Roger Ross Plumbing & Heating, Inc logo
Roger Ross Plumbing & Heating, Inc
Philadelphia, PA · 5.0★ (928)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%79+27.7Reliability 15%77+11.5Craft & service 20%77+15.4Value 10%77+7.7Momentum 8%44+3.5Track record 7%56+3.9Accountability 5%82+4.1Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74
RankPosition by Experts Score among all companies we track in this category.#10
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$430
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.0.7%

Roger Ross Plumbing & Heating, Inc for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.116
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$366–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 83
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 116 Google reviews tagged “Plumbing pipe repair” · showing 40

NancyjeanLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Nice quick service. Plumbers were professional and very courteous. Highly recommended.

Reasonable priceToilet repairPlumbing leak detectionPlumbing pipe repair
ErikLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★

fixed backup

Plumbing pipe repair+ Punctuality+ Quality+ Professionalism
AdamLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Dan did a great job repairing a small leak, installing a new main shut-off, and correcting some DIY plumbing the previously owner did incorrectly. Very fair and transparent pricing.

Paid $1,800–2,000Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Louise9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

They performed a difficult job very quickly and efficently. Kept me up to date of findings and repairs needed. Area was cleaned post repair

Paid $200–400Not surePlumbing pipe repair
SamLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

They are always wonderful. Thanks y to not be out off by their scheduling service, I do not like their procedure but they are prompt and provide excellent service.

Paid $1,200–1,400Reasonable pricePlumbing pipe repair
Alisha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had Dan as my plumber and I couldn't be happier. I had already had another company come over to address the issue and all they did was overcharge me for inexperienced work that fixed nothing. So, it was quite a blessing to finally have someone who knew what they were doing. Dany was empathetic and considerate…

Paid $200–400Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent experience, they came out and fixed my issue without any hassle or problems. They were fast. I will definitely use them again for Any future plumbing repairs.

Plumbing pipe repairFaucet repair
Ed5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Kitchen drain line backed up Monday morning. Roger dispatched plumber next day. Plumber discovered grease blocking water flow where PVC line connected to pipe leading to city sewer. Plumber cleared line and tested for water flow. Roger has responded to my emergencies on 4 separate occasions. Each time work was…

Paid $200–400Reasonable priceWater heater installation+ Responsiveness+ Punctuality+ Quality
FeudiLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very quick fair, honest and professional. Excellent

Paid $600–800Plumbing pipe repairPlumbing leak repairGarbage disposal repair
marianna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Good communication, very professional. Great experience overall.

Paid $2,000+Great pricePlumbing pipe repair
Gregg3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Roger Ross is the best plumber I have worked with to date in Phila after being here over a decade. They are responsive, nice and actually care about their clients. They sent master plumber Dan who has been amazing. I highly recommend you use Dan and Roger Ross for any plumbing work complex or otherwise!!

Great pricePlumbing pipe repairPlumbing leak repair
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Professional and speedy. Easy to work with!

Paid $200–400Reasonable pricePlumbing pipe repair
Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tyler and Nick did a good job ,Tyler is a very good and confident plumber

Reasonable priceGarbage disposal installationDrain cleaningPlumbing pipe repair
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

NEW LAUNDRY TUB IN BASEMENT LOOKS GREAT. ALL NEW PIPE WORK LOOKS NICE AND CLEAN GOOD WORKMANSHIP.

Reasonable pricePlumbing pipe repair
Nicole5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service, staff were very professional.

Paid $1,000+Reasonable priceToilet repairPlumbing pipe repair
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Repair was done well. The plumbers seem to know what they were doing so far so good on the repair.

Paid $900–1,000Reasonable pricePlumbing pipe repairShower repair
Joseph11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I called these guys & they came & did a remarkable job!! I highly recommend!! I just called them again & prompt service again, Dan came to the house repaired a broken hose bib in the back of the house & installed a new ball valve feeding the repaired bib, also brought to my attention that I needed an expansion tank…

Paid $700–800Great priceToilet repairWater heater installationPlumbing pipe repair
Belicia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Shower was leaking hot water from the faucet and the bathroom sink was leaking underneath at the drain. After having another plumber come over for repair, they stated sink needed to be replaced and drywall behind the shower needed to be removed for additional access, and later stated they couldn’t commit to…

Paid $300–400Great pricePlumbing pipe repairShower repair
Lorrie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

The pipe split in my basement and sprayed water everywhere. A relative turned off the main water valve temporarily. A quick call to Roger Ross Plumbing sent Tyler and Nick out to replace the old pipe with a new copper one. They unclogged a utility sink for me and they used the shop vac to remove the excess water on…

Reasonable priceDrain cleaningPlumbing pipe repair
Vince3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great Job by the two professionals that were part of the Ross Plumbing team.

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairSewer repair
LadeenLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Have been lucky enough to have found a dependable company that is always available for those plumbing emergencies as well as complete bathroom renovations. Roger Ross has a great team in place and his pricing is good. Five stars from me!

Plumbing leak detectionPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Maurice4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great customer service and interaction. Great work done. Very personable and professional. Always a pleasure doing business.

Paid $300–400Great pricePlumbing pipe repair
Supersized1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They are really prompt and their prices are really fair! They are now my go to plumbers. They replaced our hot water heater and put in an outdoor hose bib for us, but they also came out in one day for two emergencies

Great priceWater heater installationPlumbing leak detectionPlumbing pipe repair
Tony6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great experience, courteous and concise, work was done in a timely manner. Will use again and would recommend.

Drain cleaningPlumbing pipe repair
Steven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

One time, reasonably priced, quick, very friendly, prompt scheduling. Plubmer arrived early and quickly resolved the problem. Was from the area, so understood the challenge of parking etc.

Paid $200–300Reasonable pricePlumbing pipe repair
Dominique8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Tyler and Nick always do the greatest job for us, and Natasha makes scheduling a breeze. I recommend Roger Ross to everyone who needs a professional, reliable plumber with excellent customer service. They're kind, clean/tidy with their work, and very detailed.

Reasonable pricePlumbing pipe repairWater heater repair
Travis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We had a plumbing emergency in the form of a frozen radiator pipe that was in danger of flooding part of our house and taking out our entire heating system. Two very knowledgeable and professional plumbers came within a few hours of being called, crawled into an extremely uncomfortable crawl space where all the…

Plumbing pipe repair
Andrew7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Dan came and got the heater back and running always a pleasure having Roger Ross plumbing and heating

Water heater installationDrain cleaningPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
AllixLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

These guys are phenomenal - fully replaced my cracked cast iron stack and central plumbing for a reasonable cost, but what really sets them apart is the professionalism not just of the plumbers but of the office staff. Quotes were transparent and easy to understand, scheduling and timing was clearly communicated,…

Reasonable pricePlumbing pipe repairOutdoor plumbing system repairPlumbing leak repair
Paula4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Roger Ross Plumbing was the right choice. Guys (Oscar and Luca) were scheduled to arrive between 8 and 12. They arrived at 8:00am. They were professional and communicated well while servicing my under kitchen sink issue. They fixed my problem without issue. I highly recommend their service.

Plumbing pipe repair
Paula5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Fabulous job they showed up on time. Got the job done and it looks great

Paid $1,000+Great pricePlumbing pipe repair
Ted3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had a leak in the old cast iron tee portion of my sewer drain that needed repair. Oscar was great at explaining the issue and what he needed to do to fix it. He and his crew were on time, worked quickly, cleaned up, and answered all my questions throughout the process.

Paid $1,000+Not surePlumbing pipe repairPlumbing leak repair
rob13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Extremely professional and very clean. Had vanity and plumbing replaced in the bathroom and kitchen sink plumbing replaced. Oscar did an amazing job he was very informative and professional Thank you Roger Ross Plumbing and Heating

Great pricePlumbing leak detectionPlumbing pipe repairFaucet installation
Timothy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

JD and Sean did an excellent job in assessing the two pipe leaks and repairing/replacing both. Very professional and everything took less than two hours.

Paid $300–400Reasonable pricePlumbing leak detectionPlumbing pipe repair
etafel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Tyler and Nick were great! They were polite, personable, worked quickly and completed all the repairs I outlined for them.

Paid $400–500Reasonable priceToilet repairPlumbing pipe repairFaucet repair
MaryLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

If you need any type of plumbing work done, give them a call. On time, very reasonably priced, friendly staff. Thanks again Dan!!

Paid $200–300Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
HeidiLocal Guide · 111 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

These guys are great! Scheduling is quick and easy and they are very professional with their work. I have called them twice for issues and they have done an amazing job. Highly recommend!

Plumbing pipe repair
Megan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I was very impressed with Roger Ross Plumbing. Their plumbers know their stuff and tackled multiple problems in my house with both tenacity and professionalism. I highly recommend them.

Reasonable pricePlumbing pipe repairPlumbing leak repair
Marlee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always reliable, detailed, and keep the shop site clean. Highly recommend both Oscar and Dan specifically:

Reasonable pricePlumbing leak detectionPlumbing pipe repair
MichaelLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tyler and Nick were phenomenal. They were efficient and preserved the space well that they were working in….couldn’t been tell they were there! Prices are reasonable. They both took time to explain what they were doing and answer any and all questions. 10/10 recommend!

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repair

Show more plumbing pipe repair reviews (76 more) →

Why it scores 74How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%79+27.7Reliability 15%77+11.5Craft & service 20%77+15.4Value 10%77+7.7Momentum 8%44+3.5Track record 7%56+3.9Accountability 5%82+4.1Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction79
Reliability77
Craft & service77
Value77
Momentum44
Track record56
Accountability82

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