Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%44+24Reliability 24%15+3.6Value 14%90+12.7Replies to reviews 7%30+2.1Craft & service penalty65−3.5Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.39SCORERoot Eaters Plumbing and Drain Cleaning Services llc
Bay City, MI · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 10 water heater repair · 4.5★ from 113 Google reviews
Report card
Percentile vs other water heater repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Root Eaters Plumbing and Drain Cleaning Services llc is better than 44% of water heater repair.C
44
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Root Eaters Plumbing and Drain Cleaning Services llc is better than 15% of water heater repair.F
15
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Root Eaters Plumbing and Drain Cleaning Services llc is better than 65% of water heater repair.B
65
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Root Eaters Plumbing and Drain Cleaning Services llc is better than 90% of water heater repair.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Root Eaters Plumbing and Drain Cleaning Services llc is better than 100% of water heater repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Root Eaters Plumbing and Drain Cleaning Services llc is better than 30% of water heater repair.D
30
Reviews for your job
Customers hired Root Eaters Plumbing and Drain Cleaning Services llc for 8 kinds of job.
Root Eaters Plumbing and Drain Cleaning Services llc for water heater repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
All 2 Google reviews tagged “Water heater repair”
Mir4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Best in Saginaw
Paid $400–600Great priceToilet installationWater heater repair
Sandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Very professional, was courteous and got the job done in a timely fashion. Would use them whenever I have plumbing issues again. Thanks so much!!
Faucet installationPlumbing pipe repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Price
$695+98% vs typical water heater repair
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 71%Reasonable 12%Overpriced 18%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 17 | — |
| Plumbing pipe repair | 12 | — |
| Toilet repair | 10 | — |
| Sewer cleaning | 6 | — |
| Sewer repair | 6 | — |
| Plumbing leak detection | 5 | — |
| Water heater installation | 4 | — |
| Outdoor plumbing system repair | 4 | — |
