Analyzing 7,238,1347.2M ReviewsFor 20,52420.5K Experts

Experts Reviews · Company report
ROD Plumbing Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

ROD Plumbing Inc

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 5.0★ from 280 Google reviews

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Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ROD Plumbing Inc is better than 100% of sump pump repair services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ROD Plumbing Inc is better than 100% of sump pump repair services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ROD Plumbing Inc is better than —% of sump pump repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ROD Plumbing Inc is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ROD Plumbing Inc is better than 100% of sump pump repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ROD Plumbing Inc is better than —% of sump pump repair services.–
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Reviews for your job

Customers hired ROD Plumbing Inc for 8 kinds of job.

ROD Plumbing Inc for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$278–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Plumbing pipe repair”

Elena2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

ROD plumbing provides excellent service. Every one that has come over the years is professional. Work is excellent!

Paid $1,000+Reasonable priceWater heater installationPlumbing pipe repair
Hannah11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Juan was my technician and he was extremely knowledgeable, polite, and right on time for his appointment. It was easy to call and schedule, and there was availability same day. Very satisfied with the service.

Plumbing pipe repair
Jarrod1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Erik was fantastic to work with. ROD was able to get me on the schedule last minute, which I really appreciated. Erik was always helpful in explaining the process and keeping everything clear along the way. Communication was easy and the experience overall was smooth and professional. Highly recommend!

Paid $200–300Great priceGarbage disposal installationPlumbing pipe repairFaucet installation
Martha-CaryLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rod Plumbing has been my Plummer for many years. They take care of my rentals and my new builds and my home. They are professional, knowledgeable and nice people. They are also easy to work with and are fair. Give them a call!

Reasonable priceToilet repairWater heater installationGarbage disposal installation
Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Juan arrived on time. Took time to understand our plumbing needs and worked great with Tyler to get the job finished and that I understood what they had fixed. Very polite young men.

Plumbing leak detectionPlumbing pipe repair
RoddyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I've become a fan of ROD Plumbing. I've used them twice now and both times I could not have been more pleased with their personnel, service and professionalism. Eddie was great. He identified the problem, explained my options and had everything repaired in short order. I have to maintain three properties and have…

Paid $200–300Great pricePlumbing pipe repair
TommeLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I always use ROD Plumbing. Crew has been out several times and always does excellent work. Price is always very reasonable. I am so thankful.

Paid $400–500Great pricePlumbing pipe repairFaucet installationPlumbing leak repair
ray6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great People and very professional. Very fun to work with and their price is extremely lower than the other company. Thank you SAM , Josh and Nathan

Paid $400–500Great pricePlumbing pipe repair

Price

$292-39% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 61%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair11$248–$559
Drain cleaning8$248–$493
Plumbing leak repair8$251–$654
Plumbing pipe repair8$278–$1.2k
Plumbing leak detection6$228–$542
Faucet installation5$305–$645
Water heater installation5$1.2k–$2.8k
Faucet repair2$228–$645

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