How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty94−0.6Momentum penalty0−10Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORERoss Cleaning & Restoration Inc
Fort Wayne, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #87Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 4.9★ from 489 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Ross Cleaning & Restoration Inc for 8 kinds of job.
Ross Cleaning & Restoration Inc for flooring
Clear ✕All 22 Google reviews tagged “Flooring” · showing 20
We are very happy with Ross restoration with the work they have done for us..Especially appreciated Adam Ross’s sincerity and professionalism.He kept us informed and communicate well determining our needs for upgrades and working with us and we are happy with the end results.He was helpful throughout the…
Management was very involved with my claim and timely handled the complications of restoration. Water damage mitigation was excellent. Quality of work was excellent. I would highly recommend Ross Restoration to friends and family.
Adam and his team have done great work (flood mitigation and restoration in my mom's house). Everyone who has seen any step of the process has been impressed. Adam goes above and beyond when it comes to communication, from explaining his process to answering general questions. We couldn't be happier with the service…
Just three months after closing on our new home, we had a pipe that broke causing a lot of water damage to our basement. We called Ross and they came out to assess the damage that day. Adam was very thorough with his inspection and explanation to us on what needed to be done. Immediately, we had a good feeling about…
We recently had water damage to our basement. We contacted Ross Restoration for help. Adam Ross, the owner, came out first thing and assessed the situation. That afternoon his team arrived and started working on the drying out process. This entire time they have been nothing but professional, fast, and helpful. Any…
Adam and his team were great. They were easy to communicate with, friendly, and professional. They did a great job with my carpets at an affordable cost. I would highly recommend to anyone.
We are very happy with the recent carpet cleaning by Ross. The team was thorough and did a great job. Our carpet looks great—all ready for the holidays. We have used Ross for 10 years and have always been very satisfied
Great local company! We've used them on numerous occasions. My carpet was extremely dirty in our master bath from all the hair products. Ross Cleaning made it look very good. I had several spots in the living room that resurfaced as the carpet dried. I emailed the office. Recieved a call back and they came back out…
Adam and Molly are a great team and go all out for the customers and employees. Super friendly, high integrity. We hired them to clean our carpets. Their employee showed on time on a Saturday did a fabulous job and the price is very, very reasonable. Great company! and the floors look great! Thanks!
They got us an appointment ASAP. They were on time, gave us a great price, and did a great job! We'll definitely be using them in the future!
Best cleaning service I have ever had! So professional++ly great!!! You people are still the BEST.
We had our carpet cleaned and Ross Cleaning & Restoration did a fantastic job. The workers were prompt and professional. We will use them again.
I've used their service for 4 years. Trustworthy and wonderful people
I’ve used Ross Restoration to clean our carpets and I was so impressed by their professionalism. They were on time, respectful of both me and my house, and took their work very seriously. I have since met the owners, Adam and Molly Ross, and they treat everyone like family. They are very knowledgeable in their…
We've used Ross several times and we had more of a pet odor issue this time that the carpet cleaning did not eliminate and Ross is working with us to address this. I appreciate that they are willing to assist us with this.
They were very accommodating, the carpets looked great when they were finished!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water damage-related cleanup & repair | 78 | — |
| Water damage-related mold removal | 24 | — |
| Flooring | 22 | — |
| Water removal | 18 | — |
| Mold inspection | 16 | — |
| Mold remediation | 11 | — |
| Flood restoration | 9 | — |
| Flood cleanup | 8 | — |