Experts Reviews · Company report
19SCORE

Rose Pest Solutions

Des Plaines, IL · Grade F · #40 of 40 cockroach control · 4.9★ from 1,113 Google reviews

Report card

Percentile vs other cockroach control (100 = best). Strongest: accountability and track record; weakest: value.

SatisfactionF
4
ReliabilityF
6
Craft & serviceD
34
ValueF
1
MomentumF
14
Track recordC
49
AccountabilityA
96

Reviews for your job

Customers hired Rose Pest Solutions for 8 kinds of job.

Recent priced reviews

★★★★★ Dawn · 2 weeks ago

The tech was great and knowledgeable !!! Would highly recommend this company and will continue to use the!!!

Paid $40–60Great priceGeneral pest inspection
★★★★★ Steve · 4 weeks ago

My tech is as very thorough and explained every step. She assured me that the spray she used was safe to humans and pets.

Paid $200+Reasonable priceHome inspectionBed bug extermination
★★★★★ Caleb · a month ago

Just had our first treatment for a pretty intense rat problem with multiple burrows under our detached garage and front yard. I had already trapped several, but Rose baited the burrows directly and refilled the city trap in our alley. So far I'm pleased with the service quality, and our technician Steve was very…

Paid $180–200Reasonable priceRodent extermination
★★★★★ steve · 2 months ago

Our techician was very informative and thorough. We'll have to wait and see if the approach taken minimizes our rodent issues.

Paid $200+Not sureRodent extermination
★★★★★ Judy · 2 months ago

The technician was professional and efficient. He informed me of his plan and took care of it quickly. Would highly recommend.

Paid $200+Reasonable priceHornet & wasp extermination
★★★★★ Amy · 2 months ago

Nick was fantastic. Gave me useful info about my carpenter ant issue and was careful to use the right products in the right places around my house to keep my gardens and family safe.

Paid $200+OverpricedService not listed

Price

$116+2% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdicts

Great price 18%Reasonable 63%Overpriced 7%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination128$68–$282
General pest inspection124$56–$141
Home inspection108$86–$173
Bug & insect extermination76$58–$153
Ant extermination67$80–$246
Hornet & wasp extermination42$106–$323
Spider extermination42$55–$179
Mosquito extermination12$70–$113

Compare with

Rose Pest Solutions at a glance

Google reviewers rate Rose Pest Solutions 4.9 out of 5 based on 1,113 reviews, with the owner responding to 98% of feedback. Customers frequently praise technicians for punctuality, thoroughness, and clear communication regarding safety and treatment plans. Common services include rodent control, ant extermination, and quarterly maintenance. However, some low-star reviews cite missed appointments, limited service scope relative to monthly costs, and difficulties with cancellation fees or technician continuity.

  • Google rating: 4.9 out of 5 from 1,113 reviews (94% five-star).
  • Reviews on this page: 1,113 Google reviews (797 with written comments, 5 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: October 19, 2026.
  • Service: Cockroach Control serving Des Plaines, Illinois.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

4.9
★★★★★
1,113 reviews on Google
5★1,050
4★25
3★12
2★5
1★21

Reviews from Google, shown as published (original wording, unedited).

Cindy Kunzer13 reviews
★★★★★

Jeff is always punctual and friendly. He takes good care of my home. Is quick to respond if there are any issues. He has been my technician for many years.

  • Price assessment: Reasonable price
  • Services: Home inspection, General pest inspection, Bug & insect extermination
  • Pest type: Ants, Rodents, Spiders
Response from the owner · Edited a week ago

Thank you for your positive rating of our pest control services! We are thrilled to know that you had a five-star experience with our team. Your complete satisfaction with our services is always our top priority, and we are happy to solve any pest issue that you may have! Please don’t hesitate to contact us with any questions or concerns. Have a wonderful day Cindy!

Review from Google · view on Google
Dawn Plamann1 review
★★★★★

The tech was great and knowledgeable !!! Would highly recommend this company and will continue to use the!!!

  • Price assessment: Great price
  • Price: $40–60
  • Services: General pest inspection
  • Pest type: Other
Response from the owner · 2 weeks ago

Thank you for your five-star review of us! We are so glad that you are satisfied with our pest control services, and we hope you continue to enjoy the results of our treatments! If you ever need anything, please don’t hesitate to reach out at any time. Have a pest-free day, Dawn!

Review from Google · view on Google
Goose1 review
★★★★★

Do not fall for rose pest solutions like I did. First couple of visits were fine. More bugs showed up in the house so I had them come out again. Got charged extra for that. But my biggest issue is that they routinely miss appointments ENTIRELY. Then, if you’re lucky, show up weeks later with no notice. If you try to call them you get an AI agent who will claim your zip code is out of their service area and cannot help you. It’s all a joke and they’re laughing at you while charging your account every month.

Response from the owner · 3 weeks ago

We’re sorry to hear that you’ve had a frustrating experience. Unfortunately, we’re unable to identify your account from the information provided in this review, so we’re unable to investigate the specific service and appointment concerns you described. Our phones are answered by live representatives during regular business hours, Monday through Friday from 8:00 AM–6:00 PM and Saturdays from 8:00 AM–2:00 PM. If you’re still experiencing service issues, please call us at 847-441-8300 and ask to speak with our Service Manager (ext. 2225). We would appreciate the opportunity to review your account, address your concerns, and work toward resolving any outstanding issues. We take concerns regarding missed appointments, communication, and service quality seriously and would like the opportunity to make this right.

Review from Google · view on Google
Steve Betzner9 reviews
★★★★★

My tech is as very thorough and explained every step. She assured me that the spray she used was safe to humans and pets.

  • Price assessment: Reasonable price
  • Price: $200+
  • Services: Home inspection, Bed bug extermination
  • Pest type: Other
Response from the owner · 4 weeks ago

Thank you for your positive review, Steve! We are thrilled to see that our team provided five-star pest control services for you. It is our pleasure to serve you, and we look forward to continuing to keep you pest-free. Have an amazing day!

Review from Google · view on Google
KyleLocal Guide · 34 reviews
★★★★★

All of the technicians are quite friendly, but I'm not really happy paying $85/month for quarterly service that involves doing... basically nothing. They usually check the outdoor traps and refill the bait stations - about 5-10 minutes of work per quarter. "We can't spray today. We can't treat for ants there. We can't seal those holes, we can't do anything in the attic. We can't treat that" etc. It's really just a couple bait stations outside and some glue traps inside that they don't even check or change unless you explicitly call and schedule it. When you do call up their front desk for follow-up service you now have the headache of dealing their rude staff who seem to know nothing about pest control and also struggle to schedule anything. I can't even get them to spray insect barrier so I do it myself twice per year for the last two years. I also just change the glue traps myself and had to add more bait stations. Overall, just a total waste of time and money.

  • Price assessment: Overpriced
  • Price: $80–100
Response from the owner · 4 weeks ago

Thank you for taking the time to share your feedback. We are sorry to hear that you’re dissatisfied with the service you’ve received. We would appreciate the opportunity to speak with you directly so we can better understand your concerns, review your account and determine how we can address the issues you’ve experienced. Please provide us with your contact information so our Service Manager can reach out to you directly. If you prefer, you can also contact our office at 847-441-8300, ext. 2225, and ask to speak with the Service Manager. Our goal is to address any areas where we may not have met your expectations. We would like the opportunity to make this right.

Review from Google · view on Google
jennifer jeffries12 reviews
★★★★★

Dimitri was very good. He kept me advised of when he would arrive, quickly located the nest, and politely answered my questions. I would gladly work with him in the future.

  • Price assessment: Reasonable price
  • Services: Hornet & wasp extermination
  • Pest type: Other
Response from the owner · a month ago

Jennifer, thank you for your glowing review of our pest control services! Our top priority is always complete client satisfaction through our services, so we are thrilled to see that we achieved this with you! It is our pleasure to work with you, and we truly appreciate you as a client. Have a pest-free day!

Review from Google · view on Google
J PurdyLocal Guide · 14 reviews
★★★★★

I had such faith in Quentin. He was so thorough and answered all my questions to be sure I understood what he was doing . You are very lucky to have such a brilliant technician.

  • Price assessment: Reasonable price
  • Services: Home inspection
  • Pest type: Rodents
Response from the owner · a month ago

Hello J! Thank you for your five-star rating of our services. It means the world to us to see that you were pleased with our pest control services. We truly value you as a client, and it is our pleasure to work with you! If you ever need anything, please don’t hesitate to contact us at any time. Have a pest-free day!

Review from Google · view on Google
Caleb Leamon9 reviews
★★★★★

Just had our first treatment for a pretty intense rat problem with multiple burrows under our detached garage and front yard. I had already trapped several, but Rose baited the burrows directly and refilled the city trap in our alley. So far I'm pleased with the service quality, and our technician Steve was very knowledgeable and helpful. They will come back out in a week to see the progress of the treatments. Monthly price seems reasonable given the level of service.

  • Price assessment: Reasonable price
  • Price: $180–200
  • Services: Rodent extermination
  • Pest type: Rodents
Response from the owner · a month ago

Hello there Caleb! Thank you for your five-star review of our pest control services. We are so glad to see that you had a great experience with us. It is our pleasure to keep you pest-free! If you have any questions or concerns, please feel free to reach out to us at any time. Have a fantastic day!

Review from Google · view on Google
Shore1 review
★★★★★

Thorough and personable. Explains what he is looking for and is polite to all residents.

  • Services: General pest inspection, Bug & insect extermination
Response from the owner · a month ago

Hello Shore! Thank you for your five-star review. We are thrilled to see that you were pleased with our pest control services. We are dedicated to meeting our 5-star standard with each client, and we are so glad that we achieved this with you! If you ever need anything, please don’t hesitate to contact us. Have a wonderful day!

Review from Google · view on Google
Ann RandellLocal Guide · 39 reviews
★★★★★

Kinda was the technician, she was very knowledgeable and professional.

Response from the owner · a month ago

Hello Ann! Thank you for your five-star review. We are thrilled to see that you were pleased with our pest control services. We are dedicated to meeting our 5-star standard with each client, and we are so glad that we achieved this with you! If you ever need anything, please don’t hesitate to contact us. Have a wonderful day!

Review from Google · view on Google

Rose Pest Solutions on Google Maps →

Business details

  • Address: 270 Larkin Dr Ste A, Wheeling, IL 60090
  • Phone: (847) 441-8300
  • Website: rose.us
  • Service area: Des Plaines, IL