Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts

Experts Reviews · Company report
ROOTER EXPRESS OF JAX LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

ROOTER EXPRESS OF JAX LLC

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 130 plumbers · 5.0★ from 181 Google reviews

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Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ROOTER EXPRESS OF JAX LLC is better than 97% of plumbers.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ROOTER EXPRESS OF JAX LLC is better than 95% of plumbers.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ROOTER EXPRESS OF JAX LLC is better than —% of plumbers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ROOTER EXPRESS OF JAX LLC is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ROOTER EXPRESS OF JAX LLC is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ROOTER EXPRESS OF JAX LLC is better than —% of plumbers.–
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Reviews for your job

Customers hired ROOTER EXPRESS OF JAX LLC for 8 kinds of job.

ROOTER EXPRESS OF JAX LLC for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$216–$585
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#51 / 115
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Toilet repair”

Jayla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Thank you so much service was amazing and quick and neatly done!

Toilet repair
Sharaina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Julian was very fast and quick! Extremely polite. And got the job done

Toilet repair
StacyLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Called on a Sunday with a leaking toliet and Julian came quick and fixed it with 2hrs... I will definitely recommend and calling him back if I have any issues

Paid $200–400Reasonable priceToilet repair
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

He was professional and took care of the problem asap would highly recommend

Great priceToilet repair
savannah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

So quick to come out and fix our clog! Even noticed we had a fill valve issue which was leading to our clog issue and our wax seal on another toilet needed replaced came next day to fix those issues after being out night prior to fix the clog. Truly genuine guy! Reasonable price too!

Paid $200–400Reasonable priceToilet repair
Door4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Julien was thorough when fixing my plumbing issues. He was fast and his price way reasonable.

Reasonable priceToilet repairPlumbing leak detection
Joel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Had a broken balloon. Julian said he would be over at 8:30 am and was here exactly when he said he would be. Had it fixed in 20 minutes! Excellent service!

Toilet repair
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Was very good on price and professional

Great priceToilet repair
Kristi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Absolutely great service! Called and made time for us same day and was honest, upfront, and quick! Would highly recommend!

Reasonable priceToilet repair
Taylor5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Julian, did a really good job on fixing the toilet was really nice. Even fixed our sink beautifully!

Toilet repair
Slim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Mr. Julian showed up in 30 minutes on a sunday afternoon to help my family, got his work done quickly and cleaned the area well. Very reasonably price especially condidering the time and day. Thank you for your work and professionalism! I will be calling you in the future when we need it.

Paid $300–400Great priceToilet repairPlumbing leak detectionPlumbing leak repair
IngaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very experienced, knowledgeable, friendly, and speedy service. Prices very good. Love this business.

Reasonable priceToilet repair
R4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fixed my toilet promptly and professionally

Toilet repair
JoeLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Julian was terrific. He contacted me quickly to schedule the work and fixed the issue quickly. Friendly and professional. I would use again in the future.

Paid $100–200Reasonable priceToilet repair
Jasmine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Came fast and unclogged tiolet. The snake guy !

Toilet repair
amirah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Called around 9:30am and Julian was here before 10am. Julian checked out the issue and fixed it immediately. The price wasn’t bad at all. Will definitely recommend 😊

Reasonable priceToilet repair
JuliaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Can't recommend this guy enough! He was at my house and had the problem fixed in under three hours of me calling for emergency service. Professional, polite, and fast! Will definitely be calling him for any future issues!

Reasonable priceToilet repair

Price

$283-39% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 57%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair17$216–$585
Drain cleaning9$227–$542
Plumbing leak detection5$124–$633
Garbage disposal installation2$353–$705
Plumbing leak repair2$271–$980
Plumbing pipe repair2$353–$1.2k
Water heater installation2$1.2k–$2.4k
Faucet repair2$205–$606

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