Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%82+11.6Replies to reviews 7%100+7.1Craft & service penalty77−2.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORERose Pest Solutions Metro Detroit West
Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #104Position by Experts Score among all companies we track in this category. of 141 pest control services · 4.9★ from 612 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rose Pest Solutions Metro Detroit West is better than 94% of pest control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rose Pest Solutions Metro Detroit West is better than 90% of pest control services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rose Pest Solutions Metro Detroit West is better than 77% of pest control services.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rose Pest Solutions Metro Detroit West is better than 82% of pest control services.A
82
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rose Pest Solutions Metro Detroit West is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rose Pest Solutions Metro Detroit West is better than 100% of pest control services.A
100
Reviews for your job
Customers hired Rose Pest Solutions Metro Detroit West for 8 kinds of job.
Rose Pest Solutions Metro Detroit West for hornet & wasp extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$106–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#82 / 109
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.88%
All 12 Google reviews tagged “Hornet & wasp extermination”
linda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
Great service over the years with this guy appreciate him
Great priceHornet & wasp exterminationRodent exterminationAnt extermination
randall1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
outstanding service
Paid $200+Great priceHornet & wasp extermination
K.13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Brandy was great. She clearly knew what she was doing and took care of those yellowjackets - on a ladder!
Paid $200+OverpricedHornet & wasp extermination
Paul5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Mike was awesome. Very personable and did our basement, house outside, garage and pool area...Gibraltar. Thanks Mike see you in the fall...
Paid $120–140Reasonable priceHome inspectionHornet & wasp extermination
Ali9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★
Mike and the entire Rose Pest Solutions team is amazing!
Bee exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Rob8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Mike was very professional and personable. I would recommend your company to anyone who has a pest issue.
Paid $200+Reasonable priceHornet & wasp extermination
Limin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Mike is a very nice person and provides great service.
Paid $200+Reasonable priceHornet & wasp extermination
Carol4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Brandy has excellent customer service, knowledge of pest control and listened very closely to my concerns! She gave me workable suggestions that I might use to keep the insects at bay. I was very encouraged by her ability with pest control and her incredible people skills. Highly recommend her!
Paid $200+Reasonable priceHornet & wasp exterminationGeneral pest inspection
Alexis8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Damon did a great job taking care of a nest for us! He was on time and very friendly!
Hornet & wasp extermination
JenLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Professional and very responsive. I would recommend to anyone!
Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Shantella week ago★★★★★
Rating only, no written review.
Paid $120–140Reasonable priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
Ingrid1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Hornet & wasp exterminationRodent extermination
Price
$160+25% vs typical pest control services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 14%Reasonable 70%Overpriced 2%Not sure 14%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 50 | $71–$186 |
| General pest inspection | 33 | $63–$136 |
| Rodent extermination | 29 | $103–$371 |
| Bug & insect extermination | 20 | $66–$146 |
| Ant extermination | 17 | $91–$282 |
| Hornet & wasp extermination | 12 | $106–$282 |
| Spider extermination | 10 | $73–$168 |
| Bee extermination | 6 | $196–$426 |
