Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts

Experts Reviews · Company report
Rock's Moving Company logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%58+4.1Craft & service penalty96−0.4Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Rock's Moving Company

Pinellas Park, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 78 furniture delivery · 4.9★ from 780 Google reviews

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Report card

Percentile vs other furniture delivery (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rock's Moving Company is better than 83% of furniture delivery.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rock's Moving Company is better than 64% of furniture delivery.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rock's Moving Company is better than 96% of furniture delivery.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rock's Moving Company is better than 100% of furniture delivery.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rock's Moving Company is better than 100% of furniture delivery.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rock's Moving Company is better than 58% of furniture delivery.C
58

Reviews for your job

Customers hired Rock's Moving Company for 8 kinds of job.

Rock's Moving Company for furniture assembly

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500–1,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Furniture assembly”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 34
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Furniture assembly”

Monique5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Amazing team and company! Attention to detail, flawless process from beginning to end. All of my stuff felt safe and cared for. Cant say enough good things!

Paid $500–1,000Great priceLocal movingMoving-related packingOversized-item moving
Sandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Moving is exhausting, but Mason and Ron were amazing! They were kind, professional, incredibly hardworking, and handled everything with care. They took a huge weight off my shoulders and made the whole experience so much less stressful. I couldn’t have asked for a better team. Thank you to Rock’s Moving Co. for such…

Paid $1,000–1,500Great priceMoving-related packingOversized-item movingFurniture assembly
DougLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We sold our house to move into a villa a few miles away. Unfortunately our buyers bank moved to closing date 2 times, the office was very understanding and worked with us. The young men who came to move our things were professional and quick workers, the same crew unloaded (you can request this) again on time nice…

Furniture assemblyLocal movingMoving-related storage+ Responsiveness+ Punctuality+ Professionalism
Constance7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The guys were very professional & did an excellent job. They went above & beyond to make my move stress free! Will definitely use this business again. 🤗

Furniture assemblyIn-state movingLocal moving+ Punctuality+ Professionalism+ Value
Jason9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They did a fabulous job! They were fast and packed everything with care. Leland, Josh and Jason were polite, hard working and were very accommodating. Thank you so much guys!

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Professionalism
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The company did an absolutely fantastic job and I was 100% satisfied. The two movers were named Joseph and Isaiah. Both had a wonderful, can-do attitude and made my brother, who’s apartment was being moved, confident and comfortable. Both of them went above and beyond just doing their job. They went out of their…

Furniture assemblyIn-state movingMoving-related junk removal
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

There was a very professional move the gentleman were very very well and able to do what they were supposed to do and they knew exactly how to do it and I would use them again this is the third time I used this company nothing broke everybody finished on time and they never stopped working extremely professional courteous and well-trained Michael Noriega

Furniture assemblyLocal movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service every time with Rocks!

Furniture assemblyLocal moving+ Responsiveness+ Punctuality+ Professionalism
Barb7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Walter & Crew arrived as scheduled, were wonderful with our elderly parents, worked quickly & efficiently, and clearly are moving professionals! They really went above & beyond for us!!! Thanks from the bottom of our hearts!

Furniture assemblyLocal movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
Kitty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The move was completed quickly and professionally. Movers were professional and helpful.

Furniture assemblyLocal movingMoving-related packing+ Responsiveness+ Punctuality+ Professionalism
Niki8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly recommend Rock's Moving Company! The move and temporary storage went smoothly. They are very courteous, prompt and professional.

Furniture assemblyLocal movingMoving-related storage+ Responsiveness+ Punctuality+ Quality
JoeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great experience on an overall stressful move. Walter and his crew were professional, courteous and did a fantastic job. To add to the pleasure, they came in way below the estimated cost.

Furniture assemblyLocal movingMoving-related packing+ Responsiveness+ Punctuality+ Professionalism
Jaz10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Furniture assemblyIn-state movingLocal moving+ Professionalism

Price

$805-1% vs typical furniture delivery

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 49%Overpriced 2%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Local moving93$569–$1.4k
Moving-related packing25$415–$1.4k
In-state moving24$731–$2.1k
Furniture assembly13—
Oversized-item moving12$135–$556
Moving-related storage9$375–$786
Senior moving5$410–$1.3k
Small furniture moving3$228–$738

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