iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%84+53.4Reliability 28%84+23.7Replies to reviews 8%74+6.1Experts Score= 83Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#56 of 111 caterersiPosition by Experts Score among all companies we track in this category. · better than 50%
4.6★★★★★945 Google reviews · 24 photos
80%five-star reviews
4.98★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the deli 4.6 out of 5 based on 945 reviews, with the owner responding to 74 percent of comments. Customers frequently praise the fresh, high-quality food, reasonable pricing, and fast service, noting that catering orders arrive on time and are well packaged. However, some lower-rated experiences cite inconsistent food quality, such as soggy sandwiches or incorrect items, along with complaints about staff attitude during phone interactions and delivery.
Google rating: 4.6 out of 5 from 945 reviews (80% five-star).
Reviews on this page: 945 Google reviews (599 with written comments, 43 with photos).
Owner responses: the business replied to 74% of reviews.
Most recent review: October 23, 2026.
Service: Caterer serving Jersey City, New Jersey.
Data from Google, last updated October 29, 2026.
Score profile vs other caterers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Roosevelt's Deli & CateringCaterers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Roosevelt's Deli & Catering: 84/100 on this factor. Category median: 86.A
84
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Roosevelt's Deli & Catering: 84/100 on this factor. Category median: 87.A
84
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Roosevelt's Deli & Catering: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Roosevelt's Deli & Catering: 74/100 on this factor. Category median: 31.B
74
Bar = this company · dark tick = category median.
Star ratings
945 Google reviews we collected
4.6of 5
5 stars75780%
4 stars11312%
3 stars212%
2 stars141%
1 star404%
Praise vs complaints
Phrases our text analysis found in 599 written reviews
90%praise
Praise37490%
Complaints4210%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude14334%
Price & value7217%
Quality & results6917%
Would recommend6215%
Speed & response6014%
Honesty & trust61%
Communication41%
What customers talk about
We read 599 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were so friendly and helpful and were happy to deliver.”
“…ve never complained before so because of the shitty attitude and the rudeness of the employees who made it an issue to make me a new one I would never…”
“The restaurant was clean, the portions were generous, and everything was reasonably priced.”
“I think this place is on the pricey side.”
“Best local place to go great service great food love going there and I recommend to my friends and family”
“…sted it 🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣 how about taking accountability for your poor service and food.…”
“Highly recommend Roosevelts they make it nice every time.”
“40 some odd cents get to my location I got a slab of Frozen pre-cooked meat with no lettuce no tomato on a Kaiser bun all bread no meat never again”
“Cute deli, super fast service and REALLY delicious food.”
“I go in there almost every day and the staff is great, but especially the girls upfront.”
“…and it’s just hard for me to understand how there is a breakdown in communication from somebody entering an order for sandwiches with two ingredients…”
People customers mention
Roosevelts10 reviews
Mike10 reviews
Italian9 reviews
Food7 reviews
Sandwich6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Aangelo7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I decided to try the burger of the day and I was blown away. The burger was cooked perfect and all the topping were as fresh as can be. I’ve been going here for years and will continue to keep supporting a local business.
DDivine1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great hospitality. The food is amazing. Great prices. Very convenient if you're in the area as well. Highly recommended. Check it out.
MMike6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Always the best customer service always the best food!!!!
Come here as often as possible when buying lunch👌
AAshley8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great food. Even greater prices. Fast service. Whenever I can't decide on what to eat, this place is my go to. Where else can u get a BLT on a kaiser roll and a side of fries for $7.15?!! And if I get a drink, 10 bucks tops!!! Love Justin and Ruben!
LLori3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Cute deli, super fast service and REALLY delicious food. The pastrami is yummy and it is NOT fatty (unlike Harolds). There are creative sandwiches.like Bad Lieutenant with chicken and horseradish, etc ...and lots of Italian specials. Fantastic AND affordable!!!
RRLocal Guide · 58 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Ordered delivery to a nearby baseball field. I was not from the area so I could barely tell them where I was. They were so friendly and helpful and were happy to deliver. Driver was extremely friendly. The food… delicious. Highly recommend. Greek salad with chicken for the win!
I decided to try the burger of the day and I was blown away. The burger was cooked perfect and all the topping were as fresh as can be. I’ve been going here for years and will continue to keep supporting a local business.
Order type: Dine in
Meal type: Lunch
Price per person: $30–40
Noise level: Quiet, easy to talk
Parking space: Plenty of parking
Parking options: Free parking lot
Response from the owner · a week ago
Thanks, Angelo — I’m really glad the burger of the day hit the spot and that everything tasted fresh and cooked just right. We truly appreciate you coming to us for years and supporting our local deli.
D
Divine1 reviewiTotal number of Google reviews Divine has written across all businesses on Google Maps, not just this one.
Great hospitality. The food is amazing. Great prices. Very convenient if you're in the area as well. Highly recommended. Check it out.
Order type: Take out
Meal type: Breakfast
Price per person: $1–10
Noise level: Quiet, easy to talk
Response from the owner · a week ago
Thank you, Divine! We really appreciate the kind words about our hospitality, amazing food, and fair prices. Glad we could be a convenient stop for you—thanks for recommending Roosevelt's Deli & Catering.
N
Natalia Benson2 reviewsiTotal number of Google reviews Natalia has written across all businesses on Google Maps, not just this one.
Parking options: Free parking lot, Free street parking
Response from the owner · 2 months ago
Thanks, Mike! We really appreciate you saying our customer service is always great and that you enjoy the food. Looking forward to taking care of you again soon.
W
Wilson Diaz1 reviewiTotal number of Google reviews Wilson has written across all businesses on Google Maps, not just this one.
Thanks, Wilson! I’m glad you enjoyed the food, and we really appreciate you taking the time to leave a review. Hope to see you back at Roosevelt's Deli & Catering soon.
R
Robert Mora1 reviewiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Thanks, Robert! We really appreciate you taking the time to mention the amazing service, and we’re glad you had a great experience at Roosevelt’s Deli & Catering. Hope to see you again soon.
A
Ashley Smith (Ash)8 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Great food. Even greater prices. Fast service. Whenever I can't decide on what to eat, this place is my go to. Where else can u get a BLT on a kaiser roll and a side of fries for $7.15?!! And if I get a drink, 10 bucks tops!!! Love Justin and Ruben!
Order type: Delivery
Meal type: Brunch
Price per person: $1–10
Reservation: Reservations not required
Recommendation for vegetarians: Somewhat recommend
Ashley, thank you so much for the awesome review! We’re really glad you love the food, prices, and quick service—and that the BLT on a kaiser with fries hits the spot when you can’t decide. We’ll make sure Justin and Ruben see the love.
C
Cassandra LaPenta3 reviewsiTotal number of Google reviews Cassandra has written across all businesses on Google Maps, not just this one.
Thanks so much, Cassandra! I’m really glad to hear the food is always delicious and that you’ve had consistently great experiences with us. We appreciate you coming back and taking the time to leave a review.
R
Roberto Aguirre1 reviewiTotal number of Google reviews Roberto has written across all businesses on Google Maps, not just this one.
Roberto, thank you so much for the 5-star review! I’m really glad you and your friend from Mavis love the food, and we appreciate you choosing Roosevelt’s Deli & Catering.
L
Lori Pedersen3 reviewsiTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
Cute deli, super fast service and REALLY delicious food. The pastrami is yummy and it is NOT fatty (unlike Harolds). There are creative sandwiches.like Bad Lieutenant with chicken and horseradish, etc ...and lots of Italian specials. Fantastic AND affordable!!!
Order type: Take out
Meal type: Lunch
Price per person: $10–20
Reservation: Reservations not required
Parking space: Plenty of parking
Response from the owner · a month ago
Thanks, Lori! I’m so glad you enjoyed the cute atmosphere, the quick service, and the really delicious food—especially that lean pastrami. We appreciate you calling out the creative sandwiches and Italian specials, and we’re happy to hear you found everything affordable too.
