Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%82+11.6Replies to reviews 7%100+7.1Craft & service penalty77−2.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORERose Pest Solutions Metro Detroit West
Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #104Position by Experts Score among all companies we track in this category. of 141 pest control services · 4.9★ from 612 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rose Pest Solutions Metro Detroit West is better than 94% of pest control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rose Pest Solutions Metro Detroit West is better than 90% of pest control services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rose Pest Solutions Metro Detroit West is better than 77% of pest control services.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rose Pest Solutions Metro Detroit West is better than 82% of pest control services.A
82
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rose Pest Solutions Metro Detroit West is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rose Pest Solutions Metro Detroit West is better than 100% of pest control services.A
100
Reviews for your job
Customers hired Rose Pest Solutions Metro Detroit West for 8 kinds of job.
Rose Pest Solutions Metro Detroit West for ant extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$91–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#92 / 114
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 17 Google reviews tagged “Ant extermination”
linda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
Great service over the years with this guy appreciate him
Great priceHornet & wasp exterminationRodent exterminationAnt extermination
Bruce8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Brandy was kind and not judgemental about our obvious cleanliness problems. Thank you for focusing on helping us, I definitely need help.
Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
StephanieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Mike did a great job and explained the different pesticides used. He is very good at everything he does and wonderful with the customer! He is a pleasure to work with, but I hope he doesn’t have to come back!!😂. Thank you for you great work!
Paid $200+Reasonable priceAnt extermination
AndrewLocal Guide · 114 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Wayne is a true pro, and is always prompt and polite. Thanks for the peace of mind!
Paid $200+Reasonable priceAnt extermination
Mark11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★
Leonard is always there to save us from catastrophe! Polite courteous and professional everytime we see him. Thank you Leonard for your service sir!
Great priceRodent exterminationGeneral pest inspectionBug & insect extermination
Patricia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Awesome as usual!
Paid $100–120Reasonable priceAnt extermination
Matthew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Met with Damon today in Wyandotte Michigan. Great service and personality. Would recommend Rose based on Damon’s work!
Reasonable priceAnt extermination
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Excellent service.
Spider exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
Diane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Clear and concise information.
Not sureHome inspectionBug & insect exterminationAnt extermination
Tim12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Ants gone and didn’t come back
Ant extermination+ Professionalism
Roy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Great tech, reliable, knowledgeable, personable, everything you want and need
Ant exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
CatherineLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
I am extremely pleased with Rose! The serviceman was very knowledgeable, informative and thorough. He worked efficiently and had arrived at the outset of the timeframe, not the end of it. He came back when I had a concern and even attended to a separate matter without hesitation. Very grateful!
Ant exterminationBee exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Shantella week ago★★★★★
Rating only, no written review.
Paid $120–140Reasonable priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
Gary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★
Rating only, no written review.
Ant exterminationSpider extermination+ Punctuality+ Quality
dale1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant extermination+ Responsiveness+ Punctuality+ Quality
Milagros2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Ant exterminationBee extermination
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Rating only, no written review.
Ant extermination+ Responsiveness+ Punctuality+ Quality
Price
$160+25% vs typical pest control services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 14%Reasonable 70%Overpriced 2%Not sure 14%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 50 | $71–$186 |
| General pest inspection | 33 | $63–$136 |
| Rodent extermination | 29 | $103–$371 |
| Bug & insect extermination | 20 | $66–$146 |
| Ant extermination | 17 | $91–$282 |
| Hornet & wasp extermination | 12 | $106–$282 |
| Spider extermination | 10 | $73–$168 |
| Bee extermination | 6 | $196–$426 |
