Experts Reviews · Company report
Roth Home logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%94+13.3Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Roth Home

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 154 plumbers · 5.0★ from 421 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Roth Home is better than 96% of plumbers.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Roth Home is better than 93% of plumbers.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Roth Home is better than —% of plumbers.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Roth Home is better than 94% of plumbers.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Roth Home is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Roth Home is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Roth Home for 8 kinds of job.

Roth Home for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.64
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$811
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 64 Google reviews tagged “HVAC system repair” · showing 40

Kat3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Randy was very pleasant and professional. He was quick to perform a check on my furnace. I had a great experience and will definitely go with Roth again for my HVAC system. Thanks, Randy!

Paid $1–200Great priceHVAC system repair
Rick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Jesus was courteous and did his testing and work with excellence. He explained everything and gave options for repair. Very happy to have met him.

Paid $200–400Reasonable priceHVAC system repairHVAC system maintenance
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Very thorough, very knowledgeable and very nice

Paid $1–200Great priceHVAC system repair
Rod2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Very thorough, very informative, excellent customer service.

Paid $1–200Reasonable priceHVAC system repair
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Joe Hartenstein was here from Roth for my semi-annual furnace and heat pump inspection. He arrived on time and was professional and knowledgeable. I love that he took the time to explain everything he did to me and I learned some new things about the system. Thanks, Joe

Reasonable priceHVAC system repair
Carmencita7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Nathan was polite, knowledgeable and quick to solve the problem to get my furnace warming up the house again. He also looked into the issues the gas company mentioned and took care of the problem! Always nice to work with an honest individual and company that will not charge me more than what’s needed. I’ll be…

Paid $1–200Great priceHVAC system repair
ChristopherLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Kaleb was professional and friendly. Tried to fix my issue before having to replace parts. Great work!

Paid $600–800HVAC system repair
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Jesus was a thorough, professional technician and a great representative of Roth Home. He checked everything on my furnace, provided a written report and gave me good advice about future maintenance.

Paid $1–200Great priceHVAC system repair
Stacy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Had an issue with my new heater and called Roth’s. Cesar was at my house within an hour after I called and went through everything and fixed the issue

Paid $2,000+Reasonable priceHVAC system repair
peggy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Nikki was very polite and explained everything very well.

Paid $600–800Reasonable priceHVAC system repair
Kris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Connor was amazing! He did not give up until he figured out the unique issue with our furnace wiring. Excellent communication throughout the process. He offered specific options we could take and was very open and upfront about pricing and what did or didn’t need to be done right away. I would not hesitate to have him back if we have any future issues.

Paid $200–400Reasonable priceHVAC system repair
Zak9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Jackson was super helpful and great overall service

Great priceHVAC system repair
Marilyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Good job!

Paid $800–1,000Reasonable priceHVAC system repair
Kirk6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Roth offered a weekend appointment at a time that worked for us. Antonio was professional and fixed the problem.

Reasonable priceHVAC system repair
Jim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Bryce arrived on time. He did a thorough inspection and communicated his findings in a professional manner.

Paid $1–200Reasonable priceHVAC system repair
Jim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I had a strange vibration and rattling noise in my furnace. Richard methodically checked all of the potential sources of the noise and found the problem. He quickly made the repair and our furnace sounds great. What Richard demonstrated to me was how determined he was to solve our problem!

Paid $1–200Reasonable priceHVAC system repair
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brenden went above and beyond during my HVAC checkup. A contractor recently pointed out a duct had become disconnected in a very inconvenient & hard to get to place. He made the repair for no extra charge.

Paid $1–200Great priceHVAC system repair
Lisa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tim S is a very kind and skilled professional who quickly assessed and repaired my AC unit. He also took the time to answer my questions about general maintenance of my system. Highly recommend!!

Paid $1–200Great priceHVAC system repair
Kelly10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Joe, Great, knowledgeable and takes pride in his work! I now know if he is busy I can have Randy or the other way around. That says a lot about Roth

HVAC system repair
Duffy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The Roth team that installed our AC unit was fabulous. In the installation process they identified some other system problems and fixed them. They were very thorough and carefully explained everything that needed to be done. After completing the installation they cleaned up everything.

Paid $2,000+Reasonable priceHVAC system repair
Denise1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jaden was great - he called ahead to give me an ETA for his arrival, he was friendly & positive, and was able to easily diagnose the issue & explain that it was a normal sound.

Not sureHVAC system repair
Ronda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service from Richard! Polite and left work area clean!!

Paid $200–400Reasonable priceHVAC system repair
Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Brenden was an excellent technician Knowledgeable, very good communicator

Paid $1–200Reasonable priceHVAC system repair
Dee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing service! Technician(Connor Stultz) was efficient, courteous, and informative. Would highly recommend Roth for HVAC issues.

Paid $1,400–1,600Reasonable priceHVAC system repair
Connie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Joe was friendly, polite, communicated well and was prompt. He got our hvac back up and running after a power surge blew everything out. It was a good experience in a bad situation.

Paid $1,800–2,000Reasonable priceHVAC system repair
ChrisLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The technicians were friendly and thorough at explaining what they would be doing. Afterwards they went over what was done and made sure our questions were answered.

Paid $1–200Reasonable priceHVAC system repair
Trevor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Randy did a fantastic job, he took his time to ensure everything was done properly. Everything that needed repaired was explained in detail, as well as an overview of the installation process. Randy went above and beyond our expectations! I highly recommend Randy & the Roth Home team. I wouldn’t go anywhere else!

Paid $800–1,000Great priceHVAC system repairHVAC system maintenance
Shannon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Antonio was very polite, helpful, and knowledgeable. He checked all our vents to identify the odor we had smelled as well as cleaning out accumulated grime from the central unit and also helped with an open hole in the wall. Absolutely top notch work. I would happily work with him again anytime.

Paid $1–200Great priceHVAC system repair
Connie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Aaron was especially patient about explaining what our problem was and how he could fix it. He was polite and competent and a pleasure to have in our home.

Paid $400–600Not sureWater heater installationHVAC system repairElectrical outlet & switch repair
CrystalLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Dale is always super professional and gets my system up and running again even when the problem is unusual. The Roth team as a whole is very responsive and I would recommend this company.

HVAC system repair
justin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Chris did great. Thank you.

HVAC system repair
Pat6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Wonderful workers. Explained everything they did. I would definitely recommend these two fellows most highly.

Water heater installationHVAC system repairElectrical inspections
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very polite and informative

Paid $1–200Great priceHVAC system repair
Tim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

When Dale showed up, I told him everything that happened and he went right to it started checking acted very professional. Give me a good explanation of what happened. And what he did to correct the situation

Paid $1–200Reasonable priceHVAC system repair
ZachLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rick with Roth was fantastic. Scheduling an appointment online was quick and easy, and Rick was knowledgeable, courteous, and able to get our AC back up and running quickly. He knew exactly what needed to be done, walked me through the issue and repair, and answered all of my questions along the way. I especially…

Paid $400–600Reasonable priceHVAC system repair
Joan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Joe got the job done efficiently. He was very professional and friendly.

Paid $200–400Not sureHVAC system repair
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rick Bennett was great.

Paid $200–400Reasonable priceHVAC system repair
mikala2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Joe was very professional & personable as well as knowledgeable! He explained in detail the issue with AC & reassured me the new part would take care of the problem plus perform better. He was quick & efficient making the repairs then putting everything back together. He is definitely someone I would recommend for your HVAC repairs!

HVAC system repair
KristineLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great to have the regular maintenance taken care of by professionals. Conner was great at talking through everything.

Great priceHVAC system repair
Jerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Antonio Martrniz is an exceptional technical, very methodical in seeking solutions. I feel totally confident my HVAC system is in excellent condition now that Antonio has repaired it in good order.

HVAC system repair

Show more HVAC system repair reviews (24 more) →

Price

$209-55% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 56%Overpriced 3%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance77$26–$239
HVAC system repair64$114–$811
A/C system maintenance26$27–$480
Plumbing pipe repair11$322–$1.2k
Electrical inspections11—
Heating system maintenance11$27–$264
Heating system repair9$148–$906
Water heater installation9$1.2k–$2.5k

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