Chiropractor · South Lebanon, OH · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%86+54.6Reliability 28%76+21.5Replies to reviews 8%43+3.5Experts Score= 80Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#110 of 140 nutritionistsiPosition by Experts Score among all companies we track in this category. · better than 22%
4.9★★★★★68 Google reviews · 11 photos
96%five-star reviews
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Root Cause Health & Wellness 4.9 out of 5 based on 68 reviews. Patients frequently highlight significant weight loss, pain relief, and improved energy through the Chirothin program, chiropractic adjustments, and nutritional testing. Staff are described as supportive and communicative, often taking time to explain treatment plans. However, low-star reviews criticize the dietary restrictions as excessive and note that the clinic refused a refund request after a patient reported adverse health effects.
Google rating: 4.9 out of 5 from 68 reviews (96% five-star).
Reviews on this page: 68 Google reviews (66 with written comments, 2 with photos).
Owner responses: the business replied to 10% of reviews.
Most recent review: November 9, 2024.
Service: Nutritionist serving South Lebanon, Ohio.
Data from Google, last updated October 25, 2026.
Score profile vs other nutritionists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: replies to reviews.
Root Cause Health & WellnessNutritionists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Root Cause Health & Wellness: 86/100 on this factor. Category median: 95.A
86
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Root Cause Health & Wellness: 76/100 on this factor. Category median: 94.B
76
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
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Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Root Cause Health & Wellness: 43/100 on this factor. Category median: 49.C
43
Bar = this company · dark tick = category median.
Star ratings
68 Google reviews we collected
4.9of 5
5 stars6596%
4 stars11%
3 stars00%
2 stars00%
1 star23%
Praise vs complaints
Phrases our text analysis found in 66 written reviews
90%praise
Praise7290%
Complaints810%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2734%
Would recommend1924%
Quality & results1316%
Honesty & trust810%
Speed & response56%
Communication45%
Price & value45%
What customers talk about
We read 66 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He's calculated with each patient and with each treatment plan, because of his unique book of knowledge.”
“I would highly recommend Root Cause Health and Wellness to anyone starting or maintaining their wellness journey!”
“Sarchenko is one of the most professional, thorough, and knowledgeable chiropractors I have had been treated by!”
“Their diet is horrible you literally starve yourself I almost fainted on the 4th day, I went to the doctor and the doctor said to stop doing the diet…”
“Dr Sarchenko is one of the most honest professionals I have ever encountered, and we are grateful for the miracle work he's done for our family.”
“I feel your program is not good at all , no matter what you say , what you say makes me not trust you one bit .”
“It was fast and enjoyable and very relaxing using the lights.”
“We enjoy how he explains everything in detail and how he gets results.”
“ChiroThin is affordable and one that I can live with!”
People customers mention
Sarchenko21 reviews
Rick15 reviews
Chiropractic3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
SethLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Richard is fantastic and highly knowledgeable. His approach to health is very practical and the knowledge he shared with me, goes above and beyond the service and help I required. I would highly recommend Root Cause Health and Wellness to anyone starting or maintaining their wellness journey!
Shari4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I first came to Dr. Rick for my knee pain. I already had one total knee replacement and did not want another. After just a few visits, my knee pain was reduced and I no longer live on ibuprofen! With adjustments and much needed nutrition, I feel better, have less anxiety and have less pain! I highly recommend Root…
BrookeLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I went in only being able to bend over and touch my knees but left being able to bend over and touch the floor! Amazing results.
ReneeLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I highly recommend Dr. Rick. While he is a chiropractor and I get an adjustment when I see him, I mainly benefit from his Nutritional Testing and supplementation.
I have been seeing him for 4 months now and originally for a breast cancer diagnoses . We are supplementing my nutritional deficiencies, allowing my…
AshleyLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
My mother is 63 and moved like she was much older. Her digestion was awful. Since going to him he has completely changed her life. She walks and moves like a spring chicken and her digestive tract is back on track. Thank you ! (Mother is Teresa Harris)
Keesha2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
I’ve absolutely loved the program that Salt Valley has offered me! In just a few short weeks I have felt healthier not only physically but mentally. The doctor and staff are always so kind and personable. They cater to every need and are up for answering all questions. Such an amazing doctor and such an amazing clinic! I won’t go anywhere else.
Richard is fantastic and highly knowledgeable. His approach to health is very practical and the knowledge he shared with me, goes above and beyond the service and help I required. I would highly recommend Root Cause Health and Wellness to anyone starting or maintaining their wellness journey!
Response from the owner · a year ago
Thanks for the kind words Seth. It was great getting to know you and thanks for your service to our country.
Kara KenningtonLocal Guide · 23 reviewsiTotal number of Google reviews Kara has written across all businesses on Google Maps, not just this one.
Dr Sarchenko is one of the most honest professionals I have ever encountered, and we are grateful for the miracle work he's done for our family. He's calculated with each patient and with each treatment plan, because of his unique book of knowledge. We enjoy how he explains everything in detail and how he gets results. My husband returned home one evening barely standing and flush with pain, I had never seen him in so much agony. The man is physically fit, loves the gym, has a great diet and is all around pretty healthy. My initial thought will ALWAYS be to look for natural remedies first. If we can stay away from medical doctors, we will! By a stroke of luck, I was able to get him into Rick the next morning. My husband came home with a great big smile, touching his toes and just happy! He started on the nutritional plan and minerals; he's never had the issue again. I even spoke with a Gastroenterologist some years after and when I told him about the treatment Dr. Sarchenko preformed, he was marveled. He even knew the name of the technique! If you're looking for answers and something brought you here, there's a reason why. Thanks, and God Bless Root Cause Health and Wellness!
Response from the owner · 2 years ago
Kara, Thanks for sharing how we were able to help your family by allowing us the opportunity and having trust in us to share our passion for helping others. Hopefully, your success story will help lead others to how the body can heal when we find the Root Cause and how rewarding the investments we make in ourselves are. Pray for only the best for you and your family.
Shari Rhodenbaugh4 reviewsiTotal number of Google reviews Shari has written across all businesses on Google Maps, not just this one.
I first came to Dr. Rick for my knee pain. I already had one total knee replacement and did not want another. After just a few visits, my knee pain was reduced and I no longer live on ibuprofen! With adjustments and much needed nutrition, I feel better, have less anxiety and have less pain! I highly recommend Root Cause because Dr. Rick takes the time and actually listens to you and your body.
Brooke DLocal Guide · 19 reviewsiTotal number of Google reviews Brooke has written across all businesses on Google Maps, not just this one.
I highly recommend Dr. Rick. While he is a chiropractor and I get an adjustment when I see him, I mainly benefit from his Nutritional Testing and supplementation.
I have been seeing him for 4 months now and originally for a breast cancer diagnoses . We are supplementing my nutritional deficiencies, allowing my immune system to fight the cancer.
I have also had many positive changes in several body systems. I also have taken several family members and friends who continue to see him.
Dr.Rick genuinely cares about his patients and will work hard for you if you are willing to put in the work for your health.
Robyn Hutchinson4 reviewsiTotal number of Google reviews Robyn has written across all businesses on Google Maps, not just this one.
I started at Salt Valley just to get the promotion lights pkg. By the time I was finished with the first consultation, I knew I wanted to try the whole program. I started hopeful, but also a bit skeptical, because I'd tried 3 other popular diet programs out there and they didn't work. So why would this one? First, I didn't have to eat yukky packaged foods. I got to eat real meat, real fruits and real vegetables. That felt much more life sustaining. Then, with the lights and the drops I started seeing a drop right off the bat. I continually dropped a lb. or 2 a day and by the end of the 42 days I had lost 17 plus pounds and 18 inches. That was another good part, is that they looked at your inches and BMI and other numbers, even the age you were at which, mine started at age 80 and it got down to 67. I am really 61. So, that hurt my pride enough to get going. Loved the loading days, the fasting in the morning was a bit tough, but when i saw the scale moving down, it felt worth it. The staff were all friendly, helpful, and knowledgeable. Helpful to weigh every day and post food I'd eaten and know that I was held accountable for that. They corresponded back every day and that was also very helpful. i would recommend this program.
Response from the owner · 4 years ago
Robyn, thanks for sharing your story. We strive to help everyone with their health struggles that walk through our doors. We look forward to continuing to help you get your metabolic age below your real age and you are on a great start. It is a joy helping people identify health struggles and pin point their essential deficiencies so their body can continue to heal and function the way it was designed too. Next time you are in the clinic, please let us know why we did not earn a 5 star review, as we wish to serve everyone to our best capacity. Hope you have a wonderful day and we look forward to seeing you soon!
Ashley ZorkoLocal Guide · 27 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
My mother is 63 and moved like she was much older. Her digestion was awful. Since going to him he has completely changed her life. She walks and moves like a spring chicken and her digestive tract is back on track. Thank you ! (Mother is Teresa Harris)
Response from the owner · 4 years ago
Thanks Ashly for the review. Your mother has been great to work with and we really enjoy having her around the clinic. It is wonderful to help people like her change their life naturally. Most health problems people deal with is from missing something essential, not a drug deficiency and we were able to identify one of her essential deficiencies to help her start acting like a "spring chicken" again.
Keesha Fernelius2 reviewsiTotal number of Google reviews Keesha has written across all businesses on Google Maps, not just this one.
I’ve absolutely loved the program that Salt Valley has offered me! In just a few short weeks I have felt healthier not only physically but mentally. The doctor and staff are always so kind and personable. They cater to every need and are up for answering all questions. Such an amazing doctor and such an amazing clinic! I won’t go anywhere else.
Aubree Jellerson2 reviewsiTotal number of Google reviews Aubree has written across all businesses on Google Maps, not just this one.
If you’re looking for a professional that actually cares about you are your well-being this is 1000% the place for you. I have noticed a substantial relief in the pain I was feeling throughout my body in just a few adjustments. Dr. Richard and the staff are absolutely amazing and provide a safe happy environment for their patients.
Amee WrightLocal Guide · 18 reviewsiTotal number of Google reviews Amee has written across all businesses on Google Maps, not just this one.
The staff at Salt Valley Chiropractic is very knowledgeable, informative, friendly and compassionate. I learned a lot during my chirothin experience of what sort of foods are best for my body specifically.
