Experts Reviews · Company report
Rose Pest Solutions Metro Detroit West logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%82+11.6Replies to reviews 7%100+7.1Craft & service penalty77−2.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Rose Pest Solutions Metro Detroit West

Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #104Position by Experts Score among all companies we track in this category. of 141 pest control services · 4.9★ from 612 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rose Pest Solutions Metro Detroit West is better than 94% of pest control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rose Pest Solutions Metro Detroit West is better than 90% of pest control services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rose Pest Solutions Metro Detroit West is better than 77% of pest control services.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rose Pest Solutions Metro Detroit West is better than 82% of pest control services.A
82
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rose Pest Solutions Metro Detroit West is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rose Pest Solutions Metro Detroit West is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Rose Pest Solutions Metro Detroit West for 8 kinds of job.

Rose Pest Solutions Metro Detroit West for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$103–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#102 / 120
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 29 Google reviews tagged “Rodent extermination” · showing 20

linda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Great service over the years with this guy appreciate him

Great priceHornet & wasp exterminationRodent exterminationAnt extermination
Bruce8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brandy was kind and not judgemental about our obvious cleanliness problems. Thank you for focusing on helping us, I definitely need help.

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
S.Local Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very knowledgeable and efficient.

Paid $200+Reasonable priceRodent exterminationGeneral wildlife removal
Kathryn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have been very lucky to have Wayne provide service to my house for a long time. He is the kindest gentleman in the world, and I assure you he is a man of his word. He takes care of business efficiently and even takes the time to explain how his methods work. I remember how years ago, when I was in a rental, and…

Rodent extermination
AlishaLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Called about some squirrels skittering in our attic.John was great! John came promptly and identified where the squirrels were coming from and set up traps.

Rodent extermination
AbbieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Mike is very thorough and a very nice person. Highly recommend Rose.

Paid $1–20Reasonable priceRodent extermination
Dave4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Knows what he doing very good with our tenants

Great priceRodent extermination
Bill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Always professional and friendly service.

Reasonable priceRodent extermination
Mark11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Leonard is always there to save us from catastrophe! Polite courteous and professional everytime we see him. Thank you Leonard for your service sir!

Great priceRodent exterminationGeneral pest inspectionBug & insect extermination
Cyndi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Brandy is thorough and very professional. She is very knowledgeable about how to solve our mouse problem!

Rodent extermination
MeganLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had such a great experience with Brandy at Rose Pest Solutions! She took the time to really listen to our concerns and made us feel heard from the start. Instead of giving generic advice, she provided clear, actionable solutions we could immediately put into place! Her professionalism, kindness, and attention to…

Home inspectionRodent extermination
JRybickiLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

helpful and knowledgeable- quickly resolved my issue.

Reasonable priceRodent extermination
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike is always super professional and cordial. Seems to really enjoy what he does. We love that he’s been taking care of our home for many years. It’s always a pleasure to see Mike when he comes by. 👍🏻

Paid $100–120Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
Mo10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Damon is very professional

Rodent exterminationSpider extermination
Ms.8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mr Brandon was my Superman, who removed the Batman from my sewing room, so that this CatLady could have some peace. Yes, Mr Brandon removed a Bat from my crafting room. He was professional, personable, knowledgeable and timely. Thank you Mr Brandon, and Thank you Rose Pest Solutions!

Paid $200+Great priceRodent extermination
SharonLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My technician Damon was very professional. He always wore shoe covers and went about his work meticulously. He asked questions and listened to my responses and concerns. He gave me feedback on how well the treatment was going and what he had done during his visit to better my situation. I really appreciate his professionalism and dedication to excellence.

Reasonable priceRodent extermination
StevenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have had Wayne service my house in Grosse a Pointe since 2017. He has ALWAYS been on time, professional and just a great guy to work with on our 100 year old house issues. My wife is not working right now, which caused us to look at all of our expenses. Unfortunately, Rose happened to send me their bill first. In…

OverpricedHome inspectionRodent exterminationSpider extermination
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Inspected our home and found out where a small red squirrel was getting up into our attic. Installed a 1 way gate for the critter to exit after sealing up 2 other entry points. After 2 days the squirrel was gone. Very knowledgeable and professional Rose Pest Solutions representative. I would definitely recommend…

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Steve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Justin was very professional and knowledgeable. He took care of our problem in short order. I would highly recommend him.

Rodent extermination+ Responsiveness+ Punctuality+ Quality
samanthaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

They put up mouse traps And charged $257 Didn’t catch a thing Waste of money (mouse never caught )

Rodent extermination− Quality

Show more rodent extermination reviews (9 more) →

Price

$160+25% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 70%Overpriced 2%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection50$71–$186
General pest inspection33$63–$136
Rodent extermination29$103–$371
Bug & insect extermination20$66–$146
Ant extermination17$91–$282
Hornet & wasp extermination12$106–$282
Spider extermination10$73–$168
Bee extermination6$196–$426

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