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Roger Ross Plumbing & Heating, Inc
Philadelphia, PA · 5.0★ (928)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%79+27.7Reliability 15%77+11.5Craft & service 20%77+15.4Value 10%77+7.7Momentum 8%44+3.5Track record 7%56+3.9Accountability 5%82+4.1Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74
RankPosition by Experts Score among all companies we track in this category.#10
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$430
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.0.7%

Roger Ross Plumbing & Heating, Inc for plumbing pipe repair

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Jobs reviewedHow many Google reviews are tagged with this job.116
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$366–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 83
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 116 Google reviews tagged “Plumbing pipe repair” · showing 20

★★★★★ Nancyjean · Edited a day ago

Nice quick service. Plumbers were professional and very courteous. Highly recommended.

Reasonable priceToilet repairPlumbing leak detectionPlumbing pipe repair
★★★★ Erik · Edited a week ago

fixed backup

Plumbing pipe repair+ Punctuality+ Quality+ Professionalism
★★★★★ Adam · 3 weeks ago

Dan did a great job repairing a small leak, installing a new main shut-off, and correcting some DIY plumbing the previously owner did incorrectly. Very fair and transparent pricing.

Paid $1,800–2,000Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
★★★★★ Louise · Edited 4 weeks ago

They performed a difficult job very quickly and efficently. Kept me up to date of findings and repairs needed. Area was cleaned post repair

Paid $200–400Not surePlumbing pipe repair
★★★★★ Sam · Edited a month ago

They are always wonderful. Thanks y to not be out off by their scheduling service, I do not like their procedure but they are prompt and provide excellent service.

Paid $1,200–1,400Reasonable pricePlumbing pipe repair
★★★★★ Alisha · a month ago

I had Dan as my plumber and I couldn't be happier. I had already had another company come over to address the issue and all they did was overcharge me for inexperienced work that fixed nothing. So, it was quite a blessing to finally have someone who knew what they were doing. Dany was empathetic and considerate…

Paid $200–400Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
★★★★★ John · a month ago

Excellent experience, they came out and fixed my issue without any hassle or problems. They were fast. I will definitely use them again for Any future plumbing repairs.

Plumbing pipe repairFaucet repair
★★★★★ Ed · Edited a month ago

Kitchen drain line backed up Monday morning. Roger dispatched plumber next day. Plumber discovered grease blocking water flow where PVC line connected to pipe leading to city sewer. Plumber cleared line and tested for water flow. Roger has responded to my emergencies on 4 separate occasions. Each time work was…

Paid $200–400Reasonable priceWater heater installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Feudi · Edited 2 months ago

Very quick fair, honest and professional. Excellent

Paid $600–800Plumbing pipe repairPlumbing leak repairGarbage disposal repair
★★★★★ marianna · 2 months ago

Good communication, very professional. Great experience overall.

Paid $2,000+Great pricePlumbing pipe repair
★★★★★ Gregg · 2 months ago

Roger Ross is the best plumber I have worked with to date in Phila after being here over a decade. They are responsive, nice and actually care about their clients. They sent master plumber Dan who has been amazing. I highly recommend you use Dan and Roger Ross for any plumbing work complex or otherwise!!

Great pricePlumbing pipe repairPlumbing leak repair
★★★★★ David · 4 months ago

Professional and speedy. Easy to work with!

Paid $200–400Reasonable pricePlumbing pipe repair
★★★★★ Tom · 5 months ago

Tyler and Nick did a good job ,Tyler is a very good and confident plumber

Reasonable priceGarbage disposal installationDrain cleaningPlumbing pipe repair
★★★★★ Michael · Edited 5 months ago

NEW LAUNDRY TUB IN BASEMENT LOOKS GREAT. ALL NEW PIPE WORK LOOKS NICE AND CLEAN GOOD WORKMANSHIP.

Reasonable pricePlumbing pipe repair
★★★★★ Nicole · 5 months ago

Excellent service, staff were very professional.

Paid $1,000+Reasonable priceToilet repairPlumbing pipe repair
★★★★★ Richard · 5 months ago

Repair was done well. The plumbers seem to know what they were doing so far so good on the repair.

Paid $900–1,000Reasonable pricePlumbing pipe repairShower repair
★★★★★ Joseph · Edited 6 months ago

I called these guys & they came & did a remarkable job!! I highly recommend!! I just called them again & prompt service again, Dan came to the house repaired a broken hose bib in the back of the house & installed a new ball valve feeding the repaired bib, also brought to my attention that I needed an expansion tank…

Paid $700–800Great priceToilet repairWater heater installationPlumbing pipe repair
★★★★★ Belicia · 6 months ago

Shower was leaking hot water from the faucet and the bathroom sink was leaking underneath at the drain. After having another plumber come over for repair, they stated sink needed to be replaced and drywall behind the shower needed to be removed for additional access, and later stated they couldn’t commit to…

Paid $300–400Great pricePlumbing pipe repairShower repair
★★★★★ Lorrie · Edited 7 months ago

The pipe split in my basement and sprayed water everywhere. A relative turned off the main water valve temporarily. A quick call to Roger Ross Plumbing sent Tyler and Nick out to replace the old pipe with a new copper one. They unclogged a utility sink for me and they used the shop vac to remove the excess water on…

Reasonable priceDrain cleaningPlumbing pipe repair
★★★★★ Vince · 7 months ago

Great Job by the two professionals that were part of the Ross Plumbing team.

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairSewer repair

Show more plumbing pipe repair reviews (96 more) →

Why it scores 74How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%79+27.7Reliability 15%77+11.5Craft & service 20%77+15.4Value 10%77+7.7Momentum 8%44+3.5Track record 7%56+3.9Accountability 5%82+4.1Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction79
Reliability77
Craft & service77
Value77
Momentum44
Track record56
Accountability82

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