Experts Reviews · Company report
Rose Pest Solutions Metro Detroit West logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%82+11.6Replies to reviews 7%100+7.1Craft & service penalty77−2.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Rose Pest Solutions Metro Detroit West

Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #104Position by Experts Score among all companies we track in this category. of 141 pest control services · 4.9★ from 612 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rose Pest Solutions Metro Detroit West is better than 94% of pest control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rose Pest Solutions Metro Detroit West is better than 90% of pest control services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rose Pest Solutions Metro Detroit West is better than 77% of pest control services.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rose Pest Solutions Metro Detroit West is better than 82% of pest control services.A
82
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rose Pest Solutions Metro Detroit West is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rose Pest Solutions Metro Detroit West is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Rose Pest Solutions Metro Detroit West for 8 kinds of job.

Rose Pest Solutions Metro Detroit West for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$146
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#62 / 104
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 20 Google reviews tagged “Bug & insect extermination”

Patricia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great service! Mike does a great job. I highly recommend Rose pest solutions.

Paid $140–160Great priceBug & insect extermination
dana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Wayne is the best. He explains what he finds and what he has done. He is always professional and prompt.

Paid $100–120Reasonable priceBug & insect extermination
jon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Knowledgeable and friendly. Very helpful with questions.

Paid $200+Not sureBug & insect extermination
Bill8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Have used Rose Pest Solutions for years and have had nothing but good results and service since

Paid $100–120Reasonable priceBug & insect extermination
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Wayne is very knowledgeable and friendly. He pinpointed the root cause of the pests and treated the house to prevent more.

Bug & insect extermination
Carrie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Michael is a great technician. So nice and friendly and always takes time to educate on the pest control process too.

Bug & insect extermination
Debra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Always polite and very helpful re solving a variety of pest problems. Have used them for many years.

Paid $120–140Reasonable priceBug & insect extermination
Vanessa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Wayne is great! Always very professional and very thorough!

Great priceBug & insect extermination
Mark11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Leonard is always there to save us from catastrophe! Polite courteous and professional everytime we see him. Thank you Leonard for your service sir!

Great priceRodent exterminationGeneral pest inspectionBug & insect extermination
PaulLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great job! Michael is really nice and respectful. He takes the time to listen to concerns and works to address the problems. Really great job!!

Reasonable priceBug & insect extermination
GregLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

As always, Mike did an outstanding job. He is professional, courteous, and thorough. He is the BEST!

Reasonable priceGeneral pest inspectionBug & insect extermination
KristinLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandy is fantastic! It has been a pleasure to work with the whole company. Glad we were referred to them.

Reasonable priceBug & insect extermination
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike is always super professional and cordial. Seems to really enjoy what he does. We love that he’s been taking care of our home for many years. It’s always a pleasure to see Mike when he comes by. 👍🏻

Paid $100–120Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
Ian-Anne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We love Wayne! He protected my parents’ house, now ours. He’s so friendly, polite and efficient.

Reasonable priceBug & insect extermination
Regina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I would definitely recommend this company sa. Others very courteous and thorough job, thank you.

Great priceHome inspectionGeneral pest inspectionBug & insect extermination
StevenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have had Wayne service my house in Grosse a Pointe since 2017. He has ALWAYS been on time, professional and just a great guy to work with on our 100 year old house issues. My wife is not working right now, which caused us to look at all of our expenses. Unfortunately, Rose happened to send me their bill first. In…

OverpricedHome inspectionRodent exterminationSpider extermination
Diane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Clear and concise information.

Not sureHome inspectionBug & insect exterminationAnt extermination
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our technician, Wayne’ is always on time and is professional and courteous and is thorough in his application. If needed his follow up is prompt as well.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Beverly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Spider exterminationBug & insect extermination
Ken8 months ago★★★★★

Rating only, no written review.

Paid $120–140Reasonable priceRodent exterminationSpider exterminationBug & insect extermination

Price

$160+25% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 70%Overpriced 2%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection50$71–$186
General pest inspection33$63–$136
Rodent extermination29$103–$371
Bug & insect extermination20$66–$146
Ant extermination17$91–$282
Hornet & wasp extermination12$106–$282
Spider extermination10$73–$168
Bee extermination6$196–$426

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