Is Roger Ross Plumbing & Heating, Inc any good?
Our verdict: a strong choice — #10 of 90 plumbers, better than 89%. Customers single out its accountability and satisfaction; momentum is where it trails.
Accountability — better than 82% of peers
Satisfaction — better than 79% of peers
Reliability — better than 77% of peers
No weak spots against peers.
Roger Ross Plumbing & Heating, Inc for plumbing leak repair
Clear ✕53 customers reviewed a plumbing leak repair job here and rated it 5.00★. Most paid $200–300 (category typical: $295–$1.1k). For this job it ranks #1 of 70 plumbers we track.
All 53 Google reviews tagged “Plumbing leak repair”
Dan did a great job repairing a small leak, installing a new main shut-off, and correcting some DIY plumbing the previously owner did incorrectly. Very fair and transparent pricing.
Kitchen drain line backed up Monday morning. Roger dispatched plumber next day. Plumber discovered grease blocking water flow where PVC line connected to pipe leading to city sewer. Plumber cleared line and tested for water flow. Roger has responded to my emergencies on 4 separate occasions. Each time work was…
Very quick fair, honest and professional. Excellent
Roger Ross is the best plumber I have worked with to date in Phila after being here over a decade. They are responsive, nice and actually care about their clients. They sent master plumber Dan who has been amazing. I highly recommend you use Dan and Roger Ross for any plumbing work complex or otherwise!!
Tyler did an outstanding job with our leak. He was courteous, very knowledgeable, and finished the repair quickly.
Dan did a great job! He knew exactly how to solve the problems we were having and talked us through it. He was efficient and tidy in getting the job done. Would definitely use them again!
Reliable, fairly priced, and very helpful!
Team was professional and organized. Very well spoken and well mannered. Overall top service!
Great Job by the two professionals that were part of the Ross Plumbing team.
Have been lucky enough to have found a dependable company that is always available for those plumbing emergencies as well as complete bathroom renovations. Roger Ross has a great team in place and his pricing is good. Five stars from me!
They are really prompt and their prices are really fair! They are now my go to plumbers. They replaced our hot water heater and put in an outdoor hose bib for us, but they also came out in one day for two emergencies
Plumber showed up on time and fixed the leak. Would recommend
These guys are phenomenal - fully replaced my cracked cast iron stack and central plumbing for a reasonable cost, but what really sets them apart is the professionalism not just of the plumbers but of the office staff. Quotes were transparent and easy to understand, scheduling and timing was clearly communicated,…
I had a leak in the old cast iron tee portion of my sewer drain that needed repair. Oscar was great at explaining the issue and what he needed to do to fix it. He and his crew were on time, worked quickly, cleaned up, and answered all my questions throughout the process.
Tyler and Nick did a great job replacing our main stack. They explained everything up front, they cleaned up and did the whole thing in a day.
Extremely professional and very clean. Had vanity and plumbing replaced in the bathroom and kitchen sink plumbing replaced. Oscar did an amazing job he was very informative and professional Thank you Roger Ross Plumbing and Heating
If you need any type of plumbing work done, give them a call. On time, very reasonably priced, friendly staff. Thanks again Dan!!
I was very impressed with Roger Ross Plumbing. Their plumbers know their stuff and tackled multiple problems in my house with both tenacity and professionalism. I highly recommend them.
Oscar and helpers were a pleasure to work with and got a number of things done that other plumbers could not solve. Thanks!
Hire these guys! We had a great experience with this company. From initial call to finishing the job, everyone was professional, very pleasant, great communicators and very fair in their pricing. What a relief. We felt like we could really trust them from the beginning thanks to a neighbor's recommendation. We had…
Great experience! Called and came out same day and was fixed in under an hour!
Our go to plumbers , always professional, attention to detail, knowledgeable. From having entire lengths of sewer pipes replaced in sometimes cramped and unpredictable spaces that come with 120+ year old homes to simple fixes and boiler maintenance , they’ve always come through quickly, efficiently, and a job well…
We have an older house with steam radiators, and the Roger Ross team has always helped us with regular maintenance, repairs, and answering all of our questions. Everyone is always so professional and punctual. We also love the communication and how easy it is to schedule work. Thank you all so much!
Responded quickly and did not leave until the job was done and area was dry. Tenant very happy with repair.
Excellent service. Oscar and an apprentice were out. Nice, thorough and very helpful.
Excellent job done, on time. Cleaned up afterwards. Just all around great job
On time & excellent work.
They were quick to respond and fixed the issue promptly - thank you guys!
My parents had a leak spring the day before family would arrive, and Roger Ross swooped in to the rescue with an appointment just in time. Sean came on time and assessed the situation. After picking up parts, he and his partner quickly and efficiently fixed the problem and we are back in business!
Awesome job, as usual!
Daniel and Sean arrived quickly to evaluate a broken sewer line in my basement. Appreciate their quick response! The job ended up being much more extensive than initially anticipated and we are thrilled with the work the guys did.
We've had a leak in an upstairs bathroom. The leak shortly after we returned from an out of town trip for Christmas. The boiler had gone out and the house had gotten down to 40 degrees. Apparently the freezing of the waterline created a crack in the toilet resulting in the drip leak. The servicemén werw able to…
I called several plumbers and Roger Ross was quick in responding. Service was prompt and efficient. They have repaired serval minor plumbing issues quickly and on time. I’m have been pleased with all of their work
Showed up on time and finished same day
Tyler was awesome and would definitely recommend these services to others.
I plan to use Roger Ross plumbing,today was an estimate. Very knowledgeable and efficient,the price is right also. Well I did eventually use Roger plumbing ! Very satisfied. The finance option is a God send ! I would use Roger plumbing again and again in the future !
Quick response and got the job done quickly as well
Awesome service guys! Thank you to Dan S. and J.D for doing such a great job. I appreciate it.
Dan called me back much quicker than I expected and came immediately. He and his partner Dan were professional and put me at ease right away. The problem was bigger than expected and they stayed late and didn’t leave until they had a solution. I could tell the process involved different equipment and tools during…
Dan and Dan were great! Thanks
Dan was incredible. Showed up on time, diagnosed the issue, presented a few different solutions, and then fixed everything within a couple of hours. Would definitely use this company again!
Can i give Dan six stars? Been using roger ross for years. I won't use any other plumber #bestever
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Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Roger Ross Plumbing & Heating, Inc
Is Roger Ross Plumbing & Heating, Inc good?
Yes by most measures: 5.0★ from 928 Google reviews and an Experts Score of 74/100 (grade B), #10 of 90 plumbers we track. 0.7% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Roger Ross Plumbing & Heating, Inc charge?
Customers reported a typical bill of $430 (middle half $264–$1.2k), 10% below the plumbers median of $480.
What do customers hire Roger Ross Plumbing & Heating, Inc for?
Mostly plumbing pipe repair (115), plumbing leak detection (89), water heater installation (69), toilet repair (64).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 82%).
