Experts Reviews · Company report
Rochester Colonial Manufacturing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%94+13.3Replies to reviews 7%25+1.8Craft & service penalty81−1.9Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Rochester Colonial Manufacturing

Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.8★ from 383 Google reviews

Report card

Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rochester Colonial Manufacturing is better than 88% of window replacement services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rochester Colonial Manufacturing is better than 84% of window replacement services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rochester Colonial Manufacturing is better than 81% of window replacement services.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rochester Colonial Manufacturing is better than 94% of window replacement services.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rochester Colonial Manufacturing is better than 100% of window replacement services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rochester Colonial Manufacturing is better than 25% of window replacement services.D
25

Reviews for your job

Customers hired Rochester Colonial Manufacturing for 8 kinds of job.

Rochester Colonial Manufacturing for window installation

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Jobs reviewedHow many Google reviews are tagged with this job.74
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Window installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 74 Google reviews tagged “Window installation” · showing 20

Benjamin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Windows look great. Fantastic service throughout the process. I will only be using them for windows going forward.

Great priceWindow installation
Cathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rochester Colonial did fantastic work! We love our new doors and are getting lots of compliments on their look. They were punctual and cleaned up after them selves. We are just sorry we didn't get the new doors and windows sooner. Highly recommend.

Reasonable priceGeneral door installationWindow installationCustom doors
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Everyone at Rochester Colonial we worked with was knowledgeable, friendly and helpful. Emily was super helpful in processing our final payment due.

Reasonable priceWindow installation
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent product, excellent installation.

Window installation
Brenda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had an awning installed and a window replacement. The installers were very professional and respectful of us and our property. The job was finished with care and cleanup was very satisfactory. This is the 3rd time we have used Rochester Colonial and most likely will continue to be their customer.

Not sureWindow installationService not listed
WendiLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great company. The sales and installation people were very professional. We were especially impressed with the install crew who were extremely neat and careful and kind.

Window installation
MariaLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We couldn’t be more pleased; we replaced the whole house - 27 windows in all! The crew finished up today and we just couldn’t be more happy. We appreciate the quality, the customer service, and the really exceptional attention to detail. We also truly appreciate the low- pressure sales approach and…

Great priceWindow installationCustom windows
Edna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Over the past 5 years Rochester Colonial has replaced every window in my house except one. From sales through to installation they are 5 Star all the way. Professional, accommodating, dependable quality, and excellent workmanship.

Reasonable priceWindow installationCustom windows
Charles7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience with Rochester Colonial. Sales listened to what I wanted, and installation team was professional and did a great job. Highly recommend

Window installation
Janis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The installation crew of Nick, Gavin and Steve was excellent. They arrived by 8:30 am and worked until the job was completed to the satisfaction of all, including me by 3:30 pm. Nick and Gavin cleaned up perfectly inside and out. I had an old bow window set that was too cranky to crank replaced by a 3-window bump…

Reasonable priceWindow installation
Jenny8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very professional. Responsive to my questions. Would use them again and highly recommend. Chris was great. Bob was helpful. Conrado and his team did an amazing job during installation. Very respectful of the rest of the house, professional and kept us informed during the process. We have a very old house and…

Reasonable priceWindow installation
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Absolutely beautiful work. The crew was excellent and very efficient, finished the project in one day. We couldn’t be happier. Rochester Colonial is top of the line.

Reasonable priceWindow installation
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This was our third time working with Rochester Colonial. Our salesperson Gabe was honest and very easy to work with. We were never pressured into options we didn't want. He kept us informed throughout the ordering and installation process. The installation team was courteous, clean, and very friendly. Our…

Great priceWindow installationCustom windows
Brenda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We were looking for replacement windows and a sliding glass door. We were greeted by Gabe, who listened to what we were looking for. He didn't pressure us into buying anything. He explained everything and was very knowledgeable. He answered our many questions. We bought 16 windows and a sliding glass door. They…

Reasonable priceWindow installation
KaylaLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We got a bunch of windows replaced using Rochester Colonial a few years ago and noticed fairly immediate improvements in temperature control followed by lower electrical bills. One of the things we ended up splurging on was stronger window screens because we have cats. I'd like to say it's a good thing, but now we…

Reasonable priceWindow installationCustom windows
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The workers were excellent and were very respectful of our home. We are very pleased with the work and the result. We certainly will recommend Rochester Colonial.

Great priceWindow installation
HalLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Last year we had Rochester Colonial replace our back side windows. Noted over last winter, heating cost decreased and loved the tint in the windows during the summer. Installers were friendly and professional. With the experience we had with Rochester Colonial last year, elected to replace remaining home windows.…

Reasonable priceWindow installation
Erik9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

A big, positive shout-out to the sensational team at Rochester Colonial who recently installed 4 new windows at our home. From the initial sales consult to the installation, the Rochester Colonial folks are amazing. We'll continue to use them for all our future door and window projects at the house.

Reasonable priceWindow installation
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had 5 doors, 3 storm doors and 6 windows installed. The installation crew, Erich Ennslin, Jacob Wolf, Earl Norway, Bill Berube, Dylan Emerson and Nicholas Kuhn, worked tirelessly for 3 days straight- especially Erich. They were very professional, took pride in their workmanship, cleaned up thoroughly after each…

Reasonable priceGeneral door installationWindow installation
Tom4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rochester Colonial installation crew did a great job putting in 2 Windows and 2 doors in our garage. The finishing details of wrapping the window trim was well done and they left the job site very clean.

General door installationWindow installation

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 79%Overpriced 0%Not sure 5%

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