Is Roger Ross Plumbing & Heating, Inc any good?
Our verdict: a strong choice — #10 of 90 plumbers, better than 89%. Customers single out its accountability and satisfaction; momentum is where it trails.
Accountability — better than 82% of peers
Satisfaction — better than 79% of peers
Reliability — better than 77% of peers
No weak spots against peers.
Roger Ross Plumbing & Heating, Inc for toilet repair
Clear ✕64 customers reviewed a toilet repair job here and rated it 5.00★. Most paid $200–300 (category typical: $227–$618). For this job it ranks #2 of 81 plumbers we track.
Nice quick service. Plumbers were professional and very courteous. Highly recommended.
I had Dan as my plumber and I couldn't be happier. I had already had another company come over to address the issue and all they did was overcharge me for inexperienced work that fixed nothing. So, it was quite a blessing to finally have someone who knew what they were doing. Dany was empathetic and considerate…
the two plumbers were excellent. They were efficient and professional. They cleaned up after the work was done.
They installed a new toilet in our 3'rd floor bathroom. Did a nice job and cleaned up well.
Arrived as scheduled. Diagnosed problem quickly. Sourced needed parts and were finished in an hour. Knowledgeable and Professional guys. Highly recommend!
I called these guys & they came & did a remarkable job!! I highly recommend!! I just called them again & prompt service again, Dan came to the house repaired a broken hose bib in the back of the house & installed a new ball valve feeding the repaired bib, also brought to my attention that I needed an expansion tank…
Have been lucky enough to have found a dependable company that is always available for those plumbing emergencies as well as complete bathroom renovations. Roger Ross has a great team in place and his pricing is good. Five stars from me!
We've used Roger Ross plumbing at least 3x so far. They're fast, effective, on time, and happy to explain their process so the average homeowner can learn some basic maintenance.
Tyler and Nick were great! They were polite, personable, worked quickly and completed all the repairs I outlined for them.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Roger Ross Plumbing & Heating, Inc
Is Roger Ross Plumbing & Heating, Inc good?
Yes by most measures: 5.0★ from 928 Google reviews and an Experts Score of 74/100 (grade B), #10 of 90 plumbers we track. 0.7% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Roger Ross Plumbing & Heating, Inc charge?
Customers reported a typical bill of $430 (middle half $264–$1.2k), 10% below the plumbers median of $480.
What do customers hire Roger Ross Plumbing & Heating, Inc for?
Mostly plumbing pipe repair (115), plumbing leak detection (89), water heater installation (69), toilet repair (64).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 82%).