How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%73+17.7Value 14%75+10.6Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORERoto-Rooter Plumbing & Drain Cleaning
Battle Creek, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 50 rug cleaning · 4.7★ from 661 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Drain Cleaning for 8 kinds of job.
Roto-Rooter Plumbing & Drain Cleaning for plumbing
Clear ✕All 82 Google reviews tagged “Plumbing” · showing 20
**Edit 2** They sent Dominic out right away and he was awesome, and got us squared away and flowing again. Employees were friendly and helpful but I got charged $200 to send a camera down the drain and tell me to call someone else. I was told I wouldn't have to pay anything unless I used their service *Edit* I…
Matt showed up and repaired a leaking sink that was a constant pain. Highly recommend
We had an emergency plumbing need at the house. Dominic Tormen was our technician. He was so helpful and knowledgeable and easy to work with. Honestly before he showed up I was thinking the problem was one thing and within minutes he figured out it was a totally different situation. Kudos to him and the Roto-Rooter…
Great experience with this company. Excellent work and excellent prices. I won’t use any other plumber!
Do NOT use this company. They are liars and crooks. They are billing me for services that were NEVER rendered at my home. I have called several times to try and talk to someone about this bill, and ihave gotten no replies, just the same bill. I have proof that the services were not rendered and witnesses and they…
The gentleman that came to my house to fix my Plumbing was very kind and very respectful he really knew his stuff because he was only here for about 35 to 40 minutes and the job was done. I would definitely call the company back again if something in my Plumbing wasn't working right thank you very much.
Very nice man got me fixed up fast and made me feel allot better about the whole thing.
Roto-Rooter is the only way to go. Jason was amazing, did a fantastic job. Very professional. Absolutely can not say enough good things about him and this company. 5 stars. Would love to give more. Thank you, so much.
Matthew did a great job helping when there was an emergency plumbing issue. He arrived as said, spoke through the process, explained the quote and made sure there was a complete understanding. After all of this, he ensured everything was clean. Thank you!
Matthew our tech was great did an awesome job very professional would recommend him for anyone
Jacob was very friendly and knowledgeable. He took care of the issue and cleaned up very well after himself. Underneath my kitchen sink looks so much better! Thank you, Jacob and thank you, Roto-Rooter
Jacob was very professional . He explained everything and got it done fast at a good price
I had a great experience with the plumbers who came out! They did an amazing job and were extremely professional, friendly, and honest throughout the entire process. They were very open and upfront about everything, explained what they were doing, and made sure we understood our options. I really appreciated their…
Technician was thorough, respectful of the property, knowledgeable and explained what was occurring and how to correct the issue long term.
Matt is awesome. Very diligent and helpful. Took care of all issues at a fair price. Knows his stuff!!
I had a Plumber Matthew “Matt” come out and to check for a water leak. And he made sure to cover our whole trailer from the inside and under our home and he found the problem. I’ve had two different plumbers come out and it’s always something minor but he found the problem and had his supervisor Robert out to help…
Check septic system
My experience went very well. Andrew was very knowledgeable, and professional. Andrew came in and resolved my issue right away. I was very pleased with Roto-Rooter! I will be using you guys again.
Matt came out and did a great job with a lot of plumbing and stopped up problems that we had going on. He let us know about some things and got the dirty work done and was super nice to my kids asking a million questions. Thankyou so much
DeJohn has been truly amazing working on getting to the bottom of the sawer issue where I live. Untop of he is truly friendly and very respectful. I would refer him to anyone.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing services | 110 | $216–$412 |
| Plumbing | 82 | $216–$331 |
| Repair water fixtures | 67 | $227–$366 |
| Plumbing fixture installation | 26 | $276–$1.6k |
| Drain cleaning | 24 | $239–$343 |
| Sewage cleanup | 16 | — |
| Plumbing pipe repair | 15 | — |
| Toilet repair | 11 | — |