Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%82+11.6Replies to reviews 7%100+7.1Craft & service penalty77−2.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORERose Pest Solutions Metro Detroit West
Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #104Position by Experts Score among all companies we track in this category. of 141 pest control services · 4.9★ from 612 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rose Pest Solutions Metro Detroit West is better than 94% of pest control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rose Pest Solutions Metro Detroit West is better than 90% of pest control services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rose Pest Solutions Metro Detroit West is better than 77% of pest control services.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rose Pest Solutions Metro Detroit West is better than 82% of pest control services.A
82
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rose Pest Solutions Metro Detroit West is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rose Pest Solutions Metro Detroit West is better than 100% of pest control services.A
100
Reviews for your job
Customers hired Rose Pest Solutions Metro Detroit West for 8 kinds of job.
Rose Pest Solutions Metro Detroit West for spider extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$168
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#110 / 111
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.75%
All 10 Google reviews tagged “Spider extermination”
Sandra12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Michael sprayed the exterior for spiders . I feed a feral cat and a couple other critters , he moved all of there food and water dishes to not get anything in them. I really appreciate that extra effort .
Paid $180–200Reasonable priceSpider extermination
Vikas9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Wayne has always been a pleasant and respectful man. He has become a friend as we have been his client for years now! He is the reason we like Rose Pest! And the office staff is awesome too!
Reasonable priceSpider extermination
Cynthia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★
Friendly, informative, on time and thorough
Not sureHome inspectionSpider exterminationGeneral pest inspection
Mo10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Damon is very professional
Rodent exterminationSpider extermination
StevenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I have had Wayne service my house in Grosse a Pointe since 2017. He has ALWAYS been on time, professional and just a great guy to work with on our 100 year old house issues. My wife is not working right now, which caused us to look at all of our expenses. Unfortunately, Rose happened to send me their bill first. In…
OverpricedHome inspectionRodent exterminationSpider extermination
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Excellent service.
Spider exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
Beverly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Rating only, no written review.
Spider exterminationBug & insect extermination
Ken8 months ago★★★★★
Rating only, no written review.
Paid $120–140Reasonable priceRodent exterminationSpider exterminationBug & insect extermination
Gary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★
Rating only, no written review.
Ant exterminationSpider extermination+ Punctuality+ Quality
Dan6 years ago★★★★★
Rating only, no written review.
General pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Price
$160+25% vs typical pest control services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 14%Reasonable 70%Overpriced 2%Not sure 14%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 50 | $71–$186 |
| General pest inspection | 33 | $63–$136 |
| Rodent extermination | 29 | $103–$371 |
| Bug & insect extermination | 20 | $66–$146 |
| Ant extermination | 17 | $91–$282 |
| Hornet & wasp extermination | 12 | $106–$282 |
| Spider extermination | 10 | $73–$168 |
| Bee extermination | 6 | $196–$426 |
