Plumbers · Philadelphia, PA

Is Roger Ross Plumbing & Heating, Inc any good?

Our verdict: a strong choice — #10 of 90 plumbers, better than 89%. Customers single out its accountability and satisfaction; momentum is where it trails.

👍 Strengths

Accountability — better than 82% of peers

Satisfaction — better than 79% of peers

Reliability — better than 77% of peers

👎 Watch-outs

No weak spots against peers.

Roger Ross Plumbing & Heating, Inc for faucet repair

Clear ✕

47 customers reviewed a faucet repair job here and rated it 4.98★. Most paid $400–500 (category typical: $208–$611). For this job it ranks #3 of 76 plumbers we track.

★★★★★ Josh · 5 days ago

Had a small shower issue that needed to be looked at. Dan and his crew came out, identified the problem, and got it fixed quickly. Great service.

Paid $200–400Great priceFaucet repairFaucet installation
★★★★★ Steven · Edited a month ago

the two plumbers were excellent. They were efficient and professional. They cleaned up after the work was done.

Paid $1,000–1,200Reasonable priceToilet repairFaucet repairService not listed
★★★★★ John · a month ago

Excellent experience, they came out and fixed my issue without any hassle or problems. They were fast. I will definitely use them again for Any future plumbing repairs.

Plumbing pipe repairFaucet repair
★★★★★ Jesse · 6 months ago

Sean came to fix a leaky tub spout that had been bothering us all winter. Had another company come out earlier and recommend replacing the whole shower system, whereas Roger Ross didn’t try and upsell, were very upfront, troubleshot and just fixed the issue. Very efficient, on time. Will definitely use again for…

Faucet repair
★★★★★ Ladeen · Edited 8 months ago

Have been lucky enough to have found a dependable company that is always available for those plumbing emergencies as well as complete bathroom renovations. Roger Ross has a great team in place and his pricing is good. Five stars from me!

Plumbing leak detectionPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Matthew · 9 months ago

Roger Ross Plumbing always does an outstanding job for me. In this instance, they repaired a kitchen faucet that was not getting hot water. They were on time, worked efficiently, and completed the job within an hour. Always helpful and take the time to explain the root cause.

Paid $100–200Reasonable priceFaucet repair
★★★★★ etafel · 11 months ago

Tyler and Nick were great! They were polite, personable, worked quickly and completed all the repairs I outlined for them.

Paid $400–500Reasonable priceToilet repairPlumbing pipe repairFaucet repair
★★★★★ Jane · Edited a year ago

They were very professional, on time, and did an excellent job of replacing the resetting my toilet.

Toilet repairWater tank installationFaucet repair+ Responsiveness+ Quality
★★★★★ Tim · Edited 2 years ago

Great company to work with when you have an emergency come up. Very timely and helpful. Can get me out of a pinch every time. I’ve used them anytime. I have plumbing needs whether it’s emergencies or planned renovations always a great reliable service. Kudos to Roger and his team.

Faucet repair+ Responsiveness+ Punctuality+ Quality

Price

$$$$
$430-10% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Questions about Roger Ross Plumbing & Heating, Inc

Is Roger Ross Plumbing & Heating, Inc good?

Yes by most measures: 5.0★ from 928 Google reviews and an Experts Score of 74/100 (grade B), #10 of 90 plumbers we track. 0.7% of reviews in the last two years were 1–2★ (category average 2.6%).

How much does Roger Ross Plumbing & Heating, Inc charge?

Customers reported a typical bill of $430 (middle half $264–$1.2k), 10% below the plumbers median of $480.

What do customers hire Roger Ross Plumbing & Heating, Inc for?

Mostly plumbing pipe repair (115), plumbing leak detection (89), water heater installation (69), toilet repair (64).

Does the owner respond to complaints?

The owner replied to 100% of 1–3★ reviews (category: 82%).

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