Is Roger Ross Plumbing & Heating, Inc any good?
Our verdict: a strong choice — #10 of 90 plumbers, better than 89%. Customers single out its accountability and satisfaction; momentum is where it trails.
Accountability — better than 82% of peers
Satisfaction — better than 79% of peers
Reliability — better than 77% of peers
No weak spots against peers.
Roger Ross Plumbing & Heating, Inc for plumbing leak repair
Clear ✕53 customers reviewed a plumbing leak repair job here and rated it 5.00★. Most paid $200–300 (category typical: $295–$1.1k). For this job it ranks #1 of 70 plumbers we track.
All 53 Google reviews tagged “Plumbing leak repair” · showing 20
Dan did a great job repairing a small leak, installing a new main shut-off, and correcting some DIY plumbing the previously owner did incorrectly. Very fair and transparent pricing.
Kitchen drain line backed up Monday morning. Roger dispatched plumber next day. Plumber discovered grease blocking water flow where PVC line connected to pipe leading to city sewer. Plumber cleared line and tested for water flow. Roger has responded to my emergencies on 4 separate occasions. Each time work was…
Very quick fair, honest and professional. Excellent
Roger Ross is the best plumber I have worked with to date in Phila after being here over a decade. They are responsive, nice and actually care about their clients. They sent master plumber Dan who has been amazing. I highly recommend you use Dan and Roger Ross for any plumbing work complex or otherwise!!
Tyler did an outstanding job with our leak. He was courteous, very knowledgeable, and finished the repair quickly.
Dan did a great job! He knew exactly how to solve the problems we were having and talked us through it. He was efficient and tidy in getting the job done. Would definitely use them again!
Reliable, fairly priced, and very helpful!
Team was professional and organized. Very well spoken and well mannered. Overall top service!
Great Job by the two professionals that were part of the Ross Plumbing team.
Have been lucky enough to have found a dependable company that is always available for those plumbing emergencies as well as complete bathroom renovations. Roger Ross has a great team in place and his pricing is good. Five stars from me!
They are really prompt and their prices are really fair! They are now my go to plumbers. They replaced our hot water heater and put in an outdoor hose bib for us, but they also came out in one day for two emergencies
Plumber showed up on time and fixed the leak. Would recommend
These guys are phenomenal - fully replaced my cracked cast iron stack and central plumbing for a reasonable cost, but what really sets them apart is the professionalism not just of the plumbers but of the office staff. Quotes were transparent and easy to understand, scheduling and timing was clearly communicated,…
I had a leak in the old cast iron tee portion of my sewer drain that needed repair. Oscar was great at explaining the issue and what he needed to do to fix it. He and his crew were on time, worked quickly, cleaned up, and answered all my questions throughout the process.
Tyler and Nick did a great job replacing our main stack. They explained everything up front, they cleaned up and did the whole thing in a day.
Extremely professional and very clean. Had vanity and plumbing replaced in the bathroom and kitchen sink plumbing replaced. Oscar did an amazing job he was very informative and professional Thank you Roger Ross Plumbing and Heating
If you need any type of plumbing work done, give them a call. On time, very reasonably priced, friendly staff. Thanks again Dan!!
I was very impressed with Roger Ross Plumbing. Their plumbers know their stuff and tackled multiple problems in my house with both tenacity and professionalism. I highly recommend them.
Oscar and helpers were a pleasure to work with and got a number of things done that other plumbers could not solve. Thanks!
Hire these guys! We had a great experience with this company. From initial call to finishing the job, everyone was professional, very pleasant, great communicators and very fair in their pricing. What a relief. We felt like we could really trust them from the beginning thanks to a neighbor's recommendation. We had…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Roger Ross Plumbing & Heating, Inc
Is Roger Ross Plumbing & Heating, Inc good?
Yes by most measures: 5.0★ from 928 Google reviews and an Experts Score of 74/100 (grade B), #10 of 90 plumbers we track. 0.7% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Roger Ross Plumbing & Heating, Inc charge?
Customers reported a typical bill of $430 (middle half $264–$1.2k), 10% below the plumbers median of $480.
What do customers hire Roger Ross Plumbing & Heating, Inc for?
Mostly plumbing pipe repair (115), plumbing leak detection (89), water heater installation (69), toilet repair (64).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 82%).
