Experts Reviews · Company report
Rochester Colonial Manufacturing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%94+13.3Replies to reviews 7%25+1.8Craft & service penalty81−1.9Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Rochester Colonial Manufacturing

Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.8★ from 383 Google reviews

Report card

Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rochester Colonial Manufacturing is better than 88% of window replacement services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rochester Colonial Manufacturing is better than 84% of window replacement services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rochester Colonial Manufacturing is better than 81% of window replacement services.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rochester Colonial Manufacturing is better than 94% of window replacement services.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rochester Colonial Manufacturing is better than 100% of window replacement services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rochester Colonial Manufacturing is better than 25% of window replacement services.D
25

Reviews for your job

Customers hired Rochester Colonial Manufacturing for 8 kinds of job.

Rochester Colonial Manufacturing for custom doors

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Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.77
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Custom doors”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Custom doors”

janetLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The 2 workmen showed up on time. Got right to work, didn't chit chat, worked up a sweat, no breaks except lunch, cleaned up. An excellent job for this door that was very difficult to install. It opens and closes beautifully. Swings nice, new threshold. We could not be happier. We are a threepeat customer. This is…

Customer photo from janet's review
Reasonable priceGeneral door installationCustom doors
Cathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rochester Colonial did fantastic work! We love our new doors and are getting lots of compliments on their look. They were punctual and cleaned up after them selves. We are just sorry we didn't get the new doors and windows sooner. Highly recommend.

Reasonable priceGeneral door installationWindow installationCustom doors
Jim10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great installers and support staff. Love the new doors.

Reasonable priceCustom doors
Cindy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

great all around- from initial store visit to install.

Reasonable priceCustom doors
JeffLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The friendly crew installing my retractable screen doors arrived on time and perfectly installed my two retractable screen doors. Great job!

Reasonable priceCustom doors
Shelley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had a new fiberglass front door installed and it is beautiful. Wish we had done it years ago!! The install crew was great.

Reasonable priceGeneral door installationCustom doors
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Nothing but praise for Rochester Colonial's mid-winter installation of a Marvin Infinity 8-ft sliding glass door. Excellent attention to detail; door open/closes easily and mates perfectly with adjoining surfaces. Crew did a great job protecting interior, dealing with various challenges and cleaning up when done.…

Reasonable priceCustom doors
Kevin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Clean, honest, organized and professional from start to end.

Great priceWindow installationCustom windowsCustom doors
vincent3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

From start to finish very professional!

Reasonable priceCustom doors
JeremiahLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The team did a fantastic job installing two new external doors and matching keyed hardware. The team was onsite exactly on time and work was completed incredibly timely. They were nice and respectful and the work is well done!

Reasonable priceGeneral door installationCustom doors
K10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We have had nothing but excellent service and products from Rochester Colonial over the years.

Reasonable priceWindow installationCustom doors
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★

My house was built in the late 1800s not much is level. The workers from Rochester colonial did a fantastic job replacing the door. The door closes with a one finger push. Extremely happy with Rochester colonial.

Reasonable priceGeneral door installationCustom doors
ThomasLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Another 5 Star Performance. Yes, there are a few less expensive window & door companies in the greater Rochester area. That said, I believe that ROC Colonial lives up to their advertising tag line: "The Window & Door Experts." Remember... the price includes expert installation which is worth every penny given…

Customer photo from Thomas's review
Reasonable priceCustom doors
ScottLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

If you're looking for a high quality front door that is handled from start to finish in a very professional way, without the pressure of upselling, I would highly recommend Rochester Colonial. From the design to the installation phase they were proactive and stuck to the schedule and the price agreed upon. I am…

General door installationCustom doors
k2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Very happy with my windows & doors

Custom doorsCustom windows+ Quality
Mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Just wanted to pass along our appreciation for the great job on the windows and door we had installed. Installers were polite, cleaned up and made sure that it was to our satisfaction. Salesman (Nick) was great wasn’t pushy and if I needed anything else this is the place I’m going to come back to.

Custom doorsCustom windowsGeneral door installation+ Responsiveness+ Punctuality+ Quality
Thomas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rochester Colonial did an exceptional job replacing 5 doors and 17 large windows in our 1960s mid-century modern home. They are a full service company - one of only few in the Rochester area that conduct both residential and commercial window replacement, and conduct their installations with in-house personnel.…

Custom doorsCustom windowsWindow installation+ Quality+ Professionalism
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been using Rochester Colonial for over 20 years for several projects I have had at multiple residences. My most recent project required custom, solid Walnut doors and trim. The project had been phased over several years because of the additions that were being built. The project is now complete. The TruStyle…

Custom doors+ Quality+ Professionalism
Dee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our experience with Rochester Colonial was top notch from how we were greeted as we walked into the showroom to the completion of the installation of our beautiful front door. Kudos to everyone involved in making our experience one of the best. Their professionalism is 100% top class. We both highly recommend…

Customer photo from Dee's review
Custom doorsGeneral door installationStorm door installation & replacement+ Responsiveness+ Punctuality+ Quality
CJ5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

As I'm gut renovating my home in Pittsford I spent the past two years researching windows and doors and met with nearly every company available for estimates on numerous configurations, styles, etc. Due to the pandemic and other factors, the demand for home renovations has made it arduous with lead and installation…

Custom doorsCustom windowsDouble pane window installation & replacement+ Responsiveness+ Punctuality+ Quality
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rochestet Colonial and Installer, Matt Foley have exceeded my expectations. They are the best.

Custom doorsGeneral door installation+ Responsiveness+ Quality+ Professionalism
L4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Love working with Rochester Colonial. We always turn to them when we need upgrades or replacements. Mike Gionta is so helpful with options and designs. Highly recommended.

Custom doorsCustom windowsGeneral door installation+ Responsiveness+ Punctuality+ Quality
Eric7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Horrible customer service for a simple project that has taken over 9 months with no resolution. I am hopeful a project manager will get involved and make the situation right, but at this time I would never work with Rochester Colonial again.

Custom doors− Responsiveness− Punctuality
Brad2 months ago★★★★★

Rating only, no written review.

Custom doors
sue5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Reasonable priceCustom doors
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Custom doorsGeneral door installation+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 79%Overpriced 0%Not sure 5%

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