How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORERoger Ross Plumbing & Heating, Inc
Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 928 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Roger Ross Plumbing & Heating, Inc for 8 kinds of job.
Roger Ross Plumbing & Heating, Inc for water heater repair
Clear ✕All 27 Google reviews tagged “Water heater repair”
I called these guys & they came & did a remarkable job!! I highly recommend!! I just called them again & prompt service again, Dan came to the house repaired a broken hose bib in the back of the house & installed a new ball valve feeding the repaired bib, also brought to my attention that I needed an expansion tank…
Roger Ross Plumbing came on a Saturday a few hours after we called to fix a water heater. Oscar was helpful, professional, and friendly, explained everything clearly. We recommend them very highly
Have been lucky enough to have found a dependable company that is always available for those plumbing emergencies as well as complete bathroom renovations. Roger Ross has a great team in place and his pricing is good. Five stars from me!
Tyler and Nick always do the greatest job for us, and Natasha makes scheduling a breeze. I recommend Roger Ross to everyone who needs a professional, reliable plumber with excellent customer service. They're kind, clean/tidy with their work, and very detailed.
fantastic service - as always
They always have a quick appointment available, show up on time, and fix whatever problem I’m having the first time. The guys are professional and friendly, and explain the problem and solution very clearly.
The three F's: Friendly, proFessional, and inFormative.
Professional pleasant staff and competitive prices.
I found this business on Facebook and it was the best service. Very quick. Professional. Got the job done. Informative. I will use them again.
The Roger Ross team helped give us peace of mind in our new rowhome. The team unclogged a drain, installed a new valve on the toilet, and added support for our water heater expansion tank. The representatives from Roger Ross were timely, professional, and transparent!
I needed my heater serviced so I called Roger Ross for maintenance since I live in Manayunk. Tyler and his work partner showed up on time, were very professional, knowledgeable and did an excellent job in a timely manner. I highly recommend Roger Ross and their team and will definitely use them in the future for any plumbing or heating jobs, thank you!
I’ve been using Roger Ross Plumbing for years for both my personal home and rental properties. The prices are very fair, the service is excellent, and they are very honest and reliable. There have been several times when they’ve shown responsiveness and bailed me out of some tough plumbing situations. I highly recommend them.
I am so thankfully my brother recommended the roger Ross plumbing team. My water heater broke this morning and they were incredibly responsive, professional and abided by COVID protocols. My daughters were home and they were concerned when they heard my baby crying because of the noise. They constantly updated me on…
As always Roger Ross plumbing saved me. I had a hot water heater blow and Roger and his crew came in and fixed it. They were fast and efficient and completed it all in one day. And as usual they cleaned up afterwards and left it the same way as when they arrived. I will never use anyone else for plumbing repairs.
As a home owner and investor I have been using Roger Ross Plumbing and Heating for the past 5 years. Not only have I used Roger in my own personal home but in investment properties and flips as well. Roger and his team are knowledgeable, courteous, and efficient. I would highly recommend Roger Ross Plumbing and…
They were awesome! Had an issue with my hot water heater, and they were able to come out the next day and get the issues revolved. I was working with a home warranty and they went above and beyond to get it taken care of and help me get financial support from the warranty company. I am grateful for their prompt and…
These guys have been my plumbers since I bought my first property in 2003. I’ve used them for probably everything at this point. They can do everything from new construction to historic properties. Roger is a master plumber and has trained his guys to do things the right way and they really take care of your…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 115 | $353–$1.2k |
| Plumbing leak detection | 89 | $124–$633 |
| Water heater installation | 69 | $1.2k–$2.4k |
| Toilet repair | 64 | $227–$606 |
| Plumbing leak repair | 52 | $278–$986 |
| Drain cleaning | 51 | $227–$554 |
| Faucet repair | 47 | $205–$607 |
| Faucet installation | 41 | $305–$986 |
