Experts Reviews · Company report
Rodent Guys Gopher & Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%91+12.9Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Rodent Guys Gopher & Pest Control

Pomona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #69Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.9★ from 256 Google reviews

Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rodent Guys Gopher & Pest Control is better than 90% of bed bug exterminators.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rodent Guys Gopher & Pest Control is better than 90% of bed bug exterminators.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rodent Guys Gopher & Pest Control is better than —% of bed bug exterminators.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rodent Guys Gopher & Pest Control is better than 91% of bed bug exterminators.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rodent Guys Gopher & Pest Control is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rodent Guys Gopher & Pest Control is better than 100% of bed bug exterminators.A
100

Reviews for your job

Customers hired Rodent Guys Gopher & Pest Control for 1 kinds of job.

Rodent Guys Gopher & Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.175
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$88–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 100
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 175 Google reviews tagged “Rodent extermination” · showing 40

Kristen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I called The Rodent Guys as soon as I realized we had a gopher issue. Of course, it was only one week after we had planted all new landscaping and the critter went to town on our new plants! Ugh! Sheryl was quick to call me back and schedule the appointment within a couple of days. Steve came out and had it handled…

Reasonable priceRodent extermination
ellen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They were great

Reasonable priceRodent extermination
Rajinder6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Excellent Gopher care service . We had major problem with gophers destroying our lawn. Jonathan has been excellent in taking care of the problem at earliest indications of any gopher activity. It has been more than 2 years of great service. There has been quick response from office every time I called. Jonathan was…

Paid $200+Reasonable priceRodent extermination
DebbieLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Called before coming out. Came on time and prepared, friendly knowledgeable. Our yard was destroyed by gopher and moles. Set traps and assured us of follow up.

Paid $200+Reasonable priceRodent exterminationService not listed
Anna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very friendly and knowledgeable and very reasonably priced. Responded and acted quickly. Will hire them again!

Paid $200+Great priceRodent extermination
Dylan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

If you have rodent troubles, you want rodent guys to help you! Seriously!! They know their stuff, just how to deal with whatever is chewing up your world. They are HONEST and TRUSTWORTHY. How often do you see those words bantered around? My problems were solved. That’s the best thing I can say. My fears for my yard…

Great priceRodent extermination
Lori4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Art did a great job on my quarterly rodent maintenance program.

Paid $120–140Reasonable priceRodent extermination
Susan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great service. This company is the real deal. Knowledgeable and fairly priced. Highly recommend.

Paid $140–160Reasonable priceRodent extermination
Sally2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Pests are gone. Responsible to time commitments

Paid $80–100Reasonable priceRodent extermination
john2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

It worked. Rodent guy comes out, sets traps, no more rodents! No mess. No fuss.

Paid $140–160Reasonable priceRodent extermination
SWC3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Awesome service. Came and got gophers right away. Super impressed by knowledge and very friendly.

Reasonable priceRodent extermination
Scott7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Hired them to deal with a gopher infestation in our garden, they were very quick and thorough and reasonably priced. Would highly recommend!

Reasonable priceRodent extermination
Anne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The Rodent guys were great. Nick was timely, efficient and personal. I would highly recommend them to get the gophers out!

Rodent extermination
Danielle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rodent Guy is great - they are very friendly, professional and no there stuff - I will be using them again

Paid $200+Reasonable priceRodent extermination
Rusty13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

This is the go to guy for help with rodents of ANY type. Honest, smart and damn good

Great priceRodent extermination
Goriune2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very effective and reasonably priced!

Reasonable priceRodent extermination
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I have been very satisfied with this company's service. they are honest, reliable, efficient and effective.

Paid $180–200Not sureRodent extermination
Elna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fast response, they send a reminder when your service guarantee is about to expire. My yard backs up to a river so gophers are an ongoing problem. I use their service whenever I see a new hole or mound of fresh dirt.

Paid $200+Reasonable priceRodent extermination
Ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The Rodent Guys did great work at a reasonable price! Bruce was fantastic and caring and took great pride in his work. We will definitely be using them again!

Paid $200+Reasonable priceRodent extermination
DebLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

It's been many years since Rodent guys killed our gophers. Our property is still gophers free. They rid us of the gophers. They were professional and thorough.

Paid $200+Reasonable priceRodent extermination
Cathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The entire team has provided me outstanding service for several years . Living in the Heights requires their services to keep all the gophers/ rodents from killing my yard. Bruce is top notch!

Paid $60–80Reasonable priceRodent extermination
Jerry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Have used your company before. Bruce does a great job every time

Paid $160–180Great priceRodent extermination
Brooks9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Expedient and Excellent with ongoing service. They are able to come to my house immediately if I call with a new pest problem. Otherwise they come regularly to keep my house and yard pest and rodent free. Thank you So much!

Rodent extermination
jj5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great service, gets rid of those annoying bastards

Paid $200+Reasonable priceRodent extermination
Melissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

We’ve been on their monthly service program for a few years now. We had a horrible gopher problem prior to that but they got everything under control. Our tech is awesome! In addition to that, they are very responsive to emails and always professional.

Paid $60–80Great priceRodent extermination
Andres2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great team and took care of the problem.

Reasonable priceRodent extermination
Debra12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

These guys are AWESOME! Anytime we have a rodent problem (moles/gophers) they solve the problem. I highly recommend this company.

Rodent extermination
Jay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Bruce is the best! Gophers gone

Paid $200+Reasonable priceRodent extermination
TameraLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★

They are efficient and call you before they come.... Friendly and courteous.

Not sureRodent extermination
Frederick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service and good price for our church in San Dimas. Bruce explained the whole process and the 60 day guarantee.

Paid $200+Great priceRodent extermination
Guillermo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service!

Reasonable priceRodent extermination
Rose4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

From the moment I placed my call to Rodent Guys I was met with a very helpful man .. Rilo. He had so much knowledge and experience and that became apparent when he resolved my issue with gophers. He followed thru with everything he said he would do. I couldn’t be happier.Trust in this man; he won’t lead you astray.

Paid $200+Reasonable priceRodent extermination
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service and very effective. They caught the ground squirrels the next day. Professional, reliable, and highly recommended.

Paid $200+Rodent extermination
Patty9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The Rodent Guys came out to evacuate a gopher from our yard. They were on time and very professional, and they were successful!!! I recommend them highly.

Rodent extermination
Byron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I think Bruce has done an excellent job in ridding my yard front yard of gophers / moles.

Paid $60–80Reasonable priceRodent extermination
Joy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We hired Rodent Guys several years ago to handle our gopher problems. They did such a great job that we signed a monthly service. They stop gophers before they destroy our landscaping. They’re professional and provide great service. Plus everyone we have dealt with have been really nice on top of their great service.

Paid $60–80Reasonable priceRodent extermination
Debb1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I was referred to Rodent extermination by a friend who said that they did an incredible job, they were right. I am impressed at the knowledge of how to track them and I love the 60 day guarantee.

Paid $200+Reasonable priceRodent extermination
S2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Have been using Rodent Guys for over 7 years on a monthly basis, with Rilo as our main technician. The yard is sandy and quite the playground for gophers, who love our neighborhood. Rilo has always been professional, courteous, patient and respectful. He takes the time to answer any questions I come up with along…

Rodent extermination
TedLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The person who came out (technician? Exterminator?) was extremely knowledgeable and professional and help me by recommending a pragmatic plan of action going forward to deal with my gopher problem. Can’t recommend them enough.

Great priceRodent extermination
Dowell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Caught gophers immediately whereas all my other efforts went fruitless

Paid $200+Reasonable priceRodent exterminationService not listed

Show more rodent extermination reviews (135 more) →

Price

$190+83% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 76%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination175$88–$323

Compare with