Is Roger Ross Plumbing & Heating, Inc any good?
Our verdict: a strong choice — #10 of 90 plumbers, better than 89%. Customers single out its accountability and satisfaction; momentum is where it trails.
Accountability — better than 82% of peers
Satisfaction — better than 79% of peers
Reliability — better than 77% of peers
No weak spots against peers.
Roger Ross Plumbing & Heating, Inc for plumbing pipe repair
Clear ✕116 customers reviewed a plumbing pipe repair job here and rated it 4.98★. Most paid $1,000+ (category typical: $366–$1.2k). For this job it ranks #3 of 83 plumbers we track.
All 116 Google reviews tagged “Plumbing pipe repair” · showing 20
Nice quick service. Plumbers were professional and very courteous. Highly recommended.
fixed backup
Dan did a great job repairing a small leak, installing a new main shut-off, and correcting some DIY plumbing the previously owner did incorrectly. Very fair and transparent pricing.
They performed a difficult job very quickly and efficently. Kept me up to date of findings and repairs needed. Area was cleaned post repair
They are always wonderful. Thanks y to not be out off by their scheduling service, I do not like their procedure but they are prompt and provide excellent service.
I had Dan as my plumber and I couldn't be happier. I had already had another company come over to address the issue and all they did was overcharge me for inexperienced work that fixed nothing. So, it was quite a blessing to finally have someone who knew what they were doing. Dany was empathetic and considerate…
Excellent experience, they came out and fixed my issue without any hassle or problems. They were fast. I will definitely use them again for Any future plumbing repairs.
Kitchen drain line backed up Monday morning. Roger dispatched plumber next day. Plumber discovered grease blocking water flow where PVC line connected to pipe leading to city sewer. Plumber cleared line and tested for water flow. Roger has responded to my emergencies on 4 separate occasions. Each time work was…
Very quick fair, honest and professional. Excellent
Good communication, very professional. Great experience overall.
Roger Ross is the best plumber I have worked with to date in Phila after being here over a decade. They are responsive, nice and actually care about their clients. They sent master plumber Dan who has been amazing. I highly recommend you use Dan and Roger Ross for any plumbing work complex or otherwise!!
Professional and speedy. Easy to work with!
Tyler and Nick did a good job ,Tyler is a very good and confident plumber
NEW LAUNDRY TUB IN BASEMENT LOOKS GREAT. ALL NEW PIPE WORK LOOKS NICE AND CLEAN GOOD WORKMANSHIP.
Excellent service, staff were very professional.
Repair was done well. The plumbers seem to know what they were doing so far so good on the repair.
I called these guys & they came & did a remarkable job!! I highly recommend!! I just called them again & prompt service again, Dan came to the house repaired a broken hose bib in the back of the house & installed a new ball valve feeding the repaired bib, also brought to my attention that I needed an expansion tank…
Shower was leaking hot water from the faucet and the bathroom sink was leaking underneath at the drain. After having another plumber come over for repair, they stated sink needed to be replaced and drywall behind the shower needed to be removed for additional access, and later stated they couldn’t commit to…
The pipe split in my basement and sprayed water everywhere. A relative turned off the main water valve temporarily. A quick call to Roger Ross Plumbing sent Tyler and Nick out to replace the old pipe with a new copper one. They unclogged a utility sink for me and they used the shop vac to remove the excess water on…
Great Job by the two professionals that were part of the Ross Plumbing team.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Roger Ross Plumbing & Heating, Inc
Is Roger Ross Plumbing & Heating, Inc good?
Yes by most measures: 5.0★ from 928 Google reviews and an Experts Score of 74/100 (grade B), #10 of 90 plumbers we track. 0.7% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Roger Ross Plumbing & Heating, Inc charge?
Customers reported a typical bill of $430 (middle half $264–$1.2k), 10% below the plumbers median of $480.
What do customers hire Roger Ross Plumbing & Heating, Inc for?
Mostly plumbing pipe repair (115), plumbing leak detection (89), water heater installation (69), toilet repair (64).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 82%).
