WILDLIFE REMOVAL SERVICES · MILLBRAE, CA
Rodent Control Inc. logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%9+1.3Craft & service 20%26+5.2Value 10%54+5.4Momentum 8%2+0.2Track record 7%46+3.2Accountability 5%92+4.6Experts Score= 24Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.24SCORE

Rodent Control Inc.

Better than 9% of wildlife removal services · #93 of 102

4.8★205 Google reviewsGoogle star rating as shown on Google Maps.
3.63★last 12 monthsAverage stars on reviews from the last 12 months only.
5.3%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Rodent Control Inc. for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$126
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 61/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#75 / 81

All 5 Google reviews tagged “General pest inspection”

Valery1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

absolutely love these guys, extremely professional. they are not the cheapest one out there but they definitely guarantee their job. I was suffering from rat problem for a while and decided to end it and interviewed serval companies, rodent control seemed to be the most recommended and professional. a week after the…

General pest inspection+ Responsiveness+ Punctuality+ Quality
AlexandreLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am glad we’ve chosen Rodent Control. They are an effective and professional business. We have tried a few others and no one comes close in terms of efficiency and quality outcome. Especially I was incredibly surprised by field operator, Sean Dilian. Our case was a bit challenging, so it took few visits for the…

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
StaceyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Sean was very responsive from start to finish. We had some concerns about rodents in our crawl space. It's a very small space and a challenge to navigate. We decided to call Rodent Control to inspect and help us diagnose our issue. Sure enough we had rodent activity in the crawl space. They also noted damage to our…

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Steven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Sean our representative arrived on time. Was very professional and knowledgeable. Inspected our home looking for evidence and explaining what they would do. Gave me the estimate which outlined the services the technicians would perform. More than I would have thought of, with a reasonable price. The technicians…

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Agha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dedicated to their work. I recently moved into my home and discovered a mice problem. Joseph and his team came out and immediately made me feel that the problem will be resolved quickly. They lived up to their word and gave us excellent service and provided education on how to keep the mice at bay. The team came…

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Professionalism

vs category

Blue = Rodent, grey = wildlife removal services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

1.01.52.02.53.03.54.04.55.02023-Q4: 4.64★ (11 reviews)2024-Q1: 4.93★ (14 reviews)2024-Q2: 5.00★ (8 reviews)2024-Q3: 5.00★ (4 reviews)2025-Q1: 4.00★ (2 reviews)2025-Q2: 5.00★ (1 reviews)2025-Q3: 4.88★ (56 reviews)2025-Q4: 4.70★ (10 reviews)2026-Q1: 5.00★ (2 reviews)2026-Q2: 3.67★ (3 reviews)2026-Q3: 1.00★ (1 reviews)2026-Q4: 5.00★ (1 reviews)2023-Q42024-Q42025-Q42026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%9+1.3Craft & service 20%26+5.2Value 10%54+5.4Momentum 8%2+0.2Track record 7%46+3.2Accountability 5%92+4.6Experts Score= 24Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
11
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
9
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
26
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
54
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
2
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
46
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
92

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+23 / −0
Professionalism
+25 / −0
Responsiveness
+23 / −0
Punctuality
+25 / −0
Value
+19 / −0

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