Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts

Experts Reviews · Company report
Rock Paper Scissors Salon and Luxury Hair Extensions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Rock Paper Scissors Salon and Luxury Hair Extensions

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 88 beauty salons · 5.0★ from 106 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rock Paper Scissors Salon and Luxury Hair Extensions is better than 100% of beauty salons.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rock Paper Scissors Salon and Luxury Hair Extensions is better than 98% of beauty salons.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rock Paper Scissors Salon and Luxury Hair Extensions is better than —% of beauty salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rock Paper Scissors Salon and Luxury Hair Extensions is better than —% of beauty salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rock Paper Scissors Salon and Luxury Hair Extensions is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rock Paper Scissors Salon and Luxury Hair Extensions is better than —% of beauty salons.–
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Reviews for your job

Customers hired Rock Paper Scissors Salon and Luxury Hair Extensions for 8 kinds of job.

Rock Paper Scissors Salon and Luxury Hair Extensions for balayage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Balayage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 29

All 7 Google reviews tagged “Balayage”

Destiny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Stephanie is truly a hair goddess. She transformed my dry broken blonde hair and actually got my hair to grow again. Loved my hair extensions when I had them. Now I don’t even need them. Highly recommend her salon for damaged hair and blonde.

HaircutHairstylingBlowdry
Patty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kristin at Rock Paper is Amazing, I have been going to her for 4+ years since I moved to this area, now I bring my two daughters with me, and would follow her anywhere!

Paid $80–100HaircutHairstylingBlowdry
Sunanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I can’t say enough good things about my hairstylist, Kristin. She always finds a way to squeeze me in, even with my last-minute schedule, and still delivers top-notch service every single time. Not only is her work consistently amazing so are her prices.

Paid $80–100HaircutHair glossingBalayage
Aimee10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love RPS! Stephanie is my girl but also Mailee is the sweetest. I love my hair every time I leave there. Stephanie does my color and hand-tied extensions. She’s one of those people that goes above and beyond. She’s not only talented, but she’s super attentive to your needs, and easy-going, and enjoyable to be…

HaircutHairstylingHair extensions
Ashly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Stephanie has been doing my hair for almost 20 years and she is the only one I trust to do mine and my daughter's hair. She has created a beautiful, welcoming salon here. We always leave looking like a million bucks!

HaircutHair coloringBalayage
Joyell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Stephanie is the best of the best! I have been going to her for years and have nothing but trust and faith in her professional abilities. Stephanie is always learning, growing, and becoming more knowledgeable; an expert in her field. I am so excited about her new hair extension line. She has created a positive…

HaircutHairstylingHair extensions
ashelee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $200+HaircutHair highlightingHair coloring

Price

$120+48% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut47$30–$79
Hair coloring47$123–$246
Hair highlighting33$125–$246
Hairstyling32$30–$76
Blowdry21—
Hair extensions11$135–$371
Balayage7$170–$426
Blowouts7$41–$86

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