Experts Reviews · Company report
Rose Pest Solutions Metro Detroit West logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%82+11.6Replies to reviews 7%100+7.1Craft & service penalty77−2.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Rose Pest Solutions Metro Detroit West

Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #104Position by Experts Score among all companies we track in this category. of 141 pest control services · 4.9★ from 612 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rose Pest Solutions Metro Detroit West is better than 94% of pest control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rose Pest Solutions Metro Detroit West is better than 90% of pest control services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rose Pest Solutions Metro Detroit West is better than 77% of pest control services.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rose Pest Solutions Metro Detroit West is better than 82% of pest control services.A
82
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rose Pest Solutions Metro Detroit West is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rose Pest Solutions Metro Detroit West is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Rose Pest Solutions Metro Detroit West for 8 kinds of job.

Rose Pest Solutions Metro Detroit West for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$160–180
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#67 / 111
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 33 Google reviews tagged “General pest inspection”

DLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Brandy has been wonderful to have as our service rep. Always pleasant and willing to listen to my concerns! She was very helpful! Thanks so much!

Reasonable priceGeneral pest inspection
Bruce8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brandy was kind and not judgemental about our obvious cleanliness problems. Thank you for focusing on helping us, I definitely need help.

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brandy is thorough and thoughtful.

Paid $200+Reasonable priceGeneral pest inspection
MariaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brandy is fabulous. She's got that perfect combination of easy going and highly professional. She's extremely knowledgeable, and is great at making suggestions as to what services are needed. She's always super friendly, and it's a pleasure to work with her.

General pest inspection
Alex11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Michael is amazing and extremely generous, polite, and professional to work with. He's been servicing my home for at least 6 months now and I hope he continues to do so for a long time. Rose Pest Solutions is the best I've found in the area. Give them a call you won't regret it!

Reasonable priceHome inspectionGeneral pest inspection
maureen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We have relied on Rose Pest Solutions for many years and have always been more than happy! Wayne, our tech, is always prompt, friendly, trustworthy, courteous and thorough, going the extra mile.

Paid $100–120Reasonable priceGeneral pest inspection
Mark11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Leonard is always there to save us from catastrophe! Polite courteous and professional everytime we see him. Thank you Leonard for your service sir!

Great priceRodent exterminationGeneral pest inspectionBug & insect extermination
Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Wayne of Ride Pest Solutions has been servicing our family for years dating back to my parents home and continuing with my own. He’s always extremely courteous, knowledgeable, professional and friendly.

Paid $160–180Reasonable priceGeneral pest inspection
Ali9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Mike and the entire Rose Pest Solutions team is amazing!

Bee exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Darla is a true asset to Rose Pest Solutions! Keep up the great work Darla!

Paid $160–180General pest inspection
ismail12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Grant’s first service here was a great service. Grant was self motivated, professional and delivered a complete service. We appreciate his commitment and attention to pest activity.

Paid $60–80Reasonable priceGeneral pest inspection
Cynthia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Friendly, informative, on time and thorough

Not sureHome inspectionSpider exterminationGeneral pest inspection
GregLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

As always, Mike did an outstanding job. He is professional, courteous, and thorough. He is the BEST!

Reasonable priceGeneral pest inspectionBug & insect extermination
Shelley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My tech, Wayne, is always on time, always caring, always concerned for my house, and offers intelligence answers. He's the best

Reasonable priceGeneral pest inspection
Martino1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service Tech Brandy is always respectful

Paid $100–120Great priceGeneral pest inspection
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike is always super professional and cordial. Seems to really enjoy what he does. We love that he’s been taking care of our home for many years. It’s always a pleasure to see Mike when he comes by. 👍🏻

Paid $100–120Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
Brittany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wayne was professional, friendly and thorough with his inspection.

General pest inspection
Carol4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandy has excellent customer service, knowledge of pest control and listened very closely to my concerns! She gave me workable suggestions that I might use to keep the insects at bay. I was very encouraged by her ability with pest control and her incredible people skills. Highly recommend her!

Paid $200+Reasonable priceHornet & wasp exterminationGeneral pest inspection
CindyLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very thorough and professional.

Paid $160–180Reasonable priceHome inspectionGeneral pest inspection
Patricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Damon was a pleasure to have get rid of pests like spiders, box elders and any others which may have been hiding. He also helped me with timing of other projects like power washing.

Reasonable priceGeneral pest inspection
Regina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I would definitely recommend this company sa. Others very courteous and thorough job, thank you.

Great priceHome inspectionGeneral pest inspectionBug & insect extermination
Emily9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great experience with Rose and recommend them to others.

General pest inspection+ Responsiveness+ Professionalism
Roy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great tech, reliable, knowledgeable, personable, everything you want and need

Ant exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
EdwardLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The inspector showed up on time and was very courteous and thorough

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
J.Local Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Top rate people

General pest inspection+ Responsiveness
Shantella week ago★★★★★

Rating only, no written review.

Paid $120–140Reasonable priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
rolo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
rosanne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Rating only, no written review.

Bed bug exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Monique9 months ago★★★★★

Rating only, no written review.

General pest inspection
Ian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

General pest inspection
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General pest inspection+ Responsiveness+ Punctuality+ Quality
Cathie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Dan6 years ago★★★★★

Rating only, no written review.

General pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality

Price

$160+25% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 70%Overpriced 2%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection50$71–$186
General pest inspection33$63–$136
Rodent extermination29$103–$371
Bug & insect extermination20$66–$146
Ant extermination17$91–$282
Hornet & wasp extermination12$106–$282
Spider extermination10$73–$168
Bee extermination6$196–$426

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