Analyzing 7,238,1347.2M ReviewsFor 20,52420.5K Experts

Experts Reviews · Company report
Rock Paper Scissors Salon and Luxury Hair Extensions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Rock Paper Scissors Salon and Luxury Hair Extensions

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 88 beauty salons · 5.0★ from 106 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rock Paper Scissors Salon and Luxury Hair Extensions is better than 100% of beauty salons.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rock Paper Scissors Salon and Luxury Hair Extensions is better than 98% of beauty salons.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rock Paper Scissors Salon and Luxury Hair Extensions is better than —% of beauty salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rock Paper Scissors Salon and Luxury Hair Extensions is better than —% of beauty salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rock Paper Scissors Salon and Luxury Hair Extensions is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rock Paper Scissors Salon and Luxury Hair Extensions is better than —% of beauty salons.–
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Reviews for your job

Customers hired Rock Paper Scissors Salon and Luxury Hair Extensions for 8 kinds of job.

Rock Paper Scissors Salon and Luxury Hair Extensions for curly hair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$180–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$124
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Curly hair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 25

All 6 Google reviews tagged “Curly hair”

Marlyssa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best ever! From the time you walk in, the vibe is so fun, relaxed, and just fun! My kids and I all see Mailee and we just love her! From solid colors for me, highlights for the teen, and fun colors for the little we always loved our time there!

Paid $80–100Kids' cutsHaircutHairstyling
Kylee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kristin Allen is amazing! I’ve been getting my hair done by her for around fifteen years. She’s so good at what she does that I’ll give her vague ideas and she delivers something beyond what I imagined my hair to look like. I love it every time. She’s a color genius and I would 100% recommend her to anyone and…

Paid $180–200BlowoutsBang trimHaircut
Gina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been with Kristin for over ten years and have been beyond happy with any and all services I have received! I have very hard to work with curly hair and it never looks or feels better than after I have had a visit with her. She understands the challenges hair cuts can present to those of us with natural curls…

HaircutCurly hairHair coloring
Wendy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Stephanie and her staff are super sweet and made me feel right at home on my very first visit. I brought pictures in of the color and style that I wanted to achieve and she did it just like I had hoped. I will definitely be going back.

BlowoutsHaircutHairstyling
J6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Oh my goodness, where do I start?! I first met Stephanie in 2019! She colored my hair EXACTLY how I asked for it. Fast forward to 2025, and I now have EXTENSIONS since the end of last year! I love these extensions and fully rely on them to make my hair complete! I could not be happier! I’m addicted to these hair…

Curly hairHair extensionsHair coloring
Susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

HaircutCurly hairHair coloring

Price

$120+48% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut47$30–$79
Hair coloring47$123–$246
Hair highlighting33$125–$246
Hairstyling32$30–$76
Blowdry21—
Hair extensions11$135–$371
Balayage7$170–$426
Blowouts7$41–$86

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