Analyzing 8,726,4628.7M ReviewsFor 24,94624.9K Experts

Rose Spa Massage E-3783 logo

Rose Spa Massage E-3783

Massage spa · Madison, AL · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#62 of 101 wellness servicesPosition by Experts Score among all companies we track in this category. · better than 39%
4.9 ★★★★★ 196 Google reviews · 11 photos
93%five-star reviews
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
2.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Oct 2026latest review
📞 Call (256) 631-7695Request a call backWebsite ↗

Rose Spa Massage E-3783 at a glance

Google reviewers rate the spa 4.9 out of 5 based on 196 reviews, with the owner responding to 99% of them. Customers frequently praise the clean environment, fair pricing, and effective deep tissue and Swedish massages. Recurring themes include easy online booking and staff who address specific problem areas. However, some lower-rated reviews cite issues with pre-payment policies, booking errors, and instances where the massage did not adequately target the requested body parts.

  • Google rating: 4.9 out of 5 from 196 reviews (93% five-star).
  • Reviews on this page: 196 Google reviews (151 with written comments, 2 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Wellness Service serving Madison, Alabama.

Data from Google, last updated October 25, 2026.

Score profile vs other wellness services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction87Reliability83Craft & service–Value100Momentum100Replies to reviews100Satisfaction: 87 (median 94)Reliability: 83 (median 94)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 50)
Rose Spa Massage E-3783Wellness Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rose Spa Massage E-3783: 87/100 on this factor. Category median: 94.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rose Spa Massage E-3783: 83/100 on this factor. Category median: 94.A
83
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rose Spa Massage E-3783: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rose Spa Massage E-3783: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rose Spa Massage E-3783: 100/100 on this factor. Category median: 50.A
100

Bar = this company · dark tick = category median.

Star ratings

196 Google reviews we collected

  • 5 stars18393%
  • 4 stars63%
  • 3 stars21%
  • 2 stars32%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 151 written reviews

  • Praise11195%
  • Complaints65%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price4658%
  • Reasonable3139%
  • Overpriced34%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results4337%
  • Staff & attitude3227%
  • Would recommend2521%
  • Price & value98%
  • Speed & response33%
  • Communication33%
  • Honesty & trust22%

What customers talk about

We read 151 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Daniel did a great job with the deep tissue massage.”
    “The actual massage wasn’t the best I’ve ever had, but wasn’t the worst either.”
  • “Daniel was amazing he did real good and was professional”
  • “I would definitely come back and highly recommend Sophia if you’re looking for a true deep tissue massage.”
  • “Price was very fair and we gladly added a tip on the way out.”
  • “I was able to schedule same day and it was very easy to do online.”
  • “The gentleman listened when I needed a softer touch in some areas, and his determination to get the deeply embedded knots released was amazing.”
  • “The salon itself isn’t super luxurious, but honestly, that didn’t matter to me.”

People customers mention

  • Daniel 8 reviews
  • Sophia 7 reviews
  • Max 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Rose Spa Massage E-3783 for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

forrest4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Wonderful experience. Ms. Sophia was lovely and our hour flew by. My wife and I will definitely be back! Perfect way to celebrate her birthday.

Caitlyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Fantastic massage for my birthday, we will definitely be back! We had a lovely couples massage!

Great price
Christine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Sophia did a great job for deep tissue massage . I did a couples massage with my husband . We will be back for another massage but longer next time .

Jeremy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great massage from Sofia and Daniel for about couples massage! Glad we came, it was clean and comfortable.

Korban9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

The best massage in town by far! Been here 4x’a already & each time has been superb!

Natasha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Max is awesome! Best year spa EVER!! Will definitely return for future services! Thanks Max!!!

Jobs customers hired them for

JobReviewsCategory typical
Skin treatments3—

Compare with

Photos

Customer reviews

4.9 ★★★★★ 196 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
FlameRender5 reviewsTotal number of Google reviews FlameRender has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful!

Response from the owner · 10 hours ago

Thank you FlameRender! We are so glad you enjoyed your visit to our massage spa. Thank you for your kind review, we hope you come back to see us again soon!

forrest brewer4 reviewsTotal number of Google reviews forrest has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful experience. Ms. Sophia was lovely and our hour flew by. My wife and I will definitely be back! Perfect way to celebrate her birthday.

Response from the owner · a day ago

Thank you forrest brewer! We are so glad you enjoyed your visit to our massage spa. Thank you for your kind review, we hope you come back to see us again soon!

Caitlyn McNatt1 reviewTotal number of Google reviews Caitlyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fantastic massage for my birthday, we will definitely be back! We had a lovely couples massage!

  • Price assessment: Great price
Response from the owner · a day ago

Thank you Caitlyn McNatt! We are so glad you enjoyed your visit to our massage spa. Thank you for your kind review, we hope you come back to see us again soon!

Christine Tate3 reviewsTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sophia did a great job for deep tissue massage . I did a couples massage with my husband . We will be back for another massage but longer next time .

Response from the owner · a day ago

Thank you Christine Tate! We are so glad you enjoyed your visit to our massage spa. Thank you for your kind review, we hope you come back to see us again soon!

Dr. Melissa Lacey6 reviewsTotal number of Google reviews Dr. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Daniel was excellent

Response from the owner · 2 days ago

Thank you Dr. Melissa Lacey! We are so glad you enjoyed your visit to our massage spa. Thank you for your kind review, we hope you come back to see us again soon!

Brittany Cantrell5 reviewsTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Daniel was amazing he did real good and was professional

Response from the owner · 4 days ago

Thank you Brittany Cantrell! We are so glad you enjoyed your visit to our massage spa. Thank you for your kind review, we hope you come back to see us again soon!

Jeremy Smith6 reviewsTotal number of Google reviews Jeremy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great massage from Sofia and Daniel for about couples massage! Glad we came, it was clean and comfortable.

Response from the owner · a week ago

Thank you Jeremy Smith! We are so glad you enjoyed your visit to our massage spa. Thank you for your kind review, we hope you come back to see us again soon!

Korban Christensen9 reviewsTotal number of Google reviews Korban has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best massage in town by far! Been here 4x’a already & each time has been superb!

Response from the owner · a year ago

Thank you Korban Christensen! We are so glad you enjoyed your visit to our massage spa. Thank you for your kind review, we hope you come back to see us again soon!

Natasha Broadfoot5 reviewsTotal number of Google reviews Natasha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Max is awesome! Best year spa EVER!! Will definitely return for future services! Thanks Max!!!

Response from the owner · a week ago

Thank you Natasha Broadfoot! We are so glad you enjoyed your visit to our massage spa. Thank you for your kind review, we hope you come back to see us again soon!

Sue Ellen Broadrick1 reviewTotal number of Google reviews Sue has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Max was wonderful!! He was careful with my shoulder and worked on it well. I left feeling so much better! I’ll be back again!

  • Price assessment: Great price
  • Services: Service not listed
  • Payment method: Cash
Response from the owner · a week ago

Thank you Sue Ellen Broadrick! We are so glad you enjoyed your visit to our massage spa. Thank you for your kind review, we hope you come back to see us again soon!

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