Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
Google reviewers rate Roger's Septic Tank Services 4.5 out of 5 based on 48 reviews, with the owner responding to 73 percent of them. Customers frequently praise the company for punctual arrivals, professional conduct, and clear communication during septic tank pumping and maintenance. However, several low-star reviews describe instances where staff failed to show up for scheduled appointments or did not return phone calls, leading to significant delays in service.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.
Bar = this company · dark tick = category median.
48 Google reviews we collected
Phrases our text analysis found in 42 written reviews
Price verdicts customers left with their Google review
Middle half of what 13 customers paid ($328–$529) · gold mark = category median.
How often each topic comes up in the written reviews
We read 42 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Was professional, neat and worked very efficiently.”
“Put us on schedule fast, showed up on time and did the job well.”
“Exceptional service and I highly recommended them to anyone needing anything septic related!”
“…for our septic needs because of their genuiness, professionalism and attention to detail, as it pertains to our needs and requirements.…”
“The gentleman was on time, efficient, courteous, and all at a reasonable rate.”
“Provided excellent information/communication through texts and email.”
“Very friendly, dependable and knowledgeable.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Roger's Septic Tank Services for 3 kinds of job. Pick one to see what they paid and said.
Put us on schedule fast, showed up on time and did the job well. Cant ask for much more than that.
Arrived on time to perform maintenance on septic tank. Was professional, neat and worked very efficiently. Provided excellent information/communication through texts and email.
We have used Roger’s Septic Service for septic tank cleaning for several years with various properties. We have always been pleased with their service.
Company was very polite and kind. They parked on my driveway without going into the yard. They pumped my septic tank in a timely manner. I recommend them.
We've used Roger's Septic services for at least 15 years. Their service is user friendly, effective, efficient, professional, caring and timely. We have never used another vendor for our septic needs because of their genuiness, professionalism and attention to detail, as it pertains to our needs and requirements. Septic drainage service not listed.
Pumped my overflowing septic pump tank. Professional. Came out on a Saturday. Charged $350 +$200 emergency fee. Did not pump solids.
| Job | Reviews | Category typical |
|---|---|---|
| Outdoor plumbing system repair | 4 | $479–$1.9k |
| Sewer repair | 4 | $503–$1.9k |
| Drain cleaning | 2 | $276–$493 |
4.5 ★★★★★ 48 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Put us on schedule fast, showed up on time and did the job well. Cant ask for much more than that.
Exceptional service and I highly recommended them to anyone needing anything septic related!!!
Arrived on time to perform maintenance on septic tank. Was professional, neat and worked very efficiently. Provided excellent information/communication through texts and email.
We have used Roger’s Septic Service for septic tank cleaning for several years with various properties. We have always been pleased with their service.
Amazing to work with so very kind and pleasant ! Were able to help me the same day with a needed septic emptying !
Company was very polite and kind. They parked on my driveway without going into the yard. They pumped my septic tank in a timely manner. I recommend them.
Thank you so much for the great review!!
We've used Roger's Septic services for at least 15 years. Their service is user friendly, effective, efficient, professional, caring and timely. We have never used another vendor for our septic needs because of their genuiness, professionalism and attention to detail, as it pertains to our needs and requirements. Septic drainage service not listed.
Pumped my overflowing septic pump tank. Professional. Came out on a Saturday. Charged $350 +$200 emergency fee. Did not pump solids.
Hello Feliciano. I did explain that the price would have been cheaper during the week. We at Rogers Septic service work hard mon-fri to satisfy the needs of the community. The weekends are delegated for family and down time. Because of this, weekend work though doable is considered emergency service. And trying to find a pumper on the weekend is tough. Sorry you thought we were to expensive but glad you are satisfied with our service.... thank you!
On time, explained what he was doing, offered advice, cleaned up and left! Great service!
Thank you. Will see you in 4 yrs!!!
Mr. Rogers was professional, very experienced, and did a great job! I highly recommend Roger's Septic Tank Services.
We try. Ty for the wonderful review!
Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
