Is Roger Ross Plumbing & Heating, Inc any good?
Our verdict: a strong choice — #10 of 90 plumbers, better than 89%. Customers single out its accountability and satisfaction; momentum is where it trails.
Accountability — better than 82% of peers
Satisfaction — better than 79% of peers
Reliability — better than 77% of peers
No weak spots against peers.
Roger Ross Plumbing & Heating, Inc for water heater installation
Clear ✕70 customers reviewed a water heater installation job here and rated it 4.99★. Most paid $1,000+ (category typical: $1.2k–$2.4k). For this job it ranks #3 of 81 plumbers we track.
Tyler and his partner were terrific - very efficiently installed my new hot water heater and told me about it, left my basement super clean as well. I like that you can schedule the work online, too. I'll reach out to them again for sure for future plumbing needs.
Kitchen drain line backed up Monday morning. Roger dispatched plumber next day. Plumber discovered grease blocking water flow where PVC line connected to pipe leading to city sewer. Plumber cleared line and tested for water flow. Roger has responded to my emergencies on 4 separate occasions. Each time work was…
Everything fom customer service to installation of my new gas hot water heater was a great experience. I'll definitely use Roger Ross Plumbing again.
Roger Ross was the first to call back. The techs were able to assess and complete the job in about two hours. I was happy with the work and would recommend to anyone.
They installed a new toilet in our 3'rd floor bathroom. Did a nice job and cleaned up well.
Dan was excellent, knowledgeable and prompt and came next morning for a non-urgent water heater then returned the following day when an ancillary pipe was very slowly leaking. Would use again.
Well done Roger, Tyler and Nick. Great crew, great job. Time will tell, but went tankless and I'm very happy with the installation and communication throughout. Bless'm.
JD and Paris did a great job installing a new water heater in our house in Manayunk, and also two new cartridges that failed in our showers. We would recommend them and Roger Ross plumbing to anyone looking for fast, reliable and fair-priced service. Thank You.
Nick came in and did a complete water heater replacement within 2hrs. Super professional, very clean, left no mess, and was very knowledgeable. Can’t recommend these guys enough. Great pricing as well - can’t beat the professional, knowledge, and incredible work at their pricing. Beats 99% of the market!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Roger Ross Plumbing & Heating, Inc
Is Roger Ross Plumbing & Heating, Inc good?
Yes by most measures: 5.0★ from 928 Google reviews and an Experts Score of 74/100 (grade B), #10 of 90 plumbers we track. 0.7% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Roger Ross Plumbing & Heating, Inc charge?
Customers reported a typical bill of $430 (middle half $264–$1.2k), 10% below the plumbers median of $480.
What do customers hire Roger Ross Plumbing & Heating, Inc for?
Mostly plumbing pipe repair (115), plumbing leak detection (89), water heater installation (69), toilet repair (64).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 82%).