Plumbers · Philadelphia, PA

Is Roger Ross Plumbing & Heating, Inc any good?

Our verdict: a strong choice — #10 of 90 plumbers, better than 89%. Customers single out its accountability and satisfaction; momentum is where it trails.

👍 Strengths

Accountability — better than 82% of peers

Satisfaction — better than 79% of peers

Reliability — better than 77% of peers

👎 Watch-outs

No weak spots against peers.

Roger Ross Plumbing & Heating, Inc for drain cleaning

Clear ✕

52 customers reviewed a drain cleaning job here and rated it 5.00★. Most paid $200–300 (category typical: $176–$580). For this job it ranks #5 of 79 plumbers we track.

★★★★★ Ed · Edited a month ago

Kitchen drain line backed up Monday morning. Roger dispatched plumber next day. Plumber discovered grease blocking water flow where PVC line connected to pipe leading to city sewer. Plumber cleared line and tested for water flow. Roger has responded to my emergencies on 4 separate occasions. Each time work was…

Paid $200–400Reasonable priceWater heater installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Jonathan · Edited 4 months ago

Roger Ross Plumbing is the most professional and communicative plumbing team in the area. I trust them to service my properties and they always provide fast and attentive service! Thanks again guys!

Drain cleaning
★★★★★ Melissa · 4 months ago

Roger Ross Plumbing sends qualified. Professional technicians who show up in the time frame promised and always solve my plumbing issues. Thank you!

Paid $200–300Reasonable priceDrain cleaning
★★★★★ Lorrie · Edited 7 months ago

The pipe split in my basement and sprayed water everywhere. A relative turned off the main water valve temporarily. A quick call to Roger Ross Plumbing sent Tyler and Nick out to replace the old pipe with a new copper one. They unclogged a utility sink for me and they used the shop vac to remove the excess water on…

Reasonable priceDrain cleaningPlumbing pipe repair
★★★★★ Ladeen · Edited 8 months ago

Have been lucky enough to have found a dependable company that is always available for those plumbing emergencies as well as complete bathroom renovations. Roger Ross has a great team in place and his pricing is good. Five stars from me!

Plumbing leak detectionPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Tony · 8 months ago

Great experience, courteous and concise, work was done in a timely manner. Will use again and would recommend.

Drain cleaningPlumbing pipe repair
★★★★★ Andrew · Edited 9 months ago

Dan came and got the heater back and running always a pleasure having Roger Ross plumbing and heating

Water heater installationDrain cleaningPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Scott · 11 months ago

Technician arrived quickly. Was very knowledgeable. Took care of problem. Service was performed within a couple of hours from initial phone call . Couldn't ask for more.

Paid $300–400Reasonable priceDrain cleaning
★★★★★ Natalie · a year ago

Requested service online, plumber came same day, quick service, good communication about what problem was.

Drain cleaning

Price

$$$$
$430-10% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Questions about Roger Ross Plumbing & Heating, Inc

Is Roger Ross Plumbing & Heating, Inc good?

Yes by most measures: 5.0★ from 928 Google reviews and an Experts Score of 74/100 (grade B), #10 of 90 plumbers we track. 0.7% of reviews in the last two years were 1–2★ (category average 2.6%).

How much does Roger Ross Plumbing & Heating, Inc charge?

Customers reported a typical bill of $430 (middle half $264–$1.2k), 10% below the plumbers median of $480.

What do customers hire Roger Ross Plumbing & Heating, Inc for?

Mostly plumbing pipe repair (115), plumbing leak detection (89), water heater installation (69), toilet repair (64).

Does the owner respond to complaints?

The owner replied to 100% of 1–3★ reviews (category: 82%).

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