Analyzing 7,301,5797.3M ReviewsFor 20,69320.7K Experts

Experts Reviews · Company report
ROD Plumbing Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

ROD Plumbing Inc

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 5.0★ from 280 Google reviews

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Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ROD Plumbing Inc is better than 100% of sump pump repair services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ROD Plumbing Inc is better than 100% of sump pump repair services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ROD Plumbing Inc is better than —% of sump pump repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ROD Plumbing Inc is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ROD Plumbing Inc is better than 100% of sump pump repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ROD Plumbing Inc is better than —% of sump pump repair services.–
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Reviews for your job

Customers hired ROD Plumbing Inc for 8 kinds of job.

ROD Plumbing Inc for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$559
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Toilet repair”

SharonLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Easy to schedule online, follow up was quick and they were able to work within my limited availability. Tyler was terrific! Knowledgeable, professional, friendly, and efficient. Would definitely recommend this company!

Paid $200–400Reasonable priceToilet repair
Nay12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I made the call early this morning for someone to come out and within 6hours, Juan showed up, very professional. He explained everything where it was easy for me to understand. He went right in, fixed the problem, and did it with a positive attitude. The only company I call when I have a plumbing question or problem.

Paid $200–400Reasonable priceToilet repair
Connie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Incredibly impressed with Rod’s plumbing they were able to get me in right away and fix the issue immediately! They were super professional I would definitely recommend them for commercial or residential use!

Paid $200–400Great priceToilet repair
Gerald4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

On time, good work

Paid $600–800Reasonable priceToilet repair
Abdull3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

awesome service, showed up on time an detail description as to the work completed

Paid $1–200Reasonable priceToilet repair
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Fast friendly and fast. I would recommend.

Toilet repair
AbigailLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I was so impressed by my experience with ROD plumbing. Juan was super friendly, very knowledgeable, and a total problem solver. I will definitely call them again when I have plumbing needs.

Paid $100–200Reasonable priceToilet repair
Martha-CaryLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rod Plumbing has been my Plummer for many years. They take care of my rentals and my new builds and my home. They are professional, knowledgeable and nice people. They are also easy to work with and are fair. Give them a call!

Reasonable priceToilet repairWater heater installationGarbage disposal installation
JohnLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Juan had excellent communication skills during the entire process including any possible complications that might occur as worked progress. I would use this buisness again and recommend it for others.

Paid $700–800Reasonable priceToilet repair
Wanda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Honest and quick and quality work!

Toilet repair
MarkLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great work and friendly team. Would recommend!

Toilet repairPlumbing leak detection

Price

$292-39% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 61%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair11$248–$559
Drain cleaning8$248–$493
Plumbing leak repair8$251–$654
Plumbing pipe repair8$278–$1.2k
Plumbing leak detection6$228–$542
Faucet installation5$305–$645
Water heater installation5$1.2k–$2.8k
Faucet repair2$228–$645

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