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Rogue Towing & Recovery

Towing service · Medford, OR · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%95+29.2Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 89 towing servicesPosition by Experts Score among all companies we track in this category. · better than 84%
5.0 ★★★★★ 33 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Aug 2026latest review

Rogue Towing & Recovery at a glance

  • Google rating: 5.0 out of 5 from 33 reviews (100% five-star).
  • Reviews on this page: 33 Google reviews (33 with written comments, 2 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: August 13, 2026.
  • Service: Towing Service serving Medford, Oregon.

Data from Google, last updated November 2, 2026.

Score profile vs other towing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction98Reliability95Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 98 (median 91)Reliability: 95 (median 88)Momentum: 100 (median 100)
Rogue Towing & RecoveryTowing Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rogue Towing & Recovery: 98/100 on this factor. Category median: 91.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rogue Towing & Recovery: 95/100 on this factor. Category median: 88.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rogue Towing & Recovery: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 64.–
–

Bar = this company · dark tick = category median.

Star ratings

33 Google reviews we collected

  • 5 stars33100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 33 written reviews

  • Praise6699%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2436%
  • Speed & response1827%
  • Would recommend1522%
  • Quality & results57%
  • Price & value46%
  • Honesty & trust11%

What customers talk about

We read 33 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Tanner is a true professional we are very grateful for his services!”
  • “Very fast and efficient service even at 1:30 in the morning on the side of I5.”
  • “I highly recommend calling him if you ever need a tow!”
  • “Water pump went out in Ashland and he was there promptly and provided great service all the way back to White City.”
  • “Quick and affordable!”
  • “If you're looking for the most honest and reliable towing company there is, you found them.”

People customers mention

  • Tanner 8 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Dan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very fast and efficient service even at 1:30 in the morning on the side of I5. Helped me tighten loose lug bolts and had me back on the road quickly.

Kimberly10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tanner was great. Super polite and efficient. He was the service provider my roadside assistance insurance sent. He had to tow my car from Ashland to PDX but did so cheerfully and carefully. 100% better than the last experience I had with a service provider. I will certainly call anytime I need anything in the Rogue valley!

Jimi10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Was very kind and professional. Quick and affordable! Definitely will use and recommend again.

David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

If you need a tow this is your guy! I would not call anyone else in the rogue valley! Tanner is a true professional we are very grateful for his services! Got us outta a sticky spot and we will not forget his kindness and professionalism he know is stuff! And he won’t let u down! Thank you Tanner!!!!

Customer photo from David's reviewCustomer photo from David's review
Jason12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Absolutely respectable, prompt and professional service. Tanner under promised and over delivered in time, and efficiency. He is simply the true professional leader in our dozens of towing experiences. Rogue Towing will be our go to service from now on out.

fearboss4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service. Tanner came exactly at the projected time of arrival, was very efficient and friendly, and offered excellent advice for my car needs. I cannot recommend these guys enough.

Photos

Customer reviews

5.0 ★★★★★ 33 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Dan Camp1 reviewTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very fast and efficient service even at 1:30 in the morning on the side of I5. Helped me tighten loose lug bolts and had me back on the road quickly.

Kimberly Crouch10 reviewsTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tanner was great. Super polite and efficient. He was the service provider my roadside assistance insurance sent. He had to tow my car from Ashland to PDX but did so cheerfully and carefully. 100% better than the last experience I had with a service provider. I will certainly call anytime I need anything in the Rogue valley!

Jimi Stokes10 reviewsTotal number of Google reviews Jimi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Was very kind and professional. Quick and affordable! Definitely will use and recommend again.

David Jermark5 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If you need a tow this is your guy! I would not call anyone else in the rogue valley! Tanner is a true professional we are very grateful for his services! Got us outta a sticky spot and we will not forget his kindness and professionalism he know is stuff! And he won’t let u down! Thank you Tanner!!!!

Jason K12 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely respectable, prompt and professional service. Tanner under promised and over delivered in time, and efficiency. He is simply the true professional leader in our dozens of towing experiences. Rogue Towing will be our go to service from now on out.

fearboss4 reviewsTotal number of Google reviews fearboss has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service. Tanner came exactly at the projected time of arrival, was very efficient and friendly, and offered excellent advice for my car needs. I cannot recommend these guys enough.

Katie Hodgkins2 reviewsTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend Rogue Towing! Tanner was polite, efficient, and gave great advice on the next steps after two flat tires! He does an awesome job!

Barnyard1 reviewTotal number of Google reviews Barnyard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Locked myself out of my car at Thunderbird grocery. Called road service through Farmers. No kidding! He was there within 15 minutes! I am soooo happy. It's only 105 today at...3:00 pm. Good feelings for Jason at Farmers. And Tanner Atkinson at Rogue towing and recovery!

Erik Mitch5 reviewsTotal number of Google reviews Erik has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tanner was fantastic. Water pump went out in Ashland and he was there promptly and provided great service all the way back to White City. Highly recommend. A non scummy tow company.....who would of thought!

Bo Liu2 reviewsTotal number of Google reviews Bo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tanner saved our Tesla a few months ago in the middle of snowstorm. Very helpful and professional. Really appreciate it!

Rogue Towing & Recovery on Google Maps →

Business details