Experts Reviews · Company report
Roth Home logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%94+13.3Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Roth Home

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 154 plumbers · 5.0★ from 421 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Roth Home is better than 96% of plumbers.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Roth Home is better than 93% of plumbers.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Roth Home is better than —% of plumbers.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Roth Home is better than 94% of plumbers.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Roth Home is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Roth Home is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Roth Home for 8 kinds of job.

Roth Home for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$27–$480
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 27
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “A/C system maintenance”

Pat3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Bryce is excellent. Please have him handle the quarerly service.

A/C system maintenance
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Scott did a great job, doing our furnace mantience!As well as other projects we had done.

HVAC system maintenanceA/C system maintenance
MichelleLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Diego from Roth Homes AC and Heater service was great! He found and replaced parts of my heater, a bulb, the filter, and a part on the blower wheel. He serviced the heater and cleaned out my AC system. Diego waa very professional skilled and personable and communicates everything very well. Roth Homes is always so…

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenanceHeating system repair
Pat11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Joe arrived early and quickly did the job well. He has a good ability to carry on an interesting conversation. He is the kind of employee every business wants to have.

Paid $1–200Great priceHVAC system maintenanceA/C system maintenance
Rebecca4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Professional, explained process and findings. Reasonable price for service and realistic recommendations for future service needs.

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenance
Suzanne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Brenden Fields did a great job fixing our heat pump. He came within a couple hours of our call and fixed the problem.

Paid $1–200Reasonable priceA/C system maintenance
Stanna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Trevor was the best! He was fast and was a wealth of information.

Reasonable priceHVAC system maintenanceA/C system maintenance
Jen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service by tech Connor! Friendly, courteous, and he offered a lot of tips and helpful information on mini split maintenance.

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenance
NateLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Super helpful

Paid $1–200Reasonable priceHVAC system maintenanceA/C system maintenance
ed6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Marcos Medina was my tech & completed the biannual routine check on my heating & cooling system. Marcos was very efficient, knowledgeable & professional….very personable & offered several suggestions/ recommendations to get the most out of both systems

A/C system maintenanceHeating system maintenance
martyrsofsoundLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nikki was great! Very thorough. Explained everything clearly. So glad we found Roth.

Great priceHVAC system maintenanceA/C system maintenance
Heidi12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Joshua Wart did an excellent job today. He took the time to listen to my questions and explain more about the furnace and how it works. I really appreciate his help today.

HVAC system maintenanceA/C system maintenance
Mocca5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing service. Joe, our technician, was friendly and very professional. He was very thorough as well. He took care of both of our indoor and outdoor units and gave us the summary of his diagnosis. Highly recommended.

Reasonable priceHVAC system maintenanceA/C system maintenance
BonnieLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We are very pleased with Nathan. We requested him again and he is very knowledgable, efficient and friendly!

Paid $1–200Great priceHVAC system maintenanceA/C system maintenance
Adam8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had service done on my furnace and a/c. Ryan our technician was great. Roth as a company is a great company. Every experience I’ve had with them from purchasing a/c, furnace and water heater and servicing them has been great. If you’re needing any of the above listed things go with Roth!

A/C system maintenanceHeating system maintenance
Kathleen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★

The job was done poorly first time. Spoke with Chris who was excellent and he sent same tech to come and do job again. He blamed his co-worker for breaking a filter.

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenance
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I can always rely on Roth Home to keep my HVAC system operating properly with routine Comfort+ Maintenance inspections of both my central air condenser unit and forced air furnace. Today’s service technician, Epi R, arrived promptly at 8:30am and provided knowledgeable and expedient service. Great communication…

Reasonable priceHVAC system maintenanceA/C system maintenance
Cameron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Professional and Timely

Reasonable priceHVAC system maintenanceA/C system maintenance
Cyd4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rick informed me about the condition of my a/c unit. He was very thorough and informative.

A/C system maintenance
Alejandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jacob did a wonderful job today! Explained everything with great detail. Much appreciated!

Paid $1–200Not sureHVAC system maintenanceA/C system maintenance
Reva4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Joshua Wart showed up on time, was very friendly and completed the maintenance of my heat pump in the time he specified. I was very impressed with his work and the fact he explained everything to me after the work was done.

HVAC system maintenanceA/C system maintenance
Joe15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brenden, our service tech, was spot on with the adjustments he made to our furnace. Our home is now comfortable and the temperature is even throughout. Brenden was on-time, friendly and knowledgeable.

Paid $1–200Great priceHVAC system repairA/C system maintenance
DianaLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

HVAC system maintenanceA/C system maintenanceA/C system repair
Pat3 months ago★★★★★

Rating only, no written review.

Paid $1,400–1,600Reasonable priceA/C system maintenance
KimLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

A/C system maintenance
Angela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Great priceA/C system maintenance

Price

$209-55% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 56%Overpriced 3%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance77$26–$239
HVAC system repair64$114–$811
A/C system maintenance26$27–$480
Plumbing pipe repair11$322–$1.2k
Electrical inspections11—
Heating system maintenance11$27–$264
Heating system repair9$148–$906
Water heater installation9$1.2k–$2.5k

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