Analyzing 9,268,3429.3M ReviewsFor 26,37926.4K Experts

Experts Reviews · Company report
Roth Home logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%94+13.3Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Roth Home

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 154 plumbers · 5.0★ from 421 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Roth Home is better than 96% of plumbers.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Roth Home is better than 93% of plumbers.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Roth Home is better than —% of plumbers.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Roth Home is better than 94% of plumbers.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Roth Home is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Roth Home is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Roth Home for 8 kinds of job.

Roth Home for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.64
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$322–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 62/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#136 / 140
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Plumbing pipe repair”

Hal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Zach was very helpful and thorough. Very easy to work with and give me plenty of information to facilitate my storm drain repair.

Paid $1–200Great pricePlumbing pipe repair
ChristinaLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Ray did an amazing job at explaining everything that needed to be done. He was fast and did a great job. This is the second time I have used Roth home and will gladly call them again when needed.

Paid $1,000–1,200Reasonable pricePlumbing pipe repairWater heater repair
Lynne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Brendon was very knowledgeable and helpful explaining all the work he was going to perform! He did everything he said and even cleaned up!

Paid $2,000+Reasonable pricePlumbing pipe repairSump pump repairSump pump installation
Joyce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Nathan Shafer serviced our HVAC system today and as always, another courteous and reliable tech. He explained everything and answered my questions. I always appreciate ROTH’s team and recommend them when I can.

Paid $1–200HVAC system maintenancePlumbing pipe repair
Mike7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I needed an outdoor shower installed. Brendan did a great job making it look perfect and he was very neat. While connecting it to the hot water we saw there was a slow leak in the old piping running to and from the hot water heater, so that was repaired, saving me a service call later. I’m very satisfied with the…

Paid $2,000+Reasonable pricePlumbing pipe repair
Nancy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Replaced my kitchen faucet. While they were here, also checked bathroom fixtures and discovered a major leak.

Paid $400–600Reasonable pricePlumbing leak detectionPlumbing pipe repair
Chuck1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Juan and his helper were very good techs. They had to figure out what model of faucet this was since it wasn’t on the faucet itself and then found the right replacement part and installed it efficiently. Nice guy and easy to work with.

Paid $600–800Not surePlumbing leak detectionPlumbing pipe repair
Dennis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

RemarksYou really do not want my remarks.

Plumbing pipe repair
Ed3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brendon notified me that he would arrive in an hour and arrived when he said he would. He quickly repaired a leaky pipe from the water heater. He explained what he needed to do and fixed it within a very short time. Very professional workman shop.

Plumbing pipe repair
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brendan was my technician and he was patient and explained everything to me before I made the decision on what to do. He came out quickly and worked diligently to try and get me some water. Tomorrow he will be back and they will get my water pipes bore out and all fixed up. I appreciate the honesty and effort as…

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Stephen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Came in and got me 2 quotes for the repair work in under 30 minutes. Price was reasonable for the work. Couldn't ask for much more other than a lower price.

Reasonable pricePlumbing leak detectionPlumbing pipe repair

Price

$209-55% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 56%Overpriced 3%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance77$26–$239
HVAC system repair64$114–$811
A/C system maintenance26$27–$480
Plumbing pipe repair11$322–$1.2k
Electrical inspections11—
Heating system maintenance11$27–$264
Heating system repair9$148–$906
Water heater installation9$1.2k–$2.5k

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