How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%73+17.7Value 14%75+10.6Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORERoto-Rooter Plumbing & Drain Cleaning
Battle Creek, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 50 rug cleaning · 4.7★ from 661 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Drain Cleaning for 8 kinds of job.
Roto-Rooter Plumbing & Drain Cleaning for plumbing fixture installation
Clear ✕All 26 Google reviews tagged “Plumbing fixture installation”
Very nice man got me fixed up fast and made me feel allot better about the whole thing.
Jacob was very friendly and knowledgeable. He took care of the issue and cleaned up very well after himself. Underneath my kitchen sink looks so much better! Thank you, Jacob and thank you, Roto-Rooter
Excellent service! Dominic explained everything and replaced my water heater the same day. Very pleased!
Very good customer service. Rico was very friendly. He was extremely good at his job. When ever in the future I need work done on plumbing stuff I'm calling Roto-Rooter. It was an emergency, and they handled it as one. Thanks 😊.
Matt came out and did a great job with a lot of plumbing and stopped up problems that we had going on. He let us know about some things and got the dirty work done and was super nice to my kids asking a million questions. Thankyou so much
Had Dominic out to move laundry upstairs from the basement. He did an excellent job and will be our plumber for life.
Technician was awesome. Will recommend and request Dominic every time
My technician Dominic arrived on time and got my installation done quickly and efficiently. I am very pleased with the quality and professionalism of this technician. I truly value his experience and expertise. He is one of those people that knows the work and gets it done. Job done well and right. Thank you.
Absolutely wonderful technician. Intelligent, polite, and straight to business. He showed up to my house within 20 minutes of me calling Roto Rooter and worked quickly and efficiently to manage everything going wrong with our new home. On top of it all, the service was a lot less expensive than I had imagined it…
Jason was very helpful in friendly.
Ric is a very professional and courteous technician
I would definitely use their services again. Dominic was the technician we had and he was amazing! He went above and beyond what I had expected! He was fast friendly and professional. 10/10
Technician Matt that came out in address.My problem fixed it was very pleasurable to deal with and talk to I need any further assistance with any plumbing.I will definitely be requesting matt
The response time to my backed up sewer call was phenomenal! I had placed my call and gotten my problem solved in the same day. My technician, Jacob, was extremely knowledgeable and polite during his time at my home.
The technician Dezmen was on time and did an awesome job. Explained everything he was going to do job and gave me advice on how to take care of the sink from now on. I'm very thankful. 😊
Fast, friendly, and above and beyonda. Thank you!
Have used them twice, once to correct a Lowe’s installer screw up and again to remove a leaking faucet and install new one.
My techs Tylin and Jacob were amazing. They were on time, very polite and it didnt take them long to complete the job. Well definite be requesting them again for my next job.
Big fan of Roto Rooter, especially my local office and field employees. They are organized, punctual, trustworthy, knowledgeable, consistent and communicative. It is assuring to know exactly who I can call for plumbing issues. Thanks again RR team.
They did a good job and cleaned up afterward.
Jacob did a good job explaining what was wrong and how to repair it. He did his work for about an hour cleaned up the area well and helped with warranty paperwork( the parts were expensive) He is a good staff. He cares for his customers and had some time to advice/ teach on what to do to avoid replacement of the whole motor next time.
A tub drain was cleared and a new wax ring and toilet installed. The quality of work was fine. The labor was done in about 1hr and 15 minutes. I was charged a flat amount of $250 for each item. If I stretch all imagination and drive time for two hours, this amounts to an hourly rate more than attorneys and a yearly…
Very positive experience with Dominic, he answered all my questions, gave me tips on other issues that I was having, and was very timely with his installation. Overall a great experience
Dominic was great! Friendly, quick and solved the problem
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing services | 110 | $216–$412 |
| Plumbing | 82 | $216–$331 |
| Repair water fixtures | 67 | $227–$366 |
| Plumbing fixture installation | 26 | $276–$1.6k |
| Drain cleaning | 24 | $239–$343 |
| Sewage cleanup | 16 | — |
| Plumbing pipe repair | 15 | — |
| Toilet repair | 11 | — |

