fixed it with ease. The overall experience was great and affordable. I highly recommend Rocco’s he is honest and knows his stuff. I will definitely take my Honda back for servicing and any other repairs.

Engine repair+ Punctuality+ Professionalism+ Value
William5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Every time I get my car serviced at Rocco's Honda the job is done right and at a fair cost.

BrakesAuto engine diagnosticEngine repair
Steve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had my timing belt replaced, cost of labor about half compared to another shop and dealer, Owner was straight forward and honest, work completed within the time quoted, no hidden charges.

Engine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Richard9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This shop is always professional and HONEST. Great people!

BrakesEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Francis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I have an Acura RSX and it had a horrible vibration...I had taken it somewhere else to see what the problem was....huge$$$$$ quote....brought to ROCCO...honest diagnose of what was wrong, accurate quote...car is purring like a kitten now just like new.....Thanks ROCCO Fuzzy New problem Jan 2021 with the…

Engine repair
Marcela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

They are very honest People and let you know what is really the problem with your car. Sometimes you don’t want to hear it but they will tell you & will fix the problem. Been going there for years. Excellent service , prices are fair and very punctual when they tell you when your car will be done. From new breaks to…

BrakesEngine repairGeneral repairs & maintenance
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Happy with the way I was treated. My car is running great. I felt I was dealt with honestly.

Engine repair+ Quality+ Professionalism
S&SHuleis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rocco's replaced the timing belt in my 2012 Honda Pilot. I'm very happy with the quality of work performed, timeliness and cost! I own 3 Hondas. I'll be back!

Engine repair+ Quality+ Professionalism+ Value
Ronnie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great job. Rocco knows Hondas.

Engine repair
Christopher4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Really great service at a decent price the guys over at Roccos are very knowledgeable and super cool took care of my Civic I’ll be seeing them if I have car issues again definitely recommend

Engine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
D3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementElectrical repairEngine repair+ Punctuality+ Quality+ Professionalism
RobertLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto engine diagnosticElectrical repair+ Punctuality+ Quality+ Professionalism
rob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Engine repairGeneral repairs & maintenanceOil change+ Quality+ Professionalism
Jose3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
av8ingLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Engine repair+ Punctuality+ Quality
Eddie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Engine repairGeneral repairs & maintenance+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 58%Overpriced 2%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance74—
Oil change61—
Brakes32—
Engine repair23—
Auto engine diagnostic21—
Transmission19—
Air & cabin filter replacement14—
Auto engine tuning13—

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