How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty94−0.6Momentum penalty0−10Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORERoss Cleaning & Restoration Inc
Fort Wayne, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #87Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 4.9★ from 489 Google reviews
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Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Ross Cleaning & Restoration Inc for 8 kinds of job.
Ross Cleaning & Restoration Inc for water damage-related cleanup & repair
Clear ✕All 78 Google reviews tagged “Water damage-related cleanup & repair” · showing 20
Ross Restorations’ customer service is outstanding. They did an excellent job drying out my walkout basement (AKA: my 94yo Dads apt.) after a water leak. They took extra care to keep Dad in his space for as long as possible. Everyone on the crew was reliable, friendly and worked hard.
When our basement flooded, we called Ross Restoration and they were at our house within an hour. They stayed for several hours getting all the water out. One of their guys even stayed at our house until 11 pm while we had a plumber fixing our issue to ensure the water stayed out. They communicated very well and were…
Very happy with the customer service Jason and AJ provided. They were both very professional and did a fantastic job to make sure the mitigation process was done right. Highly recommend!
Ross Restoration saved my vacation! We were in Florida and found out that our basement had filled with water. We called Ross Restoration and within an hour had the owner Adam Ross on site getting things ready to dry out and clean out our basement! Followed closely by his team who started the process! Their quick…
I cannot say enough good things about this company. In an incredibly difficult situation where my landlord was refusing to do the right thing — cutting corners during a mold remediation and demolition process, and trying to keep my family in unsafe conditions — this team stepped in with professionalism, integrity,…
Adam Ross was a great. He came out and remediated our basement when we purchased our home 11 years ago. We have had no issues and would use his services again with no hesitation.
Absolutely a wonderful company to work with. Adam the owner of company arrived just a few hours of a call being placed. From the time of call, to an estimate being given; everything happened easily and efficiently. The professional support staff made appointments, confirmed appointments, updated us on arrival time,…
Can't say enough about how quickly the water damage was resolved by Ross Restoration. Adam arrived early the morning after and explained their process thoroughly, gave great references for repairs and plumbing. Two weeks later, the laundry room is looking great again!! Already told several friends to contact Ross Restoration if ever needed!!!
We called Adam Ross after we took water damage to our kitchen and downstairs bath/laundry. He was same-day responsive, arriving within nearly an hour from our initial call, and had our home torn up and drying out with humidifiers and fans the next day. They were out daily to check our saturation status and to make…
Ross Restoration came out to my home when we had mold issues in my daughters bedroom. They were so helpful, super honest, and instructed us to the EPA website along with exact instructions on how to handle the issue since it was such a small area. They could have easily misled us and charged us thousands of dollars…
Very nice people and do a wonderful job. Had my basement all dried out and cleaned up in an efficient and timely manner. Highly recommend for water mitigation services!
Adam and his team were incredible! Made an unfortunate event go as smooth as possible.
Absolutely the most incredible business to work with. Never going through this before Adam sat down with me and explained what will be done. Very professional and genuine. I would give this company 12 stars if there was such a thing.
Ross Restoration was the best company I could have imagined to come help on what I felt was one of the worst days of my life. My home flooded and I woke up to about an inch of water throughout my home. I was given Adam's number to call, and within the hour he had his team at my home and starting the dry out process.…
We are very happy with Ross restoration with the work they have done for us..Especially appreciated Adam Ross’s sincerity and professionalism.He kept us informed and communicate well determining our needs for upgrades and working with us and we are happy with the end results.He was helpful throughout the…
Very professional and knowledgeable. Top notch business to work with in every aspect. Smoothest transaction for insurance that you could ask for thanks to Adam and his crew. Would never even consider another option. Thanks for saving my basement!
Ross restoration definitely knows how to put their customers first! They are the best in the business. Our basement has flooded multiple times and Ross restoration is the only company we will use. The owner is hands on and is extremely knowledgeable and more importantly he cares about you and your home and only…
Management was very involved with my claim and timely handled the complications of restoration. Water damage mitigation was excellent. Quality of work was excellent. I would highly recommend Ross Restoration to friends and family.
Would not consider using anyone else.
Adam and his team have done great work (flood mitigation and restoration in my mom's house). Everyone who has seen any step of the process has been impressed. Adam goes above and beyond when it comes to communication, from explaining his process to answering general questions. We couldn't be happier with the service…
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water damage-related cleanup & repair | 78 | — |
| Water damage-related mold removal | 24 | — |
| Flooring | 22 | — |
| Water removal | 18 | — |
| Mold inspection | 16 | — |
| Mold remediation | 11 | — |
| Flood restoration | 9 | — |
| Flood cleanup | 8 | — |